South Hills Kia

On time, work was performed as expected. Good communication great experience. Joe kept me up to date on progress. Good communication great experience. Joe kept me up to date on progress. More

It was a very nice experience. Everyone was great and informative. It really didn't take long at all. I would recommend them Everyone was great and informative. It really didn't take long at all. I would recommend them More

Jim and Kayla did a good job scheduling my service around my work schedule and had the work done on time. my work schedule and had the work done on time. More

Jim and the staff at South Hills Kia are great. I could never imagine going anywhere else. They truly care and it shows. I could never imagine going anywhere else. They truly care and it shows. More

My issue is not with the work itself. It was with the time it took. I got my SUV towed there on July 14th after buying it only ONE MONTH prior to purchasing it. It already needed a new mo It was with the time it took. I got my SUV towed there on July 14th after buying it only ONE MONTH prior to purchasing it. It already needed a new motor. I didn't get my vehicle back until the end of AUGUST! I was number 20 in line and they only put in 4 motors per week. I don't feel I should have had to wait all those weeks for something that should have been fixed in the first place. And now that I have my car back my tires are leaking air. Who knows how long it will take to fix that. It is a huge inconvenience to go from having a 3rd row vehicle which fits my needs to a 2 row vehicle. The work just takes way too long. More

Douglas definitely went out of his way to make our experience a good one. Great communication! experience a good one. Great communication! More

My experience was good. Service was good and fast. Dave A was my salesman. He went out of his way to help me communicate with the service department. Part of the reason Service was good and fast. Dave A was my salesman. He went out of his way to help me communicate with the service department. Part of the reason I needed service was for an oil change, which of course was expected. The other reason was because of a recall issue. This was not expected. More

Issue is not with the service center, but how it is absolutely impossible to call and actually talk to a person or schedule a service. Utilizing the online system is fine in most cases. However the onl absolutely impossible to call and actually talk to a person or schedule a service. Utilizing the online system is fine in most cases. However the online service scheduling system seems to change ever several months and is offline/unavailable frequently. The lead time for scheduling services has also become horrendous. You now have to plan ahead almost two months out if you want to make sure they can get you in. More

Jim has always been attentive no matter the reason that I drive my car into Kia. I was there recently for the anti theft installation. He informed me that after my car was hooked up the process would take a drive my car into Kia. I was there recently for the anti theft installation. He informed me that after my car was hooked up the process would take a little over an hour! Well done! More

Great service at this dealership as usual. Organized, quick service where everyone is knowledgeable and helpful. Everything is a smooth process. Organized, quick service where everyone is knowledgeable and helpful. Everything is a smooth process. More