South Hills Kia

Car inspection. I didn't realize until Sunday evening that my registration had expired and I thought I would have to reschedule. But after talking to the service tech I didn't realize until Sunday evening that my registration had expired and I thought I would have to reschedule. But after talking to the service technician he kept my spot open until I was able to go to run to AAA when they opened. I was back at KIA within the hour and the shuttle was ready to take me to work. Professional, efficient and friendly. I recommend the dealership highly. More

Inspection and emissions Everyone from the main staff, clerk, and shuttle driver was extremely helpful and accommodating. My car was done on time, and the shuttle was prompt Everyone from the main staff, clerk, and shuttle driver was extremely helpful and accommodating. My car was done on time, and the shuttle was prompt with the pick up. More

Frustrating start to finish Could not get a person in service on the phone for two days to make appointment and no calls back. Finally got a supervisor. Service was a recall and Could not get a person in service on the phone for two days to make appointment and no calls back. Finally got a supervisor. Service was a recall and then my non-dealership mechanic said I had a small oil leak that should be under warranty. Sorento is at 97K of what I thought was 100K warranty. Service called to first say it was a non-original oil plug that had damaged oil pan, not covered under warranty and wanted $270 to fix. I told them that my mechanic said it was coming from top of engine so that was wrong. Then told I had no warranty, that it expired at 60K because I bought the vehicle used. Never mentioned that previously and it is also something that those buying a used Kia should know. They wanted to charge me a $54 "diagnostic fee" but I got mad at at that point. Will not go there for anything other than a recall. More

Excellence is Professionalism. Dealing with Ed, Lou and Jared we're Prompt, Precise and Professional. From The test drive...financing...to the sale, this dealership delivers in a ge Dealing with Ed, Lou and Jared we're Prompt, Precise and Professional. From The test drive...financing...to the sale, this dealership delivers in a genuine, personal style unlike any dealer I've dealt with before! Will recommend to anyone. 5-Stars. More

Great service love our car We love our car. Everyone was great with us. Very friendly. And had our paper work done fast. And was very Knowledgeable About the car was great he We love our car. Everyone was great with us. Very friendly. And had our paper work done fast. And was very Knowledgeable About the car was great help. More

Had to have engine upgrade & awd fixed Service center staff very accommodating & pleasant to deal with. Service keeps you up to date on future needed repairs. Sales person always very fri Service center staff very accommodating & pleasant to deal with. Service keeps you up to date on future needed repairs. Sales person always very friendly & helpful!! More

Excellent service, helpful staff The service was great, very attentive, noticed that my annual inspection was overdue and asked if I wanted them to do it while there for a service app The service was great, very attentive, noticed that my annual inspection was overdue and asked if I wanted them to do it while there for a service appointment. More

Best car buying experience Leigh Ann is amazing. She made car buying simple and easy! She heard what I was saying and delivered in an amazing way! So thankful for a great person Leigh Ann is amazing. She made car buying simple and easy! She heard what I was saying and delivered in an amazing way! So thankful for a great person and place! More

Personnel touch The service agent was very responsive. He addressed my need in a timely order. Great job!!! They knew my sons who also deal here. Great job The service agent was very responsive. He addressed my need in a timely order. Great job!!! They knew my sons who also deal here. Great job. More

Jarod was very easy to deal with. Jarod was very informational and easy to deal with. He did not pressure us to by anything, as we did not plan to buy anything and we told him that up Jarod was very informational and easy to deal with. He did not pressure us to by anything, as we did not plan to buy anything and we told him that up front, as we expected to buy in another 3 - 4 months. But when we compared and the fact that Kia was offering $2000- $3000 back on the Sportage we decided now was the time. More