South Dade Kia - Service Center

Always fast and friendly The staff is always friendly and the work is always professional. Josh is always helpful and always offers service options for me. I definitely recomm The staff is always friendly and the work is always professional. Josh is always helpful and always offers service options for me. I definitely recommend service here. More

Pleasant My experience at Sunshine Kia was a pleasant one, the salesperson Mr. Cannon and finanace person Mr. George Okoth were very friendly and very helpful My experience at Sunshine Kia was a pleasant one, the salesperson Mr. Cannon and finanace person Mr. George Okoth were very friendly and very helpful and patient while making my decision to purchase a Kia Cadenza. Thank you for a pleasant experience! God Bless! More

Long time customer I have leased and bought a few KIAS from you guys through the years and have always felt you do a great job. It's always been a pleasure to deal with I have leased and bought a few KIAS from you guys through the years and have always felt you do a great job. It's always been a pleasure to deal with Leon Cannon. He has been extremely helpful at all times. I'm also always happy to see Josh Pallo in servicing. He does a fantastic job every time and I very much appreciate it. More

Slow Service I obtained an appointment using their service app on line. When I arrived I was met right away. I explained I had an appointment for an oil change. I obtained an appointment using their service app on line. When I arrived I was met right away. I explained I had an appointment for an oil change. The service center rep stated they do not have access to that program and he could not confirm I had an appointment. He gave me a wait time of one hour and forty-five minutes for the oil change and car wash. I waited for an hour and a half and looked for the service rep that had assisted me and he was no where to be found. I remained outside near his booth to see if he returned. At two hours I approached another service representative. He asked who assisted me, and I described the guy. He pulled my paperwork. He told me my vehicle was probably in the back getting washed. He asked if I wanted the vehicle back even if it wasn't not wash yet as well. I told him yes. He brought the unwashed vehicle back, and then took me to the cashier. It took two hour and thirty minutes for an oil change. The first service center representative forgot about me and did not inform anyone else of the work being done to my vehicle. I was very disappointed with his treatment of me and overall the time it took to get a simple oil change done when I used their appointment service app to set up an appointment. More

I only use the service center because of Abdiel Suarez. If he wasn’t there I would service my vehicle elsewhere. His customer service and honesty is awesome and if I happen to come for service & he isn’t t If he wasn’t there I would service my vehicle elsewhere. His customer service and honesty is awesome and if I happen to come for service & he isn’t there I leave and come back when he is there. He is a true asset to your service department. More

Very helpful and corporative The service rep Josh was very courteous, informative, diligent and made a conservative effort to take care of my concerns. He even went a step furthe The service rep Josh was very courteous, informative, diligent and made a conservative effort to take care of my concerns. He even went a step further to expedite the arrival of my parts. Job well done. More

Very helpful The service manager Josh was very helpful - he was knowledgable, responsive and positive . Wait time was very low too. Great service all round. Would The service manager Josh was very helpful - he was knowledgable, responsive and positive . Wait time was very low too. Great service all round. Would recommend. More

Customer Service Great customer service. Had no issues with Rex. He took great care of the issue I had with my vehicle in a very professional way. I am very pleased. Great customer service. Had no issues with Rex. He took great care of the issue I had with my vehicle in a very professional way. I am very pleased. Thank you for having such a nice person in your service area. More

Amazing cusotmer service My experience in the service department is nothing short of excellenance. Abdiel, is such a pleasant and professional person. He explained everything My experience in the service department is nothing short of excellenance. Abdiel, is such a pleasant and professional person. He explained everything in detail and my car was ready as promised. More

Still missing a part covered by warranty The driver window motor was replaced under warranty. However the silver rear passenger window sill is still not received two days after my visit. Jus The driver window motor was replaced under warranty. However the silver rear passenger window sill is still not received two days after my visit. Just surprised and wondering when you will receive and replace it? More