South Bay Ford Lincoln

Not a fan of high pressure tactics All I can say if that I drove across town to view a car, and it was like pulling teeth to get someone to help me find the one I spotted online. Then, All I can say if that I drove across town to view a car, and it was like pulling teeth to get someone to help me find the one I spotted online. Then, when I told him that I was not buying that day and only looking to see if I was interested, I was largely ignored the rest of the visit, instead being scolded by the salesman for wearing a Rolex with a short sleeve shirt. Really? It was as if when I told him I was browsing and would not commit THAT DAY, he decided to move on. Not sure I will go back in the future. More

This dealer really knows how to treat people My daughter Who lives 3000 miles away from us went to Southbay forward to buy her first car . She loves the car but there was a slight problem with My daughter Who lives 3000 miles away from us went to Southbay forward to buy her first car . She loves the car but there was a slight problem with the key where it would only allow her to go a certain speed before bells and whistles would start going off. I think a lot of car manufacturers do this now for young teens whilst they are learning how to drive . Anyhow she called the dealer they reprogram the key and gave her a spare plus gas money and lunch voucher . The salesman who sold her the car Kevin Mayowa, really look off to her and made her first cutting car b really look off to her and made her first car purchasing experience a good one! More

Outstanding Service and MORE! Although I usually see Eduardo I had a great experience this service call with Steve Lopez. Steve couldn't have been more courteous and helpful; seei Although I usually see Eduardo I had a great experience this service call with Steve Lopez. Steve couldn't have been more courteous and helpful; seeing to my regular service but also quickly arranging a warranty issue. My first experience with Steve was outstanding. As stated I usually see Eduardo who is also a consumate professional; always willing to go the extra mile to provide excellent service. My real fave is the snack bar. If you haven't had a breakfast burrito you are missing a great deal. The counter lady ios really sweet and helpful, too. A great experience, as always, at So. Bay ford. More

Good experience My sales guy Simon was extremely helpful not pushy but knowledgable Helped my wife and I drive off in a 2016 Ford Escape. Also the finance guy mike w My sales guy Simon was extremely helpful not pushy but knowledgable Helped my wife and I drive off in a 2016 Ford Escape. Also the finance guy mike was super helpful. Explained the paperwork in detail and answered all of my questions. All in all an excellent job by southbay ford More

Outstanding service from a truly customer focused dealer I am not normally motivated to leave reviews but in the case of my experience with South Bay Ford and in particular, Basem Yousef I have to say just h I am not normally motivated to leave reviews but in the case of my experience with South Bay Ford and in particular, Basem Yousef I have to say just how impressed I am. This is my second purchase from South Bay Ford and Basem ensured it was another very successful and satisfying car purchase. I work within the customer service industry so I am very critical. I have to say that in all my years buying cars, Basem is without a doubt, a man of utmost integrity and honesty. He is totally focused on ensuring his customers leave South Bay Ford nothing less than highly satisfied. The purchase of my new 2016 Ford Explorer was not the simplest sale Basem will have! That said, he was incredibly patient, helpful (going way above and beyond) and he was genuinely committed to making sure I left with a car I was delighted with. And I did! In my business, I preach the value of creating ‘lifetime customers’. It is clear to me that this is a principle that Basem also adheres to and I can say without hesitation, he will be my ‘go to car guy’ from now on. I strongly recommend you go see Basem and South Bay Ford – they are a genuine, independent dealership where the customer really does come first. More

Thank you to Marlon I buy a car thanks to Marlon (sales employee) . I was leaving the dealership last weekend and he pursaded me to stay and look at other mustangs. We le I buy a car thanks to Marlon (sales employee) . I was leaving the dealership last weekend and he pursaded me to stay and look at other mustangs. We left that weekend with no hope and then he called us to say that he found the car that we were looking for. We went to see it, test drive and we ended up going home with a brand new mustang this friday. Marlon did the difference so that i could buy a car. Everybody in the dealership treated me well and gave me the care i deserved. Thank you to Mike Premeaux: he was very clear with the numbers. And to the manager Dan Muller for being kind and understanding to help us purchase our new Mustang. The best of southbay ford; not the cars its the people that work there. Sincerly DAVID FAITELSON More

Helpful, Friendly, Professional I had very good experience with them. They have helped me tremendously at finding my car and the best deal. They have very competitive prices. I had very good experience with them. They have helped me tremendously at finding my car and the best deal. They have very competitive prices. More

sucks Went in to see if they can beat a price sales person did not seem like he wanted to sell a car and told me that sales manager would not wast his time Went in to see if they can beat a price sales person did not seem like he wanted to sell a car and told me that sales manager would not wast his time .I would rate this dealership in harsh words More