South Houston Nissan

Absolutly the best experiance ever I just wanted to write about my experience at this dealership. Before starting the search for my new Nissan Altima I had a big accident where I lo I just wanted to write about my experience at this dealership. Before starting the search for my new Nissan Altima I had a big accident where I lost my left arm. Now I know this has nothing to do with the car buying experience but it plays in effect into why I bought at this dealership. I searched online and came across a red Nissan Altima with leather seats. The price online was very attractive and I knew would be in my budget since I owned a Nissan Maxima which saved my life in the car wreck. Detectives said if it wasn’t for the crumple zones on the Maxima I would probably not be here to tell my story. I will forever be a Nissan loyal customer. I got in contact with a young lady through the online chat and asked her some questions about the car and the options. She called me back in a matter of a few minutes and we had a very pleasant conversation. She told me about the Nissan rebates and APR incentives that Nissan offered at the current time and was very understanding of my current situation with transportation being limited. We set an appointment to meet up on Saturday and take a look at the car and have my sister test drive it as I was nervous to drive it myself with not enough practice with my new life with 1 arm. I arrived at McDavid Nissan on that Saturday and asked for Jaclyn. She came out and greeted me and didn’t make me feel awkward in any way and promptly asked me to take a seat. She then had one of her team members bring up the Altima that I wanted to purchase from the online website. We went out and looked at the Altima and I could tell that was the car I wanted. I really wanted to get in the driver’s seat and drive but the salesman asked if I was comfortable driving it since Jaclyn explained the situation I was in to him. I told him I was not ready to test drive but my sister would. So she drove me around in the Car. My salesman was very interested in showing me the cars options and features since I was just sitting in the back with him and my sister was driving. He asked my sister to pull into a drive way at a local park in the area. Upon parking we got out of the car and he showed us a few things about the car on the outside. I explained how a drunk driver hit me head on in my last maxima and how it saved my life and he immediately told me about the safety features in this Altima with some extra upgraded features that my 2009 Maxima did not have. To my surprise he walked me over to the driver’s seat and asked me to have a seat. He shut the door and asked my sister to hop in the back. He got in the passanger seat and asked me to drive. I was in SHOCK! I asked him if he was sure and trusted me driving….. This would be the first time I drive since my accident. He assured me this park was nice and safe and no traffic came through there. So I put the car in drive and took off slowly. We circled the part 2-3 times and I felt very good in the car and it was very comfortable. I felt confident once more that I could still function with normality when it comes to driving. I drove the car back to the dealership since it was just around the block and with his help guiding me straight to the dealership. We agreed on the terms and the deal on payments and price all seemed fair to me and I was comfortable with the whole situation. So we went to finance and signed all the paperwork while my Altima was being washed. I was offered water and snacks. Upon finishing I went to take my car and my salesman walked me right out to the car. He then showed me the car one last time and went over some quick must know things about the car. I was still in Shock that I got a new car and felt completely ok with it. Once it was all done I asked him…..how were you ok with me driving and not going crazy thinking we were going to crash with me driving 1 handed with my legs??? He looked at me and told me his mom had diabetes and her as well lost an arm and he helped her through the transition of driving and everyday things. This instantly brought tears to my eyes and I gave him a big hug and thanked his so much. This kind of experience is once in a lifetime. A great act of kindness. All in all I want to thank you Jaclyn and Ralph for the great service and you have a lifetime customer with a BIG family ? More

Great Sales Team! I purchased a 2014 Nissan Sentra from David McDavid a few weeks ago. Calvin and Ryan were very helpful. They made sure I got exactly what I wanted fo I purchased a 2014 Nissan Sentra from David McDavid a few weeks ago. Calvin and Ryan were very helpful. They made sure I got exactly what I wanted for the price I was willing to pay and made my car buying experience pleasant. Everyone on the sales floor is extremely friendly and professional. I would definitely purchase another vehicle from David McDavid. More

