South Bay BMW - Service Center

Recent MINI Service We have two MINIs and Lino takes great care of our family. He even trained my daughter so she could check on her car’s oil consumption and add a quart We have two MINIs and Lino takes great care of our family. He even trained my daughter so she could check on her car’s oil consumption and add a quart with confidence! Thanks again as always for the VIP treatment. More

Warranty repair Right low beam headlight went out intermittently and prematurely. Made an appt by phone with South Bay BMW (online appt making didn't work for me). J Right low beam headlight went out intermittently and prematurely. Made an appt by phone with South Bay BMW (online appt making didn't work for me). Josh West correctly identified the issue and a day and a half later I had my car back. I was provided a Chevy Cruze free of charge in the interim. More

Excellent service I brought my car in for possible A/C issues and was taken care of by associate Willy Reyes. He was clear and concise in his communication and was hon I brought my car in for possible A/C issues and was taken care of by associate Willy Reyes. He was clear and concise in his communication and was honest and professional in his explanation of the problem with the car. I did not worry about the integrity of the service because Willy was confident the source of the problem would be identified and corrected. I was able to understand when he contacted me with the solution and I acquired my car without a question or doubt. The experience was exemplary. More

Great Service. Great service car returned cleaned and washed, No problems encountered after the service. Would highly recommend having car serviced at this dealershi Great service car returned cleaned and washed, No problems encountered after the service. Would highly recommend having car serviced at this dealership. Friendly Knowledgeable customer service More

Service and Detail The service was very good. They just missed some areas on detailing my vehicle but I was able to remove the stain on the left rear fender. The service was very good. They just missed some areas on detailing my vehicle but I was able to remove the stain on the left rear fender. More

X5 Service As usual great service by our client advisor Tim McIntosh. He did his normal walk through and then we sat while he completed the paperwork and made so As usual great service by our client advisor Tim McIntosh. He did his normal walk through and then we sat while he completed the paperwork and made some suggestions. Like the client experience More

Excellent Service Advisor This was the first time in a very long time that I remember having such an excellent experience. My service advisor May was absolutely incredible. She This was the first time in a very long time that I remember having such an excellent experience. My service advisor May was absolutely incredible. She was professional and patient and very personable. She took the time to make sure everything was covered. Her follow up was on point. More

Great Service Relax atmosphere, service gave me peace of mind. My car was cleaned and polished inside /out well appreciated. The waiting room is relax, hassle free Relax atmosphere, service gave me peace of mind. My car was cleaned and polished inside /out well appreciated. The waiting room is relax, hassle free great coffee. More

Great service and honest people Easy process to get my car back on the road. Really appreciate the honest feedback and the help with price and so fourth. Thank you Lino and your team Easy process to get my car back on the road. Really appreciate the honest feedback and the help with price and so fourth. Thank you Lino and your team More

Great service! Love taking my Mini in for service at South Bay Mini. I'm always treated respectfully and my concerns are efficiently addressed. My service consultant Love taking my Mini in for service at South Bay Mini. I'm always treated respectfully and my concerns are efficiently addressed. My service consultant, Halton Martinez, is honest and upfront. More