South Hills Kia

Five star experience!! Jamie was very attentive and forthcoming. She always called me back promptly and answered all of my questions. She was pleasant and patient, even when Jamie was very attentive and forthcoming. She always called me back promptly and answered all of my questions. She was pleasant and patient, even when my anxiety was getting in the way. More

Remote start install The process went pretty quick and the service professionals were very nice during our interactions. I will be going back to Kia for any additional ser The process went pretty quick and the service professionals were very nice during our interactions. I will be going back to Kia for any additional services that I may need in the future. More

Recall My appointment was on 05/06/2019 at 1:00 PM and I waited at the dealership. Got there maybe 20 minutes early. Besides the recall having done, asked f My appointment was on 05/06/2019 at 1:00 PM and I waited at the dealership. Got there maybe 20 minutes early. Besides the recall having done, asked for an oil change as well as. I was out in record time by 1:20 pm. Very happy with my service. More

Best car buying experience ever! This dealership was not high pressured at all. The process was so smooth and no surprises along the way. They were very straight forward and honest. This dealership was not high pressured at all. The process was so smooth and no surprises along the way. They were very straight forward and honest. More

First trip This was my first trip with the vehicle that I purchased at the end of 2018. I was very pleased with the level of service and surprised by the quick This was my first trip with the vehicle that I purchased at the end of 2018. I was very pleased with the level of service and surprised by the quick turnaround. Service staff is very courteous, knowledgeable, & friendly! More

Convenient and professional South Hills Kia worked with my busy schedue by offering me options on after-hour drop off and evening pick up. They also were prompt in servicing my v South Hills Kia worked with my busy schedue by offering me options on after-hour drop off and evening pick up. They also were prompt in servicing my vehicle and kept me posted by email and phone on the schedule and finishing time. More

EXCELLENT SERVICE Ed was patient with me about my paperwork and willing to receive it via email once I got to work. My car was inspected quickly and they even sent it t Ed was patient with me about my paperwork and willing to receive it via email once I got to work. My car was inspected quickly and they even sent it through the car wash for me. More

Still having problems I was told the the noise in my engine wasn't there. I still hear it. I was told the noise in my steering was because I needed new rear brakes and roto I was told the the noise in my engine wasn't there. I still hear it. I was told the noise in my steering was because I needed new rear brakes and rotors. I got new brakes and rotors, the noise is still there. More

Great service! It was easy to make an appointment online and the service we received for our Kia was great. I would definitely recommend this service center. It was easy to make an appointment online and the service we received for our Kia was great. I would definitely recommend this service center. More

Forced upsells ruins this place In an effort to keep my warranty, I’ve been going exclusively to South Hills Kia for service. However, I long for the day I’m out of warranty, because In an effort to keep my warranty, I’ve been going exclusively to South Hills Kia for service. However, I long for the day I’m out of warranty, because with the amount of forced upselling there is here, I’m losing more money than if I had no warranty and went to trustworthy mechanics. My last visit epitomizes this. I was told on the previous visit that my brake pads were near replacing. I kept an eye on the pads and rotors, because I didn’t want to have a costly rotor replacement. Everything was fine, but the tech insisted my rotors were bad and forced me to spend an extra $200. Since getting appointments here is near impossible thanks to the terrible hours and limited Saturday hours, plus my need to keep repairs within the requirements of the warranty, I really had no choice but get stuck with an upsell I didn’t need. You should be ashamed of how you treat your customers. We’re people, not bank accounts for you to drain. But I do thank you for constantly bothering me about filling out surveys. I know you’ll do nothing about my concerns though, as I’m pretty sure that removing the most money from your customers’ pockets is the MO of this organization. More