Mr Vee was my advisor who was very nice, he inspected my car before it was wash but he did not after it was finished, my dashboard was not cleaned, seats where not wipe down, and it was on Saturday which is very busy day.
I had a wonderful experience with South Bay dealership.
Your staff were professional and courteous and easily answered all my questions.
I was not rushed into making a decision which I appreciated. It made the car buying experience more fun.
My first experience with South Bay BMW was excellent. After setting up an appointment Anderson, he was professional and friendly from the moment I stepped out of the car. He was efficient completing all of the paperwork and I was done in a flash. The next day I recieved my completed car and it has been working well ever since.
I have always received outstanding customer service from my service representative, Darryl. I am extremely happy to be one of his customers for more than 10 years! He is very professional and efficient in ensuring his customers leave happy and satisfied. Thank you for a job well done!
Great customer service at service desk. I was Not entirely happy with loaner car process as I had to go through Enterprise and it appeared to be an uneccesary hassle. Also, my car was not washed after service and I did not have time to wait while picking up the car.