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South Charlotte Nissan
Charlotte, NC
925 Reviews
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925 Reviews of South Charlotte Nissan
August 14, 2014
Service department Alfredo in the service department always offers great customer service. We have worked with him on several occasions when we get our 1994 Nissan Path Alfredo in the service department always offers great customer service. We have worked with him on several occasions when we get our 1994 Nissan Pathfinder XE repaired. More
by sheilahoupe
Employees Worked With
Alfredo Zambrano
August 14, 2014
Horrible Let me begin by telling you I was recently in the market for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and Let me begin by telling you I was recently in the market for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and options I wanted. I talked to someone named Cruz at your dealership a few months back, and he was really helpful. I wasn't ready at that point and he followed up and I still wasn't ready. When I became ready, I decided to stop by this dealership for the first time around noon on Saturday, March 21st 2014. That's where I had one of the most unpleasant experiences of any dealership visit that I've ever had. I had never met Cruz, so when I went in, I had no idea who he was. I went in through a side door, so I did not immediately see the receptionist. I walked around the dealership, aimlessly, for at least 5 minutes. No one said anything to me. I saw someone and decided to ask if there was a Cruz working, and he replied yes and did not seek to point him out. I finally found the receptionist (Daylin), and she seemed not very friendly and into her phone. She did page Cruz, and I began to wait. 10 minutes later, I asked for him again, and that's when Jacques Deadwiley came over and asked if I was being helped. I told him I was waiting on Cruz, and he attempted to call him on his cellphone. He walked outside and came back in and told me he was with another client, and that he himself would help me. We went to a desk, and I told him I only had 30 minutes today, and he said cool. I told him what I was looking for, and he brought in a salesman who took over. He was very nice and began taking my info. Again, I told them I had 30 minutes and had to be somewhere. I had Jacques card, so I planned on calling back after he had my info and I could see what kind of deal he was going to offer. After being there about 45 minutes, I walked over to the glass booth and told them I was leaving, but I would call back in a few. That's where the real problem began. Dawud Muhammad, who I had not spoken to and only know his name based on your website, aggressively threw his hands up and said "I thought you wanted to buy a car!" in a condescending tone. I replied "And this is supposed to entice me?", referring to his tone and approach. I then walked out to my car. Dawud followed, and as I got in my car and attempted to close the door, he was holding onto my door. I can't really remember all that he was saying, because at this point I was insulted and ready to go. The salesman came out and I told him that I felt Dawud was an a**hole and I asked for the salesman's card. He said he didn't have any on him. After another brief exchange with Dawud, I drove off. I called Jacques back in 10 minutes, and he asked me why I left. I told him, just as I had originally told him, I had to be somewhere. He replied "I thought you wanted to buy a car? I had the deal worked out and then you walked off". I advised that I did and that was why I was calling back. I asked what the deal was. He said he had thrown the numbers away since I left and had to start over. At that time I told him that I felt like he was playing games, and to forget it. He angrily hung the phone up. This by far is the worst I have ever been treated by a car dealership. Nissan dealerships in this area and I have never had such a horrible experience. I have worked in sales before, so I can honestly appreciate an aggressive sales approach. This was over the limit though. You can't talk to and treat people in this manner and expect them to patronize your business. I felt insulted and I think they tried to shame and belittle me in an attempt to push me into continuing to stay there and wait forever. This experience sucked on every level. S/N: I purchased the car I was looking for at East Charlotte Nissan a few hours after this experience. More
by WORLD4EVER
August 06, 2014
Great job Jay Byrd was an excellent sales representative. He was very knowledgeable and his customer service was above and beyond. Due to his expertise I will Jay Byrd was an excellent sales representative. He was very knowledgeable and his customer service was above and beyond. Due to his expertise I will recommend more people to purchase a vehicle from this location. Great job Jay. More
by douten
Employees Worked With
great job, Jay Byrd
August 05, 2014