Excellent Ken Patrick was very curtious, attentative, knowledgeable and caring. I had a concern because this was my second visit and the first time I visited I Ken Patrick was very curtious, attentative, knowledgeable and caring. I had a concern because this was my second visit and the first time I visited I was turned down for lack of finances and credit. I explained to the young lady that I had already been turned down she stated it would be a different experience and it was, long story short I left with a car. I had a need and you guys fulfilled it I'm so grateful and appreciate what you guys have done for me. Thank you. Especially Ken you guys are great! More

Great service ! Special thank you to Jose Estrada at David McDavid Nissan . He was the only person that really worked with me to get a great deal . Thank you for your Special thank you to Jose Estrada at David McDavid Nissan . He was the only person that really worked with me to get a great deal . Thank you for your dedication and hard work . I had a great experience working with you . I will definitely recommend my family and friends to come to you when they purchase their next vehicle , More

Return Customer I'm very pleased with the service I received. I have purchased 4 vehicles from David McDavid Nissan in the past. With this recent purchase Calvin Fils I'm very pleased with the service I received. I have purchased 4 vehicles from David McDavid Nissan in the past. With this recent purchase Calvin Fils was very professional and gave excellent service. When I purchase another vehicle it will be from this dealership. The transmission on my 2009 Altima went out I used there maintenance shop, they provided excellent service. Even providing a rental vehicle while waiting on my repairs. I will be back. More

Always a great experience I purchased my Altima two years ago. My sales rep was Waleed Alhamra. The experience was great, he is friendly and extremely helpful. I have taken I purchased my Altima two years ago. My sales rep was Waleed Alhamra. The experience was great, he is friendly and extremely helpful. I have taken my car in for oil changes and recall maintenance and have never had bad service from anyone. They are very friendly and attentive. With such great service when it came time to purchase my son a new vehicle I didn't want to go anywhere else or deal with anyone other then Waleed. We went in Monday on MLK day and test drove a few Sentras finally settling on a 2014 Sentra SR. The experience was again great and we are very happy with the new Sentra! We drove it to Dallas that same day to surprise my son and he LOVED it! More

Terrible Customer Service I was interested in a used VW on their lot that I saw on Autotrader so I stopped in. Alex, one of the salesman informed me that the car was in the sho I was interested in a used VW on their lot that I saw on Autotrader so I stopped in. Alex, one of the salesman informed me that the car was in the shop getting some maintenance and minor repairs done. He told me it would be about 1 hour or a little more until it was done and that he would call me when it was ready. I didn't hear from him so I called after a couple hours. He then told me that they were waiting on parts and that it would be about 2 hours and that he would call me. Again, I didn't hear back from him for the rest of the day. I talked to him again the next day at which point I was told the car was ready for me to come take it for a drive. When I got to the lot the car was in the middle of being washed and detailed and Alex again told me it would be an hour or so and that he would call me when it was done. That was around noon and guess what...he never called me back! I went in the next morning and Alex was not working, which I was okay with. Another guy who didn't speak very much english tried to help me but insisted that I needed to fill out a credit application to take it for a test drive even though I had already given them my license and a copy of my insurance card. That didn't make any sense, especially since I was planning to pay cash for the car. I just left at that point. They waisted a lot of my time and were frustrating to work with. I wouldn't go there again. More

Worst Experience Ever I have never been treated with such disrespect in my entire life. I would not recommend this dealership to anyone. I was told the previous evening on I have never been treated with such disrespect in my entire life. I would not recommend this dealership to anyone. I was told the previous evening on the phone that the car I wanted was available at the dealership. After driving 6o+ miles, we were informed that the car would have to be picked up elsewhere and many charges were added due to this. The salesman quote was quite a lot higher than we wanted to pay. The salesman insisted he wanted a price from me so I figured if you are going to give me a ridiculous price I will give you one back. After I said the price I would pay he got up from the table extended his hand to me with a smirk on his face and said " I will call you" and walked away. We were also promised to be given the cost of the gasoline to drive to the dealership whether we bought a car or not. That also did not happened. Again I have never been treated so rudely in my life. Horrible customer service. I can't imaging that they sell very many cars with that kind of service to potential buyers. More