Solomon Ford

Do your homework before buying! Bret Solomon sold me a certified pre-owned 2014 ford escape. After being criticized, called stupid and had I guess Greg verbally fighting with me. Got Bret Solomon sold me a certified pre-owned 2014 ford escape. After being criticized, called stupid and had I guess Greg verbally fighting with me. Got my deal under my terms. 3 days later Bret calls saying there is a recall and my certified warranty was revoked. Bought the car 3rd week of Sept. Called Ford and they said the recall went out Sept 6th.......car should not of been negotiated as a "Certified Pre-owned" Bret claimed it was a day before. No it was WEEKS before! I went up with a full decision to have the local police escort me off the property. Instead they did give me the original warranty. If I didn't do my homework and agree to myself to make a huge scene I would of lost 60,000 miles of warranty. Go play the game they will get you into a nice car just prepare yourself to fight. More

Buying a Ford truck Looked at a few trucks on the lot, spent about 15 minutes looking and was never approached by a sales man . They were too busy talking on their cell p Looked at a few trucks on the lot, spent about 15 minutes looking and was never approached by a sales man . They were too busy talking on their cell phones standing around smoking cigarettes. They never made a move to greet me or even acknowledge that I was there. Will never see me again! Ford needs to check up on their dealerships for ratings. I guess job security is not an issue there. Probably all related to daddy. More

Easiest, BEST car buying experience I've ever had!!! Last week I bought a used explorer from Brett Solomon at Solomon Ford. Everything about the sale was easy and fun. No high pressure, no sales games. J Last week I bought a used explorer from Brett Solomon at Solomon Ford. Everything about the sale was easy and fun. No high pressure, no sales games. Just upfront, honesty which isn't something you often see from dealerships. They price their vehicles right so after I did some research I already knew that I was getting a good deal. Brett's professionalism and the way that I was treated was just the icing on the cake. The General Manager Greg Solomon came over and shook my hand and thanked me personally for my business. I felt very good about the whole experience and I have been recommending them to my co-workers who need new F-150's. I will definitely be back in the future. Thank you to everyone at Solomon Ford! More

Worst Car/Truck Dealership in the world Totally the worst car/truck dealership in the world. I would have paid "CASH" for a new Ford F-150, but thanks for Greg Solomon, the General Manager, Totally the worst car/truck dealership in the world. I would have paid "CASH" for a new Ford F-150, but thanks for Greg Solomon, the General Manager, I walked out of their place and bought a brand new Chevy Silverado 1500 from Kenny Ross. That guy was so ignorant and disrespectful to me that I would not even have given him a "penny". BTW: ZERO incentives at your place, $4800 at Kenny Ross Chevy, Irwin, PA. $15,000 for my trade at your place, $18,000 at Kenny Ross.... TOTAL $7,800 Saved for absolutely a better vehicle. All-Star-Package too: heated leather seats, voice command, bed liner, 4 door crew cab, 5.3 V-8, etc... Thanks Greg for saving me a TON of cash... PS: My wife wanted to drive up to your place, Solomon Ford, Brownsville, PA, and show you my new truck but I said, "Why waste the gas". More

VERY POOR I had a vechile all picked out and ready to purchase. We settled on a price and I was told the truck would be ordered. When I finally got ahold of som I had a vechile all picked out and ready to purchase. We settled on a price and I was told the truck would be ordered. When I finally got ahold of someone two days later the price went up $2000. He made up excuses why and tried bulling me on the phone. I was told "This is one strick basesball and that's the price, sorry." I will never return to Soloman Ford. The place was empty the entire time I was there and it's for obvious reasons. More

I have had a horrible experience with Solomon Ford Dealership in Brownsville, PA. I was interested in purchasing a brand new vehicle and the sales manager was completely unreasonable when it came to Dealership in Brownsville, PA. I was interested in purchasing a brand new vehicle and the sales manager was completely unreasonable when it came to breaking my purchase price down to the monthly payment. They refuse to look at my partnership plan through my place of employment. The sales consultant was honestly trying to make the sale but his manager kept interrupting our conversation telling me to “not to worry with the numbers because they will look big on paper”. He acted like we were stupid when my fiancé and I both have degrees in business. The sales manager only wanted to talk numbers in the sales parking lot and not on paper. We went home empty handed and inquired for them to send us a break down. The sales manager called us with a new monthly payment and wanted us to agree to it without showing us anything. He said here’s your break down; give me X dollars and your trade in and your monthly payment will be X dollars. I said that’s all fine and well but I’m not going to agree with anything until I see it broken down and I’m not giving you a free vehicle. He gave me 45 minutes to call back and agree with the new monthly payment or the offer was over or I could give him some money to hold the offer until Monday. I said “Don’t worry about it because we are done here!” He then proceeded to tell me to never step foot on his lot again! Is this how you treat your customer? I just wanted information on where this payment was coming from and he refused. I expected this type of behavior from a used car lot but not a Ford Dealership! After this experience, I don’t believe we will buy Ford. I would rather deal with Dodge or Chevy. More

I purchased a new 2012 Escape and a 2010 Focus in early 2012. Everything was going well until I had a problem with my tires on the Focus. After having the car for only 6000 miles the service department to 2012. Everything was going well until I had a problem with my tires on the Focus. After having the car for only 6000 miles the service department told me they were bad. They told me there is nothing they could do for me, it was my fault. Tires do not go bad after 6000 miles if there in not something wrong with the car. I call Ford and they told me that tires are wear itmes and are not covered by any warranty. I went as far a s I could go in Ford and got no help. They offered to replace the 4 tires at half of there cost but they would never give me a price. Please stay awat from this dealership. Go to Davies in Charleroi or C. Harper in Belle Vernon. More

emailed the dealership letting them know what car i was interested in, and that I was inquiring about the internet price. no response from them, either phone, email or even when i went to look at the cars. interested in, and that I was inquiring about the internet price. no response from them, either phone, email or even when i went to look at the cars.I know that they received my request, i received an "automatic reply" i went as far as to let them know when i was coming. I was the only customer on the lot for 35 minutes, looking around the cars, there is no way a salesperson didn't see me. They still work on commission, don't they? I did all the leg work, this was a done deal, I went there to buy a car, I saw the car on the lot that was on the internet. I will go elsewhere. If they can't bother to sell me the car, what is their service like after the sale? More