
South Hills Kia
Canonsburg, PA
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Went there for an oil change and tire rotation. They didn't do the tire rotation. I went back and explain that the rear passenger tire was at higher pressure on the tpms before and I could see from the didn't do the tire rotation. I went back and explain that the rear passenger tire was at higher pressure on the tpms before and I could see from the pressure monitor that it was still at the same location. The dealer said they did the rotation but since I had doubt they would do it again. after 20mn I pick up the car and saw all pressure now identical. So I thought they had done it and checked/aligned the pressure. That would have been worth five star only the next day I see the rear passenger tire is now at a lower pressure. I had never told them this tire was losing about 1psi/day which is why I had it at a higher pressure and how I know it had never been rotated. In short they pretended twice to have completed a service. This raises questions about my oil change and anything they do. If it wasn't for my kia being under warranty I would never do a service there. More
Jamie is always super to deal with. Keeps you informed on the status of service. The whole service dept is clean, friendly and very efficient. Thank You the status of service. The whole service dept is clean, friendly and very efficient. Thank You More
This was the sixth vehicle we bought here. Eddie is usually our guy. Marilou took great care of us. She was very patient and took her time to make sure we were happy with our choice. Alex is adorabl usually our guy. Marilou took great care of us. She was very patient and took her time to make sure we were happy with our choice. Alex is adorable and very helpful! More
Scheduling inspection and repairs was easy and they got me right in. Inspection and service was done timely and effectively. Jaime was helpful and allowed for me to pay over the phone me right in. Inspection and service was done timely and effectively. Jaime was helpful and allowed for me to pay over the phone More
We knew which car we wanted before we called in, so that saved a lot of time, but everyone we had contact with throughout the whole process was great to deal with, very professional and friendly too. The Ki saved a lot of time, but everyone we had contact with throughout the whole process was great to deal with, very professional and friendly too. The Kia Sorento we were trading in had been an emergency purchase in Virginia several years ago, and having decided it had served us well, the only car we were interested in was another Sorento. South Hills Kia was the closest dealer and had a great selection. They were very easy to deal with and we particularly loved the post-purchase benefits we will receive. More
Very knowledgeable, quick and easy. The paper work was done professionally and Shawn gave us a comprehensive tutorial about the features that was extremely helpful. done professionally and Shawn gave us a comprehensive tutorial about the features that was extremely helpful. More
Service was quick and vehicle was taken on time.Vehicle Service was quick and vehicle was taken on time. Vehicle was returned washed. Waiting area was clean and socially distanced if you need to wait for Service was quick and vehicle was taken on time. Vehicle was returned washed. Waiting area was clean and socially distanced if you need to wait for your vehicle. More
I am extremely satisfied with the service department. The staff is very helpful and courteous. Repairs and maintenance are always performed in a timely manner. Thank you. staff is very helpful and courteous. Repairs and maintenance are always performed in a timely manner. Thank you. More
Clean, professional and friendly. Leigh-Anne pinpointed exactly what I was looking for and we were given a good return on our trade in. Would use them again. exactly what I was looking for and we were given a good return on our trade in. Would use them again. More
As always of, services is excellent...your people always treat us well and do good work. Thank you for being a great service department always! treat us well and do good work. Thank you for being a great service department always! More