1,684 Reviews of South Dade Kia - Service Center
Dealership was immediate in approaching as soon as I got there. They were very nice and organized, and have a great waiting lounge. Service time was normal and received a complimentary car wash after. there. They were very nice and organized, and have a great waiting lounge. Service time was normal and received a complimentary car wash after. More
The service was excellent, friendly and professional, I did not have to wait any additional time, a very good impression on the service that Mrs.Fanny gave me over the phone and Steven, at the dealer, than did not have to wait any additional time, a very good impression on the service that Mrs.Fanny gave me over the phone and Steven, at the dealer, thank you. More
They were very attentive and gave a clear explanation of all services and charges being offered. all services and charges being offered. More
EXCELLENT SERVICE. COULDN'T ASK FOR MORE. VERY ATTENTIVE SERVICE ADVISORS. STEVEN AND ALEJANDRO ARE THERE FOR US WHEN WE GO TO DO OUR SERVICE. SERVICE ADVISORS. STEVEN AND ALEJANDRO ARE THERE FOR US WHEN WE GO TO DO OUR SERVICE. More
The Service/Parts department was less than professional during my time there. The first time I arrived, I waited 2 hours to be told that the trunk latch that was ordered was received broken and they had to during my time there. The first time I arrived, I waited 2 hours to be told that the trunk latch that was ordered was received broken and they had to "re-order" the part. My second trip to the Service dept was also a waste a time. After 2 1/2 hours waiting, I was told the trunk latch was replaced however the issue was not resolved because it turns out it was an issue with the sensor. Neither visits to the Service dept did the mechanic properly evaluate my vehicle's issue. The Advisor never updated me during the service evaluation, and when I went to ask the Service Manager for an update, he spoke to the Mechanic and returned to work while I stood there and did not address me, another Advisor had to ask him for the update, and he answered him. I will not be returning to this location for service, its an absolute nightmare. More
I am highly pleased with the professional manner in which your mechanics serviced my automobile. Thank you Steven for keeping me informed and prompt service. your mechanics serviced my automobile. Thank you Steven for keeping me informed and prompt service. More