South Hills Kia | Page 30

Dave was very helpful as a sales rep. Very happy with dealing with him. Only slight complaint was waiting 30 min to meet with finance to finish my deal Very happy with dealing with him. Only slight complaint was waiting 30 min to meet with finance to finish my deal More

Everybody was very friendly, and our car was done in a timely manner. We will go back. timely manner. We will go back. More

The service department has always been so polite, and helpful. Inspecting, maintaining a/o fixing a problem with my Soul. Very pleased! helpful. Inspecting, maintaining a/o fixing a problem with my Soul. Very pleased! More

Oil change fine. Refused to rotate tires said didn't need to be done. Why bother to ask me if I wanted them rotated when I obviously have no say so Refused to rotate tires said didn't need to be done. Why bother to ask me if I wanted them rotated when I obviously have no say so More

It was a pleasant experience from the time I walked in to the time I signed on the bottom line. the time I signed on the bottom line. More

After inspection my car wasn't washed and there are several grease marks on my window where they put the stickers. several grease marks on my window where they put the stickers. More

Oil change and state inspection were completed on a timely basis. My car needed brakes,but the price was exorbitant. ( I had brakes replaced on another vehicle by my Ford Dealer for less than half the timely basis. My car needed brakes,but the price was exorbitant. ( I had brakes replaced on another vehicle by my Ford Dealer for less than half the price). Was told that the car needed pads and rotors. I elected to have another mechanic do the work, and he showed me what was needed. The pads did need to be replaced, but the rotors were nearly perfect. As a result, I had the brakes repaired at a savings of around $400. I already knew that the oil change was expensive, and after the quote and results of the brake job, I believe my 7 year relationship with Kia is over. I don't mind paying for great service, but I hate being taken advantage of. Also, trying to submit this survey is not good. More

"No Customer Focus" They were told multiple parts were changed by the customer but the new parts unfortunately did not repair problem. They were told this when making the appointment and dropping vehicle changed by the customer but the new parts unfortunately did not repair problem. They were told this when making the appointment and dropping vehicle off for service. Service Center wanted to remove and replace and install almost a thousand dollars of parts as starting point in determining to find the actual problem (cylinder misfire, which was told to them by the customer). I feel they did not listen to the customer or have the right service technician working on vehicle. I'm very disappointed in South Hills Kia. More

Very accommodating and knowledgeable in process of buying a car, and features on cars. Very pleasant experience. a car, and features on cars. Very pleasant experience. More

I have had nothing but good experiences since I got my car. I’ve also gotten Kayla for each of my services and I will continue to go to her! car. I’ve also gotten Kayla for each of my services and I will continue to go to her! More