
South Hills Kia
Canonsburg, PA
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We had a great experience. Leigh Anne answered all of our questions, resolved any concerns or uncertainties I had about the Sorento Hybrid, and then stuck with us the whole way Leigh Anne answered all of our questions, resolved any concerns or uncertainties I had about the Sorento Hybrid, and then stuck with us the whole way through the buying process as we navigated that. More
It’s truly not the dealership, but every time my vehicle needs serviced, it is a two day affair. The first day is to diagnose. Then of course the part(s) needed are never in stock. It takes another week needs serviced, it is a two day affair. The first day is to diagnose. Then of course the part(s) needed are never in stock. It takes another week+ to get a call from the parts department to let me know that my parts arrived. Then you need to schedule a second day to get your new parts installed—this, for me, is a second day of work that gets missed. It’s totally ridiculous! This is not even to mention that it takes like 3 weeks to even get a service appointment. Heck, if I was buying a car I’d be out of there with a new one that same day! Service people are great, but the service literally sucks. More