South Hills Kia | Page 75

My experience was good. Service was good and fast. Dave A was my salesman. He went out of his way to help me communicate with the service department. Part of the reason Service was good and fast. Dave A was my salesman. He went out of his way to help me communicate with the service department. Part of the reason I needed service was for an oil change, which of course was expected. The other reason was because of a recall issue. This was not expected. More

Issue is not with the service center, but how it is absolutely impossible to call and actually talk to a person or schedule a service. Utilizing the online system is fine in most cases. However the onl absolutely impossible to call and actually talk to a person or schedule a service. Utilizing the online system is fine in most cases. However the online service scheduling system seems to change ever several months and is offline/unavailable frequently. The lead time for scheduling services has also become horrendous. You now have to plan ahead almost two months out if you want to make sure they can get you in. More

Jim has always been attentive no matter the reason that I drive my car into Kia. I was there recently for the anti theft installation. He informed me that after my car was hooked up the process would take a drive my car into Kia. I was there recently for the anti theft installation. He informed me that after my car was hooked up the process would take a little over an hour! Well done! More

Service was quick and very good. Staff is friendly and kept us informed of the progress. Staff is friendly and kept us informed of the progress. More

Great service at this dealership as usual. Organized, quick service where everyone is knowledgeable and helpful. Everything is a smooth process. Organized, quick service where everyone is knowledgeable and helpful. Everything is a smooth process. More

Fast and courteous. Nice sitting area, has a cup of coffee and in no time the carcwas ready. Nice sitting area, has a cup of coffee and in no time the carcwas ready. More

Joe was very friendly and honest. He said my service would take about an hour. Joe was correct. Everyone at KIA are friendly and helpful. He said my service would take about an hour. Joe was correct. Everyone at KIA are friendly and helpful. More

Repairs explained before and after service. Very friendly customer service. Always professional service at this dealership. Very friendly customer service. Always professional service at this dealership. More

Quick and Great Service. Communication was very good as the service was taking place. Great Experience Communication was very good as the service was taking place. Great Experience More

They are good and courteous except that I have to wait for more than 2 hours. for more than 2 hours. More