South Bay BMW - Service Center

Lino Serrano is the best! I've leased three Minis. One of the main reasons I chose to lease my third Mini through South Bay BMW/Mini is the service I received from Lino....EVE I've leased three Minis. One of the main reasons I chose to lease my third Mini through South Bay BMW/Mini is the service I received from Lino....EVERY SINGLE TIME. Thanks, Lino! Dominique :) More

Top Quailty Service I actually love going to Southbay BMW for service. The level of professionalism demonstrated by the entire operation is exemplary. The service advisor I actually love going to Southbay BMW for service. The level of professionalism demonstrated by the entire operation is exemplary. The service advisors are top notch and customer focused. This time I had Kyle who was one of the best of the best. Their waiting areas are very comfortable (inside or outside) and they have an excellent programs if you need to drop your vehicle off. Highly recommended! More

Service Air May I like them since you can have a loaner car, everybody is friendly and Leno always explains things quite well! Check in could be a bit faster, but I I like them since you can have a loaner car, everybody is friendly and Leno always explains things quite well! Check in could be a bit faster, but I guess that happens when one is busy More

Fast and Friendly My check engine light recently came on. I brought my car in, for a loaner, Lino was great. My car was done that day. I dropped off the loaner after wo My check engine light recently came on. I brought my car in, for a loaner, Lino was great. My car was done that day. I dropped off the loaner after work, got my car and was on my way! More

easy pick up and delivery Pick up and drop off for service was easy and timely. I was updated daily on the progress of the service so there was no need to call daily to check Pick up and drop off for service was easy and timely. I was updated daily on the progress of the service so there was no need to call daily to check More

Annual service and respond to recall Extremely professional and courteous. Vehicle had minor repairs accomplished and recall done. Vehicle was washed, vacuumed, when I picked it up from Extremely professional and courteous. Vehicle had minor repairs accomplished and recall done. Vehicle was washed, vacuumed, when I picked it up from dealer. No charge for repairs More

Great service, great service reps Just had my ‘16 Cooper Clubman services at South Bay. Car came back clean and all issues taken care of, including the tow hook cover on the front bump Just had my ‘16 Cooper Clubman services at South Bay. Car came back clean and all issues taken care of, including the tow hook cover on the front bumper that came off in a car wash and wiper replacement. Big shout out to Khatchig (“Chris”) Varangian, very courteous and knowledgeable young man with an outstanding work ethic and a real car guy, too! Very happy with the experience. I’ll be back for the next service AND the next Mini! BTW, the surveystarpro link on the feedback email I was sent by Khatchig doesn’t work. I’m sure it isn’t his fault, though! More

Darryl was fantastic. He had a wonderful attitude, unlike some dealer agents could be sometimes. He took care of everything like he said. And my car came bac was fantastic. He had a wonderful attitude, unlike some dealer agents could be sometimes. He took care of everything like he said. And my car came back clean and fully charged too. More

Great customer experience. Customer service is something that will leave a lasting impression. Your team of professionals do everything they can to make the experience a posit Customer service is something that will leave a lasting impression. Your team of professionals do everything they can to make the experience a positive one. More

Service Excellent . Dan is very professional . Everything was fully explained and car was ready as promised . Next visit, I will ask for Dan. Thanks very Excellent . Dan is very professional . Everything was fully explained and car was ready as promised . Next visit, I will ask for Dan. Thanks very much. Frank More