South Houston Nissan

Horrible Experience; Horrible Dealership; Avoid at All Costs Purchase a used 2018 Pathfinder in October. Online ad stated vehicle had tow package. Arrived at dealership to find no tow package. Sales Mgr refused Purchase a used 2018 Pathfinder in October. Online ad stated vehicle had tow package. Arrived at dealership to find no tow package. Sales Mgr refused to negotiate on price, but offers to install same. On day of pick up was told it would take ~2 hrs to install (ready around 11:00). Hitch was not installed until 7:00 pm. Have had ongoing electrical issues with vehicle since purchase (heated steering wheel did not work, tow mode did not work), window tinting applied at David McDavid has huge wrinkle on driver side window). Central Houston Nissan said David McDavid should correct the wrinkled window tinting. David McDavid refused. The Servuce Mgr at Central Houston called David McDavid to try and help. Even he could not persuade this shoddy Dealer to make good on their work. Last week I took my SUV to Mater Hitch in Bellaire to have new wiring harness installed on my horse trailer to match plug on car + wireless brakes added. Spent 4 hours today at Master Hitch when I should have been able to drive off immediately because David McDavid installation of th hitch was WRONG and the computer had never been re-programmed to let the car "know" the tow pkg had been installed. Called the local Nissan Dealer--Central Houston Nissan to see if they could help. Was told I would have to take car back to David McDavid since they had done the installation. Called David McDavid and the Service Dept told me they could not help me until I spoke to a Sakes Rep as they could not access the information about the hitch in stallion from their computer system. REALLY??? Placed me on hold. 10 minutes of continuous hold later I hung up. Short story-DO NOT use this dealership. Their work is subpar and an embarrassment to the car industry. The service is shoddy, incomplete, and they do NOT stand behind their work. Do yourself a favor and spend your hard earned money elsewhere. More

HORRIBLE SERVICE DEPARTMENT Took my 2018 Altima in because the car stopped communicating with my smart keys, both of them would not start my car. It left me stranded last week bu Took my 2018 Altima in because the car stopped communicating with my smart keys, both of them would not start my car. It left me stranded last week but after unhooking the battery I was able to get the car to start. Thought it might have just been a glitch but over the last week has done it 4 more times. I take it in and speak to a lady in service dept at Mcdavid Nissan and after explaining what happened she asked one of the other service advisors if it was covered under Nissans 3 year 36k warranty. He says NO, I will have to pay 200 dollars for them to reprogram my car to communicate with its Smart Keys. They did not say let us talk to Nissan or let us look at it and see what might be wrong. I think a car that leaves you stranded because something is wrong with the computer and it is still under warranty should be handled a little differently . More

Professionalisms Everything was great. Service was fast, price was better then I expected and negotiation was pretty minimum. I told them what price I wanted and they Everything was great. Service was fast, price was better then I expected and negotiation was pretty minimum. I told them what price I wanted and they give it to me. Service was overall EXCELLENT More

Great Experience We purchased a used car from the dealership. Everything was great, and the pricing was up front. Irvin did a great job, and everyone was friendly and We purchased a used car from the dealership. Everything was great, and the pricing was up front. Irvin did a great job, and everyone was friendly and helpful. More