Sommer's Buick GMC Subaru - Service Center

This was a routine maintenance appointment. From check-in to finish all was good. Conscientious, friendly staff. Service staff went over the comments the technician marked on the form. From check-in to finish all was good. Conscientious, friendly staff. Service staff went over the comments the technician marked on the form. More

Customer service is always a priority at Sommers ! A I found all their staff friendly, through, and helpful. I am on my second Subaru from this dealership.. A I found all their staff friendly, through, and helpful. I am on my second Subaru from this dealership.. More

I really won’t deal with anyone else. They are so extremely processional and kind! They joke around with me when I drop off the car. I love that personal touch. They are so extremely processional and kind! They joke around with me when I drop off the car. I love that personal touch. More

Top notch service again! Had a scheduled oil change and voluntary recall work to be done. The multipoint inspection showed some additional immediate maintenance needed for my Had a scheduled oil change and voluntary recall work to be done. The multipoint inspection showed some additional immediate maintenance needed for my aging (but awesome) Forester. The communication was timely, clear and easy to approve the additional work. The tech even stayed a bit late to finish up the vehicle same day. Sommer’s makes car maintenance so easy. Only great things to say about this dealership over the 9 years we’ve been customers. More

This is the fourth car I have bought from this dealership. I like working with Omar, I like the personnel, I like the service. They are efficient and get everything done timely. My only concern is dealership. I like working with Omar, I like the personnel, I like the service. They are efficient and get everything done timely. My only concern is that their prepaid maintenance program is pretty poorly managed. I’ve had my car for one year and have only used my prepaid service plan twice, but each time, I had to stand there convincing the service Bay intake staff that I have a prepaid maintenance plan, that I’ve only used it once or twice before and certainly I can’t have used up all of my prepaid service, and then I have to remind them who the prepaid plan is through, and then I have to tell them that they need to check on a dealership laptop because their handheld device is not reflecting my (expensive) prepaid service plan. This is not a good use of their time or mine and I am considering requesting and that they remove the prepaid service plan when I am ready to purchase a new car from them because this hassle doesn’t seems worth the time and expense. More

They were able to accommodate last minute and saved me a lot of time. This is where I also bought my car. They are great! lot of time. This is where I also bought my car. They are great! More

Great service. Got me in last minute to check out a problem before my driving trip. Got me in last minute to check out a problem before my driving trip. More

Great overall communication, Detailed explanations of diagnostic finding and work to be completed Friendly customer service and scheduling employees. Really appreciate the loaner vehicle. diagnostic finding and work to be completed Friendly customer service and scheduling employees. Really appreciate the loaner vehicle. More

Always have great service here. People are great, fast and respectful. Love it. Highly recommend. People are great, fast and respectful. Love it. Highly recommend. More