South Dade Kia

Service Personnel Are Friendly; Service Time Can Be Slow I've been to this service center twice now. The first time they had my car the entire day to go over a few issues. I was given a ride home, and I was I've been to this service center twice now. The first time they had my car the entire day to go over a few issues. I was given a ride home, and I was contacted throughout the day as to the status of my car. When my car was almost ready, I received a text message letting me know when the car would be ready. Overall, this experience was great. The second time I came back for the dealer to install a rubber gasket on my lift gate that was ordered. I was told that this procedure would take approximately 1.5 hours. I made an appointment and had to wait 20 minutes before I was even helped when I drove my car in. I ended up spending closer to 3 hours. Because they took so long, I also did not have time to wait to have my car washed with their courtesy wash, so I had to leave with a dirty car. Had I had known the process was going to take so long, I would have requested a ride home and would have picked up the car later in the day. The service personnel are friendly, and the overall experience is good at this dealer so far. They just need to be more on point with the timing so that customers can schedule their day accordingly. This review is an average of both my visits (since I did not get a option to leave a review after my first visit). More

Window down I have excellent service, i walked in no appointment, my card was given to me the same day plus extra things that i new was needed, they took care of I have excellent service, i walked in no appointment, my card was given to me the same day plus extra things that i new was needed, they took care of it for me. More

Quick Service I’ve been coming to this location for over two years. Abdiel always make sure to expedite an excellent service. Keeping me informed of the status of I’ve been coming to this location for over two years. Abdiel always make sure to expedite an excellent service. Keeping me informed of the status of the car and providing me transportation if necessary. Keep up the good job guys. Luis More

Good Service, Ridiculous Price increases. I got a basic oil change, and was surprised to find the dealer was under new ownership. I arrived on a Saturday right before 8:40AM, and it wasn't as I got a basic oil change, and was surprised to find the dealer was under new ownership. I arrived on a Saturday right before 8:40AM, and it wasn't as busy as previous times under the old ownership. As i was checked in, they advised me of the price change and couldn't believe it, $42 plus tax for an oil change..... ridiculous, maybe that's why there were no other visible customers there at the time. I left my car, and waited at my house, an hour later i was sent a weird link as a text, I called the dealer as i did not understand what it was asking me for, they left me on hold for 10 minutes. My husband figured out the link, it was asking me if i wanted to change my engine air filter for $45! I declined, and ended up changing the filter myself for less than $15 later on at autozone. My car was ready, at 11:40. Not sure why it took so long, but everything else went smoothly. The staff was great, i believe the Representatives name was Gianny, he was very nice and answered all my questions. and they "Washed" the exterior of my car for free. not sure if i will be continuing my services here as the prices are not justified, if the oil change took no more than 30 minutes, i could see paying $50.00 But it took more than two hours, no thanks. More

Great service! Alberto Sossa was friendly and helped me with the service of my Forte S. He has explained really well about the process and was really friendly. I Alberto Sossa was friendly and helped me with the service of my Forte S. He has explained really well about the process and was really friendly. I will recommend him! More

Awesome The KIA team that I have mark, have been fantastic with my care and concern with the vehicle that I have.....And making sure my service is done on tim The KIA team that I have mark, have been fantastic with my care and concern with the vehicle that I have.....And making sure my service is done on timely manner More

Great Job! Terrific service. Very helpful, friendly, courteous staff. I didn't have an appointment, but they were able to help me soon after I arrived and got my Terrific service. Very helpful, friendly, courteous staff. I didn't have an appointment, but they were able to help me soon after I arrived and got my car fixed. More

Personally They are Working harder to please, I had an issue with the car and we could not duplicate it, but they tried even with a test drive. They are Working harder to please, I had an issue with the car and we could not duplicate it, but they tried even with a test drive. More

Always quick and easy with this team! I've had my kia serviced maybe 5-6 times in the last two years and the service here is always quick and easy. Normally I can drop off my car and I'll I've had my kia serviced maybe 5-6 times in the last two years and the service here is always quick and easy. Normally I can drop off my car and I'll be getting a call that everything is done within the hour. All the employees here are lovely and have always been clear about what services I'm receiving. I would definitely recommend Sunshine Kia for anyone who is interested. More

Always a pleasure Abdiel always makes me feel welcome n takes care of my needs. He's amazing n definitely a gem. All of the service ppl there do a phenomenal job. It's Abdiel always makes me feel welcome n takes care of my needs. He's amazing n definitely a gem. All of the service ppl there do a phenomenal job. It's always a pleasure to come there. More