South Bay Lexus - Service Center

Brian Jones is an excellent service writer. He is efficient and prompt in handling the customers. I was very happy with in that he was clear in describing the work that was required in the maintenan efficient and prompt in handling the customers. I was very happy with in that he was clear in describing the work that was required in the maintenance of my vehicle. Brian has been the Service Writer of my choice for quite some time now and he doesn’t disappoint me in any way and I feel real confident in whatever service is required. More

I like this dealer because the service is excellent the personnel are friendly and very promptly whenever we are need . personnel are friendly and very promptly whenever we are need . More

Henry Montoya was the best service representative. He was thorough, courteous and gave good advice. was thorough, courteous and gave good advice. More

George Chen was my service advisor and he provided excellent service. My only caveat is that the dealer service costs are somewhat pricey. Thanks George for excellent communication and service excellent service. My only caveat is that the dealer service costs are somewhat pricey. Thanks George for excellent communication and service More

Brian Jones was excellent, professional and knowledgeable. Every aspect of my service experience was outstanding . knowledgeable. Every aspect of my service experience was outstanding . More

I have been taking my 2013 Lexus RX to South Bay Lexus for over 6 years now and have always received excellent service from George Chen, Service Advisor. He is always responsive and ho eat with what’s go for over 6 years now and have always received excellent service from George Chen, Service Advisor. He is always responsive and ho eat with what’s going on with my car. More

My Lexus advisor Melissa Markel was incredible! She was caring and very professional and got right back to me when I called for an update on my car. Lexus knows what they're doing!!! caring and very professional and got right back to me when I called for an update on my car. Lexus knows what they're doing!!! More

Lisette Figueroa has been my service advisor for numerous years. I trust her honesty and the excellent explanation she gives regarding my car's needs. I have watched her on busy days when I have been waiting years. I trust her honesty and the excellent explanation she gives regarding my car's needs. I have watched her on busy days when I have been waiting for my car and she works tirelessly, never even slowing down to take a break, in her determination to make the service experience as easy as possible for her customers. More

As always, everything went smooth from start to finish. From making the reservation, to meeting with my Lexus service advisor Henry Montoya. He kept me up-to-date with the progress of my Lexus and promptl From making the reservation, to meeting with my Lexus service advisor Henry Montoya. He kept me up-to-date with the progress of my Lexus and promptly texted me to let me know my car was ready. Top Notch service at South Bay Lexus! More