South Hills Kia

Key Fob Ed and Jaime were great. The service tech. that handled the problem with the locks on my car said that my key fob was bad. After going back home and Ed and Jaime were great. The service tech. that handled the problem with the locks on my car said that my key fob was bad. After going back home and checking my other fob, I called back and scheduled another appointment as both key fobs worked when I initially took the car in but neither worked when I picked it up. Turns out they both needed re-programed after the work you did on my locks. Everything else was fine. More

Very Easy Process South Hills Kia earned a customer for life. We purchased a Sorrento from them years ago and due to various circumstances, we had to get a different v South Hills Kia earned a customer for life. We purchased a Sorrento from them years ago and due to various circumstances, we had to get a different vehicle. We've always enjoyed the Sorrento and regretted not purchasing another one at that time. Fast forward to last week, I contacted Eddie A., as we purchased our first Sorrento from him, through email to detail our situation and to see if they could help out. Eddie contacted me and we spoke and he said he could help and asked that we come into the dealership. As always, he was very friendly and helpful. He understood our situation and was able to work with us so the deal went through. Everyone we came in contact with at the Dealership was very friendly and they don't act like normal car dealership looking to squeeze as much money out of you as they can. He took the time to understand our needs and only showed us vehicles within our guidelines. Great Job and we'll definitely be going back! More

Great experience with my inspection Jamie was very knowledgeable and courteous, she told me exactly what the repairs would cost and everything was done to my satisfaction. Jamie again wo Jamie was very knowledgeable and courteous, she told me exactly what the repairs would cost and everything was done to my satisfaction. Jamie again worked very well with getting our vehicle done in a timely manner. More

Bad bad attitude I know the girl was dealing with a call off but when I asked her why she didn't answer the phone I could have made other arrangements and not came in I know the girl was dealing with a call off but when I asked her why she didn't answer the phone I could have made other arrangements and not came in that day and she said I'm not going to answer every phone that comes across my desk I had two cars that needed an oil change and I only got one done had she answer the phone like I said I could have made other arrangements but it was a waste of my time and gasoline bring both vehicles in poor service can she had a bad attitude More

Express oil change Stopped for express service for my oil change package. In at 2 P.M. and Jaime told me it would be about an hour and a half because of customers ahea Stopped for express service for my oil change package. In at 2 P.M. and Jaime told me it would be about an hour and a half because of customers ahead of me. No problem. I went to the waiting room and had a cup of hot chocolate. Read the paper, got another cup of hot chocolate. Got a payday candy bar out of the machine. Chocolate was good , candy bar was a little stale. Car was ready at 3:30 and I was on my way. More

Inspection on lease Nonsense about emergency brake not passing but never had a problem with it. I liked Matt but new guy doesn't want to help you at all and not friendly. Nonsense about emergency brake not passing but never had a problem with it. I liked Matt but new guy doesn't want to help you at all and not friendly. More

Oil Chang & tire rotation & map light bulb replaced Not happy about a 2-hour wait for the express service. Stopped in at 8:15 on Saturday and it was a 2-hour wait as well. Told it wouldn’t be too busy o Not happy about a 2-hour wait for the express service. Stopped in at 8:15 on Saturday and it was a 2-hour wait as well. Told it wouldn’t be too busy on weekdays between 3-3:30. Got there at 3:34. More

Releasing switched from 16 Optima lease to a 19 Sorento lease and Eddie made it super easy for us! we never have any problems when we come to the dealership. We switched from 16 Optima lease to a 19 Sorento lease and Eddie made it super easy for us! we never have any problems when we come to the dealership. We love South Hills Kia! More

Top service department Easy, accommodating,fast! The service staff is awesome to deal with, always up front and helpful. Never pushy, only recommends what is absolutely nee Easy, accommodating,fast! The service staff is awesome to deal with, always up front and helpful. Never pushy, only recommends what is absolutely needed, nothing more... More

State Inspection Service performed promptly. Jaime fully apprised me of current vehicle status and upcoming needs. Waiting area clean and comfortable. Complimentary Service performed promptly. Jaime fully apprised me of current vehicle status and upcoming needs. Waiting area clean and comfortable. Complimentary car wash another plus. Good coffee. More