South Dade Kia

Fast service Took my Sorento for Service without an appointment on a Saturday, the service Rep Abdiel had me out of there within 2 hours. Very happy. Took my Sorento for Service without an appointment on a Saturday, the service Rep Abdiel had me out of there within 2 hours. Very happy. More

Consistent Service Josh has been excellent throughout my engine issues with my car. He is always helpful, friendly and accommodating. He always makes sure to update me o Josh has been excellent throughout my engine issues with my car. He is always helpful, friendly and accommodating. He always makes sure to update me of the work being done on my car every step of the way. More

First service in new vehicle Very friendly, quick and courteous. My first service after purchasing the care. I did not have an appointment but hey took me anyway, great service, Very friendly, quick and courteous. My first service after purchasing the care. I did not have an appointment but hey took me anyway, great service, More

Great service and experience Wonderful experience from the moment I walked into the dealership. Scott was knowledgeable, helpful and he actually listened to what to what I was loo Wonderful experience from the moment I walked into the dealership. Scott was knowledgeable, helpful and he actually listened to what to what I was looking for. More

Excellent Customer Service Alberto was attentive and kept me informed about my car’s service. Friendly and genuinely concerned at making sure I was comfortable, checking in peri Alberto was attentive and kept me informed about my car’s service. Friendly and genuinely concerned at making sure I was comfortable, checking in periodically with updates. More

Airbag belt change It took a while, since there were immediate repairs inside the workshop, but I was fascinated with the excellent attention provided by KARINA BERNAL, It took a while, since there were immediate repairs inside the workshop, but I was fascinated with the excellent attention provided by KARINA BERNAL, it is an excellent Customer Service, in addition the waiting areas are excellent, all clean, that is one of the reasons and for the quality of service, I will come to Kia SouthDade, to give my best to my Kia Sorento 2011, very grateful to the Kia SouthDade group. More

I always look forward to coming in to have my car serviced. I always look forward to coming to this dealership to have my car serviced knowing that from past visits I will receive prompt and efficient service I always look forward to coming to this dealership to have my car serviced knowing that from past visits I will receive prompt and efficient service to my car. My service writer is always courteous and gives me that confidence and assurance to continue to enjoy the pleasure of driving my Kia Sorento. More

excelente He is a very polite, attentive and responsible person. It makes you feel at home. It is clear with the knowledge of what it is to provide a service. He is a very polite, attentive and responsible person. It makes you feel at home. It is clear with the knowledge of what it is to provide a service. More

It was excellent Please keep up the good work. Karina was courtious, friendly, and focused on my needs. I will come back to do the repairs. All of her team were very h Please keep up the good work. Karina was courtious, friendly, and focused on my needs. I will come back to do the repairs. All of her team were very helpful. More

Difficult to reach I visited the service center to get an estimate. I later sent an email to Josh with a question. I waited 48 hours for a response and after not gett I visited the service center to get an estimate. I later sent an email to Josh with a question. I waited 48 hours for a response and after not getting one, I called him. It took more than 3 tries to get a hold of him. A lot of wait time listening to waiting music. Then I got an appointment to do the work (rack and hitch) on our brand new Telluride. I was there at 9 as per my appointment and I was told that the car was going to be be ready at 1. At 1pm I started to call the service department to see if the car was ready. Once again I was tortured by music, long wait and many calls, Frustrated I decided to take a lift to the dealer, I got there at 2pm and the car was not ready. I had to wait another 30 mInutes. So In summary my first experience was not a good one and I am not sure I will be back. More