Somerset Subaru

The mechanics spotted aan airbag light which I didn't realize meant a problem with air bags. I was very pleased that they addressed this safety issue and had the technology to diagnose and fix the probl realize meant a problem with air bags. I was very pleased that they addressed this safety issue and had the technology to diagnose and fix the problem. More

I am a new customer to Somerset Subaru.(This is my 6th Subaru) In checking around many people said you were great to deal with for sales. I made an appointment with Bob who was very professional and did Subaru) In checking around many people said you were great to deal with for sales. I made an appointment with Bob who was very professional and did not push me into anything. He listened to what I wanted and answered all my questions. He kept me informed along the way where the car was and when to expect it. When I picked up the car I was blown away with the amount of time Bob spent with me reviewing everything about the car. He wanted to besure that I was comfortable with the car before I left the lot. The car buying experience dealing with Bob was great. I would seek him out again and recommend Somerset based on Sales experience with Bob More

My first experience there was great! Wayne and his staff were very professional, accomodating, and took my car in right on time, even though it was a 1pm appointment. I would highly recommend them and I am were very professional, accomodating, and took my car in right on time, even though it was a 1pm appointment. I would highly recommend them and I am taking my other car in to be serviced. More

Everyone was efficient, friendly and willing to help. I walked in and did not have an appointment. Wayne took care of me right away. He arranged for someone to work on my car and for someone to drive me to walked in and did not have an appointment. Wayne took care of me right away. He arranged for someone to work on my car and for someone to drive me to work. The mechanic, Kyle, drove my car and explained what he thought might be wrong. The person who drove me to work was polite and nice. When work was finished, my car was waiting for me. You guys are the best. Thanks. More

Bob Santos was an excellent salesman and did a great job selling the Subaru XV Crosstrek. I liked the vehicle but he was the deciding factor on my selection. I would definitely recommend Bob and Somerset selling the Subaru XV Crosstrek. I liked the vehicle but he was the deciding factor on my selection. I would definitely recommend Bob and Somerset Subaru. More

We test drove 2 car the forester and the outback, Mike Souza very knowledgable with both vehicles didn't hesitate our questions, very good experience, no pressure to sell. Would recommend your dealership Souza very knowledgable with both vehicles didn't hesitate our questions, very good experience, no pressure to sell. Would recommend your dealership to family and friends. Very happy with the purchase. More

Had a challenge from the last service, re: oil change regarding spillage down the front of my car. The female customer service rep, addressed my concerns without any difficulties and stated that this wou regarding spillage down the front of my car. The female customer service rep, addressed my concerns without any difficulties and stated that this would be taken care of. When the car was finished with the service and then returned to me, the issue had not been taken care of to which I then went in and showed her that it was not handled and she personally and immediately had it cleaned. I appreciate her follow through to ensure that this problem was indeed taken care of. I also appreciate her knowledge with the billing in using the best possible coupon for pricing. More

I had two cars serviced back to back. The 2002 forester needed a RI inspection. Normally, I have Somerset do the service work and then I have to take it to a RI inspection station for the inspection. When needed a RI inspection. Normally, I have Somerset do the service work and then I have to take it to a RI inspection station for the inspection. When I was mentioning this to Wayne, he said he could take the car and get it inspected for me. I said that would be terrific as it would save me having to make a second appointment. Wayne went the extra mile and exceeded my expectations! More

This is my third Subaru & this is the best dealer I have ever been to. Their Service Dept. is excellent & all the employees are outstanding. have ever been to. Their Service Dept. is excellent & all the employees are outstanding. More

Somerset Subaru always services my car quickly & efficiently. They are sensitive to costs of maintaining a car; Wayne's recommendations are honest and fair. I've been having my cars serviced there f efficiently. They are sensitive to costs of maintaining a car; Wayne's recommendations are honest and fair. I've been having my cars serviced there for over 10 years and have always been pleased with the service I receive. They are one of the main reasons I decided to purchase another Subaru from their dealership. More