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South Point Hyundai
Austin, TX
2,390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,390 Reviews of South Point Hyundai
August 10, 2017
Bad Experience Scott Stark, Jim Raney and Jim Hayth.....I would like to express my OUTRAGE caused by one of your employees....Tommy Gregg....I'm on my 3rd vehicle wi Scott Stark, Jim Raney and Jim Hayth.....I would like to express my OUTRAGE caused by one of your employees....Tommy Gregg....I'm on my 3rd vehicle with South Point....I've NEVER had a bad experience until today....I've been bringing my vehicles in on Ladies Day for maintenance and upkeep since I got my 1st car.....before today I had NEVER been told I should make an appointment...I just knew to get to the shop early so I didn't have to spend a lot of time waiting due to the ladies day special....I arrived at South Point at 6:20 a.m. on August 10, 2017.....I've been doing this since I got my 1st car....I was met by Tommy Gregg, who seemed pleasant at first, when he asked what I needed, I said I want to get my car serviced....reply....what kind of service.......I said the ladies day special oil change...he then asked me if I had an appointment.....I said no...his response was WELL I have 8 people ahead of you (WITH APPOINTMENTS) his tone and the way he was coming across put me on the defense because he made me feel as if I had done something stupid by showing up without an appointment....at that point I let him know (very abruptly) that it didn't matter about the 8 people who had appointments at 7:00, (8 people scheduled for 7:00......really) I still needed my car serviced....I went to the desk to ask if I should have scheduled an appointment and I was no but that it could cut down on my wait time.....I was really feeling as if I had done something wrong.....no one had EVER reacted in that manner before they just let me know I would be taken of and I've NEVER waited long periods of time even though I had no appointment so I couldn't figure out way his attitude came across like it stupid for me to just show up.....another customer sitting there was commenting on the fact that the service ladies weren't there today, (just making small talk) when another employee came in with big smile and a big good morning to everyone letting us know he had brought donuts....the other customer and I commented on the service ladies not being there and the gentleman simply said they weren't there any longer......this employee was standing at the door with his hand on the handle....his back was to the door and he wasn't able to see Tommy approaching the door....I was shocked at what Tommy did.....he didn't even try to make the gentleman aware that he was coming in.....he yanked the door open which caused the other employee to stumble slightly....Tommy barged in without even saying excuse me, I'm sorry are anything else for that matter.....if I thought he would just open the door like that without at least trying to let the other person know he was about to open the door....I would have said look out someones coming in .... Tommy's overall behavior was VERY RUDE......I do not wish to have ANY dealings with him in the future....he REALLY acted like he was superior to other people.....in addition to that when my car was brought to me, I didn't realize until I had left, there were greasy hand prints on my passenger door inside my car.....NOT A GOOD EXPERIENCE TODAY..... More
by Ms.Selma67
Employees Worked With
Tommy Gregg
August 10, 2017
The South Point Hyundai Experience, Best in Its Class! On any given day, South Point Hyundai's parking lot is full to capacity with interested shoppers and cars waiting to be test driven. The dealership h On any given day, South Point Hyundai's parking lot is full to capacity with interested shoppers and cars waiting to be test driven. The dealership has employed a very sharp, professional and friendly team. If you are expecting the typical, slicked-down, hardcore salesmen, you will be disappointed. What you will find is a group of individuals, clearly proud of their products, and determined that you give serious consideration to one of the safest, and stylish line of cars, SUVs and SUV Crossovers in the market. I highly recommend that you give them a listen! More
by christella.cain
Verified CustomerEmployees Worked With
Sheldon Boyce, Adan Arredondo, Jamie Holloway, Eddie Gomez
August 09, 2017
Miles Great buying experience. Wonderful deal on our new Santa Fe. I would send anyone who's in the market for a Hyundai to purchase a car with South Point Great buying experience. Wonderful deal on our new Santa Fe. I would send anyone who's in the market for a Hyundai to purchase a car with South Point and Miles. More
by nate6
Employees Worked With
Miles
August 09, 2017
Good customer service I was very satisfied with the customer service presented at south point hyundai. As a female going by myself I was pretty overwhelmed and nervous rega I was very satisfied with the customer service presented at south point hyundai. As a female going by myself I was pretty overwhelmed and nervous regarding the car buying process. I felt my car needs were met and that the car buying process was smoother than expected. More
by jennigomez24
Employees Worked With
Ortiz
August 09, 2017
3rd Time's The Charm This was my 3rd vehicle to purchase from South Point Hyundai in the last 5 years and y'all have made a customer for life out of me! This was my 3rd vehicle to purchase from South Point Hyundai in the last 5 years and y'all have made a customer for life out of me! More
by tawni.krueger
Employees Worked With
Eric, Jamie Holloway
August 09, 2017
Customer He has a good patience with me for staying with me all day. He made sure that I received all info what I need to know. He has a good patience with me for staying with me all day. He made sure that I received all info what I need to know. More
by phillygirl1831
Employees Worked With
Miles stewart
August 09, 2017
superior dealership excellent personnel and outstanding customer service! Superior choices of make and model of cars than other dealerships. i would come back to buy a ca excellent personnel and outstanding customer service! Superior choices of make and model of cars than other dealerships. i would come back to buy a car here. More
by rptrevino
Employees Worked With
michael ortiz
August 09, 2017
Informative informative detail My experience was a very positive one. The Salesman named Marshall took a lot of time to explain the various features about the G80. What sold me o My experience was a very positive one. The Salesman named Marshall took a lot of time to explain the various features about the G80. What sold me on this car was the salesperson ability to explain why the overall value proposition of the G80 was better compared to a BMW, Audi and Lexus. More
by stephen.mason08
Employees Worked With
Marshall
August 08, 2017
Excellent Rebate There was a list of rebate offers on the vehicle I purchased and I felt extremely satisfied with the pricing, including the title, sales taxes, gap in There was a list of rebate offers on the vehicle I purchased and I felt extremely satisfied with the pricing, including the title, sales taxes, gap insurance. More
by SGM
August 08, 2017
Best experience This was one of the best experiences I have ever had purchasing a vehicle spent minimul time and gave me more then what i was expecting thank you so m This was one of the best experiences I have ever had purchasing a vehicle spent minimul time and gave me more then what i was expecting thank you so much More
by will2977
Employees Worked With
Sheldon
