South Hills Kia

Pleasant buying experience I had leased a vehicle with Phil when he was at Baierl Kia, when I found out he moved to South Hills Kia, I still made the hour drive over to do busin I had leased a vehicle with Phil when he was at Baierl Kia, when I found out he moved to South Hills Kia, I still made the hour drive over to do business with him when my lease expired. It was a flawless process giving back my leased vehicle (even though not leased from that dealership), they still took it, unlike a previous reviewer had written. I had my eyes on a certified pre owned Kia SUV, so we took it for a test drive and Phil explained all of the features of it thoroughly. We also discussed other options (leasing another vehicle vs buying), just so I knew everything that I could do. When I made my final decision to buy the pre owned SUV, we talked out a fair price, and the whole process went smooth from there. Phil, also has your back AFTER the sale, if you have a problem or a question he will still assist you even after you are done doing business with him. More

Caring service personnel Understanding service personnel Manny listened to my problem and properly explained it and it was resolved in one visit. When I went to pick up the Sp Understanding service personnel Manny listened to my problem and properly explained it and it was resolved in one visit. When I went to pick up the Sportage the recall was repaired and my port problem was resolved also. More

Pleasant and Easy Experience Phil was very courteous and easy to talk to. He made sure that the deal was as simple and painless as possible. The store itself is clean and well k Phil was very courteous and easy to talk to. He made sure that the deal was as simple and painless as possible. The store itself is clean and well kept with a very professional atmosphere. I would absolutely recommend this store and would recommend Phil to anyone looking for a positive experience. More

Enjoyable car buying experience I just finished looking at an Acura MDX and saw the South Hills Kia dealership across the street. I decided to go over just to see what they had and I just finished looking at an Acura MDX and saw the South Hills Kia dealership across the street. I decided to go over just to see what they had and Phil Oermann met me at the door. After a brief discussion he took me to see a Sorrento. We took it for test drive and I really liked it. I had been looking at many different midsize SUVs and this was the first one that I actually enjoyed driving. After the test drive I informed Phil that I was going to look at another SUV at another dealership and maybe come back in a couple days to have my wife drive the Sorento. Phil never tried to get me to buy right then, but instead told me that he would be available whenever I came back and wanted to buy. I went back with my wife a couple days later and she also enjoyed driving the Sorrento so then we sat down with Phil and within a short time we agreed on what I thought was good price on the Sorrento and my trade. I wasn't able to pick it up until after the weekend and when I came in to fill out the paperwork on Monday they informed me that over the weekend there was a special holiday incentive that they would try to make sure I would get. They really didn't have to do that because I wasnt aware of it but just goes to show that they are interested in customer satisfaction. I would definitely recommend South Hills Kia and will definitely go there again whenever I am in the market for another vehicle. The entire staff was always knowledgeable and friendly. If Phil didn't know the answer the question he made sure that he found someone who did. More

We were also threatened to have the police called Were treated very rudely by Patrick winter and his staff and threatened that they would call the police to have us remove from the dealership and hav Were treated very rudely by Patrick winter and his staff and threatened that they would call the police to have us remove from the dealership and have our car towed away. Will never never go back to this dealership and will never recommend them to anyone. Spoke to Larry winter today, brother of Patrick and was told that no one in his staff would ever do such a thing as threaten to call the police but oddly enough I just read another complaint regarding Patrick winter threatening to call the police. Sounds more like a pattern. More

POLICE WERE CALLED!!!!! Tried to return a KIA leased vehicle that was due for turn in and they refused it. Due to the fact that it was not bought there. They will not accept Tried to return a KIA leased vehicle that was due for turn in and they refused it. Due to the fact that it was not bought there. They will not accept any vehicle but their own. Any leased vehicle can go back to any dealership of that brand. Sales manager Patrick Winter (owners brother imagine that) boldly stated to leave the lot or he would call the police. We waited for them to arrive explained the story and was told to report them to KIA under a civil matter....... More