South Point Hyundai

5 Star buying experience Great people, great product, great experience. I am writing to you to let you know of my latest experience at South Point Hyundai. First it was one o Great people, great product, great experience. I am writing to you to let you know of my latest experience at South Point Hyundai. First it was one of the easiest, peaceful buying experiences that I have experienced in 30 years. I think too often when things go well we don't take time to really acknowledge the people that make it so. So today I want to acknowledge them. I have been in sales for over 20 years, about 12 of those were in automotive sales. In those years I remember almost every sale was an uphill battle in winning the confidence of the buyer as well as educating the customer about the dealership, the process and just the entire ordeal. I started my buying process only a few days ago when I decided to see what my current vehicle was worth. I live in Round Rock and am new to Texas so your dealership was not in the picture yet. I traveled to a local Car Max, as I am sure many people do to have my vehicle evaluated. Once I had the value I then started speaking to several dealerships around the area. Hyundai was not even my first choice as I have had much luck with Honda in the past. Every dealership I contacted played nice on the first phone call however, not many called back right away. Some even took 2 days to recall me with details, payments and any other questions I had. From my first phone call to South Point I spoke with Sunny whom a short minute into the call told me he was one of the mangers and would be glad to help me. In my opinion his warm friendly tone was already enough to tell me I found the right place. He had a salesperson call me back with the details I needed. David Degnan called me back and was helpful, informative and genuinely interested in helping me find the right vehicle. He made me want to come to the dealership. After speaking with him, I felt I would not be pressured and even though it was close to an hour travel time and I would pass at least 2 Hyundai dealerships on the way I decided that I would come in. Lets face it car buying is not the favorite past time of many people, even for someone who has done it. When I arrived I was greeted by David and also Sunny greeted me. I know I am not stating anything unusual about being greeted. However you need to know that I felt truly welcome. That is a feet that needs to be acknowledged. After spending about an hour deciding on a vehicle the buying(leasing) process again was extremely easy. Does every car sale go without problems... no but it is how you handle the problem that makes you a little better than the average bear. After leaving the dealership and driving home my new car I thought about my experience and had a good felling about it. No buyers remorse here. When I arrived home my wife asked why did I go all the way downtown and spend all day buying a car when I had a dealership right down the block. I told her what I though was obvious, lets face it price plays an important decision hover I told her one sentence. Not only was the price great but they were the nicest people I have met. We looked over the car and of course my wife noticed some damage under the back bumper that I didn't. She pointed it out and the worry wart she is said now you have a problem because its a lease and we would be responsible for it. I texted a picture of the damage to the sales person and not even 3 seconds went by and he was calling me to reassure me that the damage would be fixed and when could I come in to handle it. I didn't even have a chance to worry about it. That type of response is something I strive for in my business and am embarrassed to say that I don't come close to the responsiveness that your guys had. I have only had the car a few days and have only showed it off to one person, but I can guarantee you that everyone I know will here about the experience I had there and I will tell them they should check you guys out. So in a nutshell I must commend you, as they say the apple doesn't fall far from the tree, and as I have worked for many car dealerships in the past the salesperson can only be what he is expected to be. Well here he was polite, pleasant to be around, helpful, funny and concerned for my purchase and deal. No matter how you train someone, if it doesn't come from the heart its just lip service. I believe it came from the heart. More

Tucson Satisfaction Loved everything about this car buying experience. They were very accommodating to me and my 20 month old who wanted to try every model. It was a quic Loved everything about this car buying experience. They were very accommodating to me and my 20 month old who wanted to try every model. It was a quick and painless process! More

Highly recommend Hyundai South Park Jay Park was the person who helped me with my new car; went with me on test drives, helped me find the car I wanted, pricing, etc. He was always profe Jay Park was the person who helped me with my new car; went with me on test drives, helped me find the car I wanted, pricing, etc. He was always professional, knowledgable, nice and courteous with a sense of humor. I would recommend him to anyone considering Hyundai. This was my first experience with Hyundai and it's been an excellent one. I love my new Sonata! I hope the service experience will be just as good. More

Nothing like the dealerships your patents told you about growing up. Shawn Hemze and the others at Hyundai were helpful, easy going, informative, always professional and also helpful and understanding when it came to ou Shawn Hemze and the others at Hyundai were helpful, easy going, informative, always professional and also helpful and understanding when it came to our sometimes wild children. Our family will chose Southpoint and seek Shawn out next time we are ready to purchase. This is our 3rd Hyundai to date. We made several trips to Southpoint Hyundai during this purchasing process and always felt welcome to look around and ask as many questions as we needed to. More

Another Santa Fe...that's 6 in a row! I have purchased 7 Hyundai automobiles in the last 8 years, all Santa Fe models except for one and that was a Tuscon. I highly recommend your autos to I have purchased 7 Hyundai automobiles in the last 8 years, all Santa Fe models except for one and that was a Tuscon. I highly recommend your autos to everyone I talk to about cars. I'm sold on them. If there was another vehicle I would go with it would be a Kia Sorrento. More

Very helpful Everyone there was very helpful and friendly. I'm enjoying my new Hyundai very much. Will differently recommend. Buying from the Internet was very eas Everyone there was very helpful and friendly. I'm enjoying my new Hyundai very much. Will differently recommend. Buying from the Internet was very easy as well More

South Point Hyundai Excellent service. Ron Scott was very helpful, accessible and communicated regularly about the purchase and after. I would recommend this dealership Excellent service. Ron Scott was very helpful, accessible and communicated regularly about the purchase and after. I would recommend this dealership if you are in the market for a Hyundai. More

Why to buy at South Point Hyundai Prompt professional service. All the staff was very courteous and my sales man help me in a very timely manner. Everything that I was told over the p Prompt professional service. All the staff was very courteous and my sales man help me in a very timely manner. Everything that I was told over the phone how it would happen happend therefore it made my buying experience very quick and prompt. More

Dealership and service review. I'm so grateful to the all the folks I met. Everyone was knowledgable and friendly. Thank you! Thank you! And thank you again! Also Thumbs up to Gilbe I'm so grateful to the all the folks I met. Everyone was knowledgable and friendly. Thank you! Thank you! And thank you again! Also Thumbs up to Gilbert and Meagan in the service department! More

An Amazing Experience! Eric Whitley and David Degnan provided a superb and worry free experience for me. I definitely recommend to anyone looking for a care to visit South P Eric Whitley and David Degnan provided a superb and worry free experience for me. I definitely recommend to anyone looking for a care to visit South Point Hyundai and see Eric or David. The customer service was top notch and they walked me through every step of the way. Thank you and I love my new car! More