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South Bay BMW - Service Center

Torrance, CA

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535 Reviews

535 Reviews of South Bay BMW - Service Center

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April 19, 2018

Terrific in every respect Service has always been great there. Lino is really the best service rep I've ever had. He goes above an beyond every time I go there. More

by Elmojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino
Apr 20, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Lino here at South Bay MINI! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead, and we look forward to seeing you in our store anytime in the future!

April 17, 2018

South Bay Mini to the rescue! A thought-to-be major problem turned into a minor problem thanks to Lino and Wilbur who always handle all situations in a professional manner. Thank y More

by RW06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Serrano, Wilbur
Apr 18, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with both Arthur and Wilbur here at South Bay BMW and MINI! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!

April 12, 2018

South Bay BMW - great place! Work done sooner than expected. Rep helped me get my loaner car. There was even a guy to help me with on board computer and Apple Car play. What a g More

by sillysally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist, and tech assistance with Apple Car Play, Timothy McIntosh
Apr 14, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read we were able to assist you with your Apple Car Play as well. Thanks for choosing us here at South Bay for your BMW service needs, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!

April 12, 2018

2013 3 Series engine died and was immobile My 3 Series BMW stalled in my driveway and I was unable to unlock the gear shift out of park. I tried to turn off the car and restart it, but it would More

by Happy service
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Apr 12, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're beyond thrilled to read your review, and we're happy we could get you back on the road in such a timely manner. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

April 11, 2018

excellent service Kyle Robinson was very professional and was able to provide excellent service in a timely fashion. The loaner car was organized quickly and seamlessl More

by epeus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Robinson
Apr 12, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Kyle here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs! Enjoy the road ahead in your Ultimate Driving Machine!

April 09, 2018

Excellent and fast service I came in without an appointment because the Check Engine Light was illuminated. Anderson Chinchilla, Service Writer provided me with excellent servi More

by bmwx3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anderson Chinchilla
Apr 09, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

April 09, 2018

great service of car, new experience (uber pick-up) bmw always has new and exciting experiences. (products, sweepstakes, etc.) service and sales are friendly and take the time to explain. lovely sh More

by #kabmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : car wash and quest services crew
Apr 10, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Darryl here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

April 08, 2018

Exceptional service Well explained by Timothy McIntosh. It is so easy to understand and he explained what covers to all my warranty. Great customer Service. Thank yo More

by MylaX1BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Apr 08, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We trust you're enjoying every mile ahead in your Ultimate Driving Machine, and we look forward to seeing you in our store anytime in the future!

April 05, 2018

Strait and to the point Pleasant individual very knowledgeable and informative about the service needed and my many questions were answered thank you for everything I’ll use More

by Thankful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
Apr 05, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Dan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

April 03, 2018

Oil Change Completed the service in the same day. Friendly and excellent service as always. Good jobs for Timonthy and the lady whom prepare the loaner verhic More

by Simon in Torrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Apr 05, 2018 -

South Bay BMW responded

Hello Simon, Thanks for sharing your recent 5 star service experience with Tim and the rest of our team here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future!

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