wonderful i can truely say this dealership really works hard for their customers! jarmaca byrd was excellent and a great sales manager.. keeep up the good work i can truely say this dealership really works hard for their customers! jarmaca byrd was excellent and a great sales manager.. keeep up the good work and i have told everyone i know to come to you guys.. More
by shareese
Employees Worked With
Jay Byrd
July 28, 2014
Excellent service buying my Pathfinder We had an excellent experience buying our car in Scott Clark Nissan, we moved from Mexico to South Carolina 2 months ago and I don't have a credit his We had an excellent experience buying our car in Scott Clark Nissan, we moved from Mexico to South Carolina 2 months ago and I don't have a credit history, I tried to get a credit in Florence SC with some dealers (Toyota, Honda even Nissan) but I was not lucky to get a credit approved. Then I decide to check other options outside Florence and we found Scott Clark Nissan. This time David Gibbs was our assessor and he did an excellent job for us, we could have our credit approved the same day we visited the agency (even with lack of credit history) and also gave us an excellent option that was exactly what we were looking for. More
by CesarAlanis
Employees Worked With
David Gibbs
July 23, 2014
Still Grateful A Year Later A year later with several thousands of miles under my belt and I’m still in complete awe at the level of service extended through Scott Clark Nissan. A year later with several thousands of miles under my belt and I’m still in complete awe at the level of service extended through Scott Clark Nissan. My experience started with Jarmaca “Jay” Byrd through an online process of completing an application and he handled everything from submitting my information, processing the material and selecting automobiles for my review. Although I had a few credit scars Jay was able to use his resources to creatively finance me and I drove away in a 2013 Nissan Altima in April of 2013. The service didn’t stop there, Jay followed-up with me to ensure “all” was well with my automobile and teamed with the service department to schedule my oil change maintenance appointments and everything. I’ve since relocated to Dallas, Texas and I must say I miss the level of service extended through Jay Byrd with Scott Clark Nissan. My experience at my local dealership has not even scratched the surface of the seamless level of service that I grew accustomed to under the care of Jay and his team of professionals at Scott Clark Nissan. I strongly encourage you to consider visiting the dealership even if you are “gently” considering purchasing a new or used automobile, it will be worth your time. Bravo Jay Byrd and the team of professionals at Scott Clark Nissan!!! More
by Sonshine Murphy
Employees Worked With
Jay Byrd
July 22, 2014
All staff was extremely helpful and great to work with Everyone that we have had contact through our cube purchases have been excellent. They are extremely accommodating to our schedule and requests. We Everyone that we have had contact through our cube purchases have been excellent. They are extremely accommodating to our schedule and requests. We look forward to doing business with them again in the future. More
by edlargen
Employees Worked With
Jay Byrd
July 17, 2014
great experience Brandon Hunt helped us with the purchase of a new pathfinder. He was great throughout the process and felt more like a consultant than a salesman. Brandon Hunt helped us with the purchase of a new pathfinder. He was great throughout the process and felt more like a consultant than a salesman. We would definitely recommend him and he's the first person we'll call the next time we're in the market for a vehicle. More
by jwirt
Employees Worked With
Brandon Hunt
July 14, 2014
Easy buying experience I worked with Jarmaca Byrd online prior to visiting the dealership. He was very responsive and thorough. He was able to find cars on the lot that me I worked with Jarmaca Byrd online prior to visiting the dealership. He was very responsive and thorough. He was able to find cars on the lot that met my needs and had his sales manager call to discuss price, prior to my visiting the dealership. This was something that other dealerships internet department would not do. It made for a very easy buying experience once I arrived. I knew that I was getting a good price through my research, so I only had to pick the exact car that met my needs. This took all of the stress out of buying a car. Jarmaca was with someone else when I arrived, so rather than ask us to wait, he had is co-worker Richard Ash help us out. Richard was informative, calm and easy to work with. More
by sandymish
Employees Worked With
Richard Ash, Jay Byrd
July 12, 2014
Great service! These guys are the best! I enjoyed my experience and would recommend them to everyone!!! I really needed to get a car for my family and they made a di These guys are the best! I enjoyed my experience and would recommend them to everyone!!! I really needed to get a car for my family and they made a difficult process quick and accommodating . More
by Mandy567
Employees Worked With
5, Jay Byrd
