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South Hills Kia

Canonsburg, PA

Overview
Reviews
4.7
2,975 Reviews
Call Dealership (724) 942-3000
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3644 Washington Rd

Canonsburg, PA

15317

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Showing 2,975 reviews

April 01, 2024

The service department is always very helpful. Check in is quick and pleasant. The waiting area is clean and comfortable. Kayla made sure to keep me informed of my vehicle's progress. Thank yo More

by kanally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 03, 2024 -

South Hills Kia responded

Hi Kanally, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2024

This is the second time that I have purchased a vehicle from this dealership. They have always been excellent to work with. More

by jlb1394
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Folger
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Apr 03, 2024 -

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2024

I am always happy and have only compliments for the service department, they are always professional and courteous. More

by Hamster...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Daerr, Jim Watts
Report | Print
Apr 03, 2024 -

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2024

Very professional and timely interactions. Cost and timing were explained thoroughly. Repairs were handled well. More

by fjkovacs106
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 03, 2024 -

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2024

Absolutely terrible. Lack of info from service. Lack of empathy. Deferred problems to Kia corporate. Total unwillingness to work with client. If you have one go to anothe More

by bondoa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leigh-Anne DeFelice, Jim Watts
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Apr 01, 2024 -

South Hills Kia responded

Hi there, we would like to get some more details about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. South Hills Kia (724) 942-3000

Apr 01, 2024 -

bondoa6 responded

The resolution was “call corporate”. Service rep said a “couple of codes”. Finally when I got the Service Manager he chucked and said like 15 codes. I had to pay $800 to see if the engine was covered. Had I had the 15 codes info I would not have paid and sold the car. Service rep was useless and could not have been less helpful. Then I was told the dealership “didn’t want my car at all” and gave me well under blue book, even for a car that needed major repairs. I’ve never seen a dealership less interested in helping a customer. I will never buy another car from either of your dealerships and I have been telling everyone about the treatment I received.

March 30, 2024

Didn't change torn wiper or bald tire on saftey inspection. Even tho I paid for wear n tear with my lease. More

by Lease buyout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Cahill
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Apr 01, 2024 -

South Hills Kia responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (724) 942-3000. We look forward to hearing from you.

March 30, 2024

Taylor was very helpful when I bought my new vehicle. He was very knowledgeable and very nice. More

by hoffmantiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Mar 31, 2024 -

South Hills Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at South Hills Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

March 30, 2024

Very good service. Was helpful in decision and proving the best deal possible. Also very patient. More

by MIKEWILLIAMS727272
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Watts, Bill Winter
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Apr 01, 2024 -

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2024

Everyone was great! Joey in financing and John in sales! Easy to work with and got me in the car that I wanted! More

by nrinpitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John DiBartolomeo; Joey Jackovic
Report | Print
Apr 01, 2024 -

South Hills Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Hills Kia! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2024

The service Shawn Cahill provides us with every time we visit the location is outstanding! Thank you all for your help and excellent customer service. More

by Jesica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Cahill, Jim Watts
Report | Print
Mar 31, 2024 -

South Hills Kia responded

Hi Jesica, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at South Hills Kia!

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