1,684 Reviews of South Dade Kia - Service Center
Service Everything was Ok. Thanks. Cherris rocks! She is the best. Always goes the extra mile for her customers. Like her very much. I purchased my car from h Everything was Ok. Thanks. Cherris rocks! She is the best. Always goes the extra mile for her customers. Like her very much. I purchased my car from her 3 years ago More
Attention and Quality I was surprised by the change, very good treatment and attention, I also had no appointment and they treated me very well, I hope that customer servic I was surprised by the change, very good treatment and attention, I also had no appointment and they treated me very well, I hope that customer service and excellence are maintained More
Great customer service I had a very pleasant experience at South Dade Kia recently. The staff was courteous and polite, explained the process and was responsive to any quest I had a very pleasant experience at South Dade Kia recently. The staff was courteous and polite, explained the process and was responsive to any questions I had. I’ll be coming back. More
Great and helpful I find the center to be nice most of the time they do get you out in a timely manner sometimes things happen where you a little longer but they do kee I find the center to be nice most of the time they do get you out in a timely manner sometimes things happen where you a little longer but they do keep you updated so far everyone has been very friendly and helpful More
Always Slow I love this Kia i have bought 2 cars here, but service is always slow backed up take 3 hours for an oil change and never really explain what happens w I love this Kia i have bought 2 cars here, but service is always slow backed up take 3 hours for an oil change and never really explain what happens when reviewing a problem. Now that it has become south dade instead of sunshine they are making changes I assume for the better but certain things given to you when buying your car like car washes for the time i own the car because of problems when purchasing, are not available so basically was given something that they just decided to no longer do. More
2nd time I took my car for and oil change and Previously I took to fix a leak in the tire and had to take it back and all my tire valve caps missing and tire s I took my car for and oil change and Previously I took to fix a leak in the tire and had to take it back and all my tire valve caps missing and tire still leaks More
Great service but trying to be shady with maintenance plans The service since the new owner has taken over has gotten better. However, my 5 year maintenance plan that I bought 18 months ago is all of a sudden r The service since the new owner has taken over has gotten better. However, my 5 year maintenance plan that I bought 18 months ago is all of a sudden reached maturity. When I spoke with finance they told me yeah you probably did buy a five-year 60,000 mile plan but when this owner took over we weren’t given all of those records so if you did buy it which I don’t doubt you did you need to show us proof or you don’t have it. I said I am still paying on it for 3 1/2 more years and he told me without the paperwork there’s nothing I had I can do that unless I can prove that I bought it it’s Nolan void. However when I bought it, I was told that we could go to any dealer in the US and get the maintenance service. So if it’s in the computer so that I can go to any dealership in the United States how come they can’t verify it in the computer? More
Basic oil change I purchased my Kia there. They have an awesome and very professional staff. I have been dealing with my service manager Abdel for years. He is frie I purchased my Kia there. They have an awesome and very professional staff. I have been dealing with my service manager Abdel for years. He is friendly and honest. He does not offer repairs I don't need and lets me know upcoming items on the vehicle so I can anticipate upcoming repairs. More
Employee going out of way to understand concern This employee went out of his way to understand my concern, and then executed the service that totally gave me with total peace of mind! This employee went out of his way to understand my concern, and then executed the service that totally gave me with total peace of mind! More
Very impressed with the new service ctr lounge Great improvement in the service ctr.,beautiful and comfortable furniture layout. Miss the old coffee machine ,latte, mocha coffee etc. The service Great improvement in the service ctr.,beautiful and comfortable furniture layout. Miss the old coffee machine ,latte, mocha coffee etc. The service staff are excellent ,knowledgeable and very friendly. Karina Bernal was my service person. Very knowledgable and friendly,great associate representing the dealership. The payment and receptionist inside the showroom Also great associate,always remembers me,with a smile. Bought another extended platinum service agreement For 5.more yrs., great price very satisfied . Helpful financial associate,made it all easy and painless. Bought my Kia Optima sxl turbo 2014 from the original dealership best car ever. Proud to own a Kia. Steven Emmer Only use you for service. More