After having spent two weeks, visited and made appointments with 7 Dealerships in the area of Miami-Dade County; I was happy I met Carlos Negron. He was very helpful and professional. He didn't ask us how much money I made, I was willing to put forth, what was my credit-score, If I had a car to trade-in (All fair questions for the Department of Finance). We found someone who oriented us in our decision making. He asked us about what type of car we were looking for, gave us the out-the door price without any hidden fees. His manager was very helpful too; he treated us well, and took his time to pay attention to our concerns about certain fees we were able to work out in the end.. Carlos was key and able to communicate our needs to his Manager; and was happy to test-drive the vehicle with us. He didn't force us, or pushed us into buying a vehicle we were not looking for. The most important for Carlos, his Manager, and the Financier was for us to be happy with our purchase. Carlos was instrumental in helping us making this investment, and making this family decision a reality. I STRONGLY recommend him. My wife and I had a great experience in this Dealership. Carlos answered all our questions about the vehicle. And, when he didn't know something very specific, he didn't sell us lies. He called the volkswagen mechanic and put him on speaker so we could hear him answering our question. Above all, GREAT EXPERIENCE, AND WE ARE HAPPY WE MET CARLOS, THE MANAGER, THE FINANCIER and this Dealership. FINALLY, We are happy with our new VOLKSWAGEN VEHICLE thanks to Carlos!