South Bay Mazda

Service with a smile. This dealership is always courteous, friendly and timely. They do an excellent job. I purchased my car here and would always recommend this dealership This dealership is always courteous, friendly and timely. They do an excellent job. I purchased my car here and would always recommend this dealership. Also the service department is very efficient. I feel comfortable and well taken care of during the time I am there getting my vehicle serviced. More

Dishonest, not dealing in good faith This weekend we went to this dealership with the intention of driving away with a Mazda 3. This dealership was recommended by a friend that purchased This weekend we went to this dealership with the intention of driving away with a Mazda 3. This dealership was recommended by a friend that purchased a car from the same sales person. We negotiated a price with the manager, Gary, since the sales person was worthless. They were having a 0.9% financing deal which they knew we wanted. The manager approved the price and all we needed was to determine how much the down we wanted to pay. The manager then came back and said the price was for a cash deal. I'm not sure what caused Gary to change the deal after we all agreed on the price. He didn't even offer a higher price. This lead me to believe that this tactic was to make us pay for a higher price. I felt that they were being dishonest and not negotiating in good faith. Stay away! More

Great experience 5 stars because Miguel Fajardo and everyone else involved made this a pleasant experience and worked with me on what I wanted when I arrived. Got the 5 stars because Miguel Fajardo and everyone else involved made this a pleasant experience and worked with me on what I wanted when I arrived. Got the exact car I went in for and they really did their best to make this a headache free process. More

Easy in-and-out for routine maintenance Fast, efficient service. Everything handled as expected. Smooth service is routine for this dealership. What more to say, other than excellent, in Fast, efficient service. Everything handled as expected. Smooth service is routine for this dealership. What more to say, other than excellent, in order to fill up the 25-word requirement for this space? More

Regular maintenance The staff is friendly and helpful. The service is usually done fast. The waiting area is equipped with everything you need: TV, snacks, couches, table The staff is friendly and helpful. The service is usually done fast. The waiting area is equipped with everything you need: TV, snacks, couches, tables, and WiFi. There are restaurants and places near by you can walk to or Uber. More

Great customer service. First of all, my salesperson Oncy was wonderful and has been the same friendly, personable individual since my purchase a year ago whenever I see him First of all, my salesperson Oncy was wonderful and has been the same friendly, personable individual since my purchase a year ago whenever I see him when I go for a service or car wash. The staff in the service department is very friendly and helpful as well. Service is always a breeze when I go. More

The service manager needs to work on costumer service I brought my car in for detailing, I had a brand new wireless charger in the window when I returned to pick up my car the charger was gone, the servic I brought my car in for detailing, I had a brand new wireless charger in the window when I returned to pick up my car the charger was gone, the service desk employees where polite and apologized however they could not locate my charger and referred me to the service manager Mellisa after entering Melissa never formally addressed me or introduced herself, she barely looked up at me . After explaining the problem she said she would look and call me After looking up at me finally she said how do I know you even had one in there!!! I took it very offensive and it felt a little racist. I explained it was a new purchase and I could provide the receipt and the box. She said let me see what I can do and I’ll call you . Well she never called and when I phoned her for an update she said we didn’t find it but you owe us gas for your loaner, I said no one mentioned that until now and that’s not a problem, how much her response was I don’t know but we can call it even. What’s even how much was the gas and you don’t even know how much my charger cost.? Not professional customer service on her behalf at all and no apologies sure other customers are NOT treated like that!! I felt like I was considered dishonest because of who I am. I had to write this it still bothers me and I had to repurchase my charger!!!!!! Hope I don’t need Mellisa in the future at Mazda I’m sure she’s going to act funny. More

Great experience! The experience I received was one of a kind. The car that we were interested was described in detail and they were really kind to tell us about the di The experience I received was one of a kind. The car that we were interested was described in detail and they were really kind to tell us about the different car options we can choose from based on our interest/needs. I will recommended to a friend or family who is interested in purchasing a Mazda. More

Khemepoo Mazda South bay is great. Car is in and out for regular maintenance. I usually get a complimentary car wash. My car usually needs it. Great place. Mazda South bay is great. Car is in and out for regular maintenance. I usually get a complimentary car wash. My car usually needs it. Great place. More

Friendly service , Apple CarPlay put in Friendly service, kept me informed. Put in Apple CarPlay. Price point for service is still more than my corner mechanic (whom I have been going to fo Friendly service, kept me informed. Put in Apple CarPlay. Price point for service is still more than my corner mechanic (whom I have been going to for years.) More