South Hills Kia

Kayla always takes care of me and keeps me updated about what is going on with my car. what is going on with my car. More

Financial review and explanation of charges that were incorrect did not make sense. I have an MBA in Finance and it was crazy to sit and listen to the xxxxxxxx when you catch mistakes adding up to over incorrect did not make sense. I have an MBA in Finance and it was crazy to sit and listen to the xxxxxxxx when you catch mistakes adding up to over a $1,000 in additional charges that should not have been included and were not correct. Be careful More

Every aspect of the sales process was great. From walking in to walking out with a key to a new vehicle! Highly recommended! From walking in to walking out with a key to a new vehicle! Highly recommended! More

The Kia staff was knowledgable, polite, and made us feel as though we made a confident decision to purchase our new Sportage. as though we made a confident decision to purchase our new Sportage. More

Had an appointment booked for 4:30 and had to wait over an hour even with my booked appointment was very frustrating an hour even with my booked appointment was very frustrating More

Great experience! Would use South Hills Kia in the future and recommend to my friends/family Would use South Hills Kia in the future and recommend to my friends/family More

I was greeted by a very pleasant young man (I can’t remember his name). He welcomed me and promptly started processing my information. When I said I would be waiting on my vehicle he offered to have remember his name). He welcomed me and promptly started processing my information. When I said I would be waiting on my vehicle he offered to have someone drive me to get lunch. That was a very thoughtful gesture although I declined. He then took me to the waiting room and offered free coffee. In no time at all my car was finished and I was on my way. That very day my friend called complaining about the poor service she received at her dealership. I have to admit I couldn’t say enough about my experience! I’m a happy camper! More

Great experience the team was great to work with to lease a car I would recommend anyone there a car I would recommend anyone there More

This was one of the worst car leasing experiences I've ever had. First, we were given a car that had a dent in it that we did not discover until we got the car home. When we returned to the dealership to ever had. First, we were given a car that had a dent in it that we did not discover until we got the car home. When we returned to the dealership to get it fixed we were informed that they were aware of the dent and should not have sold us the vehicle. A replacement vehicle was found. We returned to the dealership to pick up the new vehicle and complete the paperwork. After returning home (the dealership is about a 20 - 25 minute drive) we were told there was an error in the paperwork and we would need to resign the paperwork. They agreed to meet us at a convenient location so we would not have to drive back to the dealership. Today, I received a call from the finance company stating that we are overdue for our car payment. We have had this vehicle less than a month and made the first payment when we leased on May 31. Our payment is not due until July 1. So, something happened to the payment we made when we leased the vehicle. I have never had this many issues buying or leasing a vehicle. We have leased Nissans for our last 3 vehicles but thought we would try Kia based on the good warranty. We think we made a mistake. A good warranty does not make up for the inconvenience and aggravation that we have experienced in the short time we have been working with Kia. Leigh-Ann was very helpful when we were deciding on a vehicle and we realize that none of this is her fault. She was the one good thing about this experience. More

Appointment was met on time with reminders not to forget. Joe Nelson greeted me and gave time as to when the car would be ready, and he was spot on. Joe Nelson greeted me and gave time as to when the car would be ready, and he was spot on. More