
South Point Hyundai
Austin, TX
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2,392 Reviews of South Point Hyundai
Told me it would take a day and a half for an oil change, service recommendations were crazy adding up to 1k my vehicle being in good condition and only 37k miles. Waiting area looks a bit depressing tbh and service recommendations were crazy adding up to 1k my vehicle being in good condition and only 37k miles. Waiting area looks a bit depressing tbh and was not aware the oil they use was semi sinthetic More
Friendly employees that is all what we can say. We always used this dealership for our services but this time our car needed to be repaired because it was broken into. Their repair rates are just o We always used this dealership for our services but this time our car needed to be repaired because it was broken into. Their repair rates are just outrageous. Also they don't seem to care about returning customers. We spent thousands of dollars on repair. Their hour rate for labor was not fully approved by our insurance because it was above the average rate in Austin, they refused to make the smallest effort to lower it. Further, when I picked up the car I literally drove for 1/2 mile; had to return it because something was still wrong with the brakes. On top of it our car was returned dirty with glue from the tape on the broken window, glass on the back seat and broken parts on the carpets. They eventually offer to wash the car but did not bother to vacuum clean it. Shows again that they are not much about details nor customer care.. More
I brought my santa cruz in to have a hitch installed. I had a 12 o’clock appointment and i was checked in almost immediately. My rep , Kenneth, checked on me a few times in the afternoon, once telling me I had a 12 o’clock appointment and i was checked in almost immediately. My rep , Kenneth, checked on me a few times in the afternoon, once telling me that it wouldnt be much longer. Sometime after 4:00 i walked back to the service bays and found my car up on a lift with nothing done to it. I went and found Ken and told what i had found and he told me that the tech had told him that it wouldnt take very long (once they started actually doing it). Was that supposed to make me feel better? That after they had wasted my entire afternoon they were about to commit fraud against me by charging me for five or so hours of labor for something that would have been done in less than an hour? I told him to have my car up front in five minutes, no work on it, see ya. I will not be returning to south point unless you all really go out of your way to restore my trust. Good luck. More
Very professional , they worked with me to be able to afford my new truck . Arturo Liscano was very helpful. Good prices on pre owned vehicles . Definitely going back when im ready to buy another car !! afford my new truck . Arturo Liscano was very helpful. Good prices on pre owned vehicles . Definitely going back when im ready to buy another car !! More
I needed to buy a new car and expected the process to take a few weeks at minimum. Luckily, I called South Point Hyundai and set up an appointment. I worked with Charay and she was kind, knowledgeable, a take a few weeks at minimum. Luckily, I called South Point Hyundai and set up an appointment. I worked with Charay and she was kind, knowledgeable, and efficient. With her help, I ended up driving home in a new car the same night as the appointment. I couldn't have asked for a better sales consultant to work with. I have only kind words about South Point Hyundai and the employees who work there! More
Valentina was very nice, and the car is (mostly) great. The service department is useless, as far as I can tell. It takes three months to get an appointment just to change the oil. Now my back-up camera do The service department is useless, as far as I can tell. It takes three months to get an appointment just to change the oil. Now my back-up camera doesn't work, but they won't even look at it until September! The great-sounding warranty they sold me has done no good at all, and I am very sorry I bought a car from South Point Hyundai. More