South Houston Nissan

We looked at some auto's on line and entered our contact info and we were called by you internet dept. and was told we were approved and just needed to come in and pick put the car we wanted and sig contact info and we were called by you internet dept. and was told we were approved and just needed to come in and pick put the car we wanted and sign and drive. Well we came in and picked out a new Murano and then told we need to go to finance office to get approved. We werer put off by this as this was not what we were told so we walked. I then obtained some bids via CarWoo and your dealership had the best pffer so I called and asked what I needed to do to have financing done and come in and get the auto. We were approved and we came in and told the salesmen the price we were quoted on the Murano S we had asked about and he said all was OK. I asked three or four times to be sure about the CarWoo offer and he assured me all would be as I was told. They looked at our trade and made and offer on it and I agreed ad then we went to the finance dept. After signing a few pages I finally was showed the breakdown of the deal and there was two item's I was being charged for I did not want 1- Paint and upholstery protection and 2- pen striping, for about 900.00. I told them I did not want these items and was told all of the new auto's had this added and we would have to order a car to get one that did not have this added abd we would have to wait weeks for the car to come in. Then I seen the sales price was 890.00 higher than the 26,390.00 CarWoo had obtain from you dealership. When I brought this up the F&I manager said there was no way they could sell the Murano for that, By this time I had drag my wife in to your dealership two times and we walked the first time and I did not want to go thru this again so I sign. However after thinking about this it makes me made I was lied to and feel you should do what you said you would. Please call me so we can talk about this. More

Everything was great with the sales man-Tillman, the manager, I believe his name was Joel, could have done a better job by paying more attention to myself and the deal versus the basketball game that wa manager, I believe his name was Joel, could have done a better job by paying more attention to myself and the deal versus the basketball game that was on the TV. Instead of making eye contact with me while he was talking he was busy watching the TV. Needless to say I was less then impressed with his customer service. I wanted to tell him what was really on my mind at that point but I kept my mouth shut for the sake of avoiding conflict. It was late 7:30, I am a nurse, working 12 hour shifts, and didn't get off till 7 that night so I didnt leave the dealership till almost 10:30. I was exhausted. Tillman made it a pleasurable experiance. He was very nice, personable, and friendly. I am still disappointed that they did not give me more for my vehicle on trade in. It was a top of the line 2011 Ford edge sport with 41,600 miles in excellent condition and initially the manager wouldn't even give me what I owed on the car, 24 and change, when I know they were going to turn it around and sell it for at least 30,000. Needless to say before I signed I got them to bump the price up a little but was still slightly disappointed because it was worth a lot more. Despite the fact that I didn't get as good of a deal on my trade in as I wanted, I got my Nissan for about what I paid for my ford so I was overall happy. I love my new Nissan and I recommend Tillman if you want a great experiance with a purchase of a used car from David McDavid Nissan. More

From start to finish, our new vehicle purchase the other day went perfectly. I believe we received a fair price and everything was handled professionally. Oh, we still had to deal with the same old sales pi day went perfectly. I believe we received a fair price and everything was handled professionally. Oh, we still had to deal with the same old sales pitches that every dealer doles out, but if you go in prepared, you should experience the same as we did. More

They think that you a dummie. I bought a Nisan Rogue 2010 3 month ago and has a trasmission issue under warranty. No only don´t fix the problem but they pretend buy my car 3500 dollar less than the original 3 month ago and has a trasmission issue under warranty. No only don´t fix the problem but they pretend buy my car 3500 dollar less than the original price only 3 month from sell it. Not only work bad but still want to steal my money. More

This was my second time purchasing a car with Danny. He's very helpful and does his best to assist you and satisfy his customers. I will definitely return here again when I get ready to purchase a new v He's very helpful and does his best to assist you and satisfy his customers. I will definitely return here again when I get ready to purchase a new vehicle. More

I get a call and go in...I was looking for a car. They took SO long that it was dark before we finished. I should have walked away and came back. The only car in my price range (16,000) and with the fue took SO long that it was dark before we finished. I should have walked away and came back. The only car in my price range (16,000) and with the fuel efficiency I wanted was a 2012 one person owner Nissan (according to their information). They forgot to tell me the one person was enterprise rentals!!! Next, it honestly has a skunky smell. I was told to bring it in to have it cleaned. When I got there, their "guy" wasn't there. I was told the car had some warranty left...only the motor and powertrain so it appears. So, the popping and rattling going on in the front end is my responsibility! Come on, a 2012? So, I told them this was unacceptable...and they "checked" on getting me out of it. I called tonight after three full days, and he said, "oh, I forgot, let me call you back". Two hours later, I call again to hear, "yeah...uh, sorry, we aren't going to be able to help you". I guess that's that, I am the proud owner of a 2012 car with front end issues, and skunk smell, and that was an enterprise rental car. I have been buying mostly new, and some used, cars for thirty years in Houston...and NEVER have walked out with such a poor deal and had such uncaring people that lied to me about being a one owner car...yadda, yadda. I will never go back there again. This is a joke. I need to get my 2012 into the shop already, and lord knows what that will cost. I would honestly avoid them like the plague. If you do go, take your time, don't let them rush you, read every fine detail, get everything in writing!!!! They held a check of mine for 48 hours, so because of that they "couldn't give me my paperwork". When it came, it wasn't right. I asked them to mail it to me for I was leaving town for a week. When I got back after being gone nine days, it arrived the next day post marked two days earlier. They don't care...bottom line. Get you in, get you out, next!!! More

Was clearly promised deal over phone as well as e-mail. Drove 40 miles to find out it was just a bait to get me in. When I made an offer, I received the exact e-mail below: "I know we can 100% ...when Drove 40 miles to find out it was just a bait to get me in. When I made an offer, I received the exact e-mail below: "I know we can 100% ...when can you stop on in?? i will be here till9pm Cindy Garibay Internet Sales Manager David McDavid Nissan of Houston Office (713)943-4815 Direct (713) 943-4836 cgaribay@mcdavid.com" Following was my e-mail: Cynthia, So you can do $19.5k out the door with 0% for 60 months? I would like an exact number so I can come sign papers. Please confirm the price and I will drop by today. Thanks When I walked in I was directed to the fleet manager 'Waleed' who quickly said there was a miscommunication at which point I walked out. More

My experience was okay I would not call it the best. The price was really good the only problem we had was when they said they were going to detail the car they did NOT!! The car looked like they just rinse price was really good the only problem we had was when they said they were going to detail the car they did NOT!! The car looked like they just rinsed off the outside and the inside was not vacuumed or wiped down because there was white stuff on my dashboard. I would not recommend anyone else to this dealership because all they care about is selling cars instead of the customer. More