South Point Hyundai
Austin, TX
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2,336 Reviews of South Point Hyundai
I was actually about to give up my search for a car. I was needing to trade in my suv for a smaller fuel efficient car. I found the perfect one at Hyundai south point. Art saw I was a little disappointe I was needing to trade in my suv for a smaller fuel efficient car. I found the perfect one at Hyundai south point. Art saw I was a little disappointed with the numbers as I was working with little to nothing. Before I walked away empty handed he said let me try one more thing and sure enough he got me a great deal. Couldn’t be happier. Thank you Art! More
I always have to jump through hoops with service. They never, ever call with updates. Every time I leave my car with them they screw something else up. The last time the scratched the xxxx out of my They never, ever call with updates. Every time I leave my car with them they screw something else up. The last time the scratched the xxxx out of my paint after spending $1800 to ceramic coat it. They had me drop the car off to fix it and do a safety belt recall and told me it would be "tomorrow or the next day". It's now 10 days later and I can't get an update from anyone. I sold have known better when there first time I went there they said they could fix the aim on my headlights because "there is no adjustment". I went home and did it myself - there is definitely vertical and horizontal adjustment. The instructions are stamped on the top of the headlight. This dealership is 100% garbage to service. I've had to school their techs on this before because they're so bad. Update: The scratched piece that they replaced is scratched worse than the original one and in that 10 days they didn't manage to do the recall. So for 10 days and the cost of a rental car they did absolutely nothing. More
We had a wonderful experience at South Point Hyundai! Charay Ridlon was fabulous and helped us find the perfect car. We are so happy with our new Tuscon, and appreciate the fantastic customer service we Charay Ridlon was fabulous and helped us find the perfect car. We are so happy with our new Tuscon, and appreciate the fantastic customer service we received. We plan to return in the future for another car! More
This place is very unprofessional and I will never go back there again. I was a loyal customer for two years but during my last visit they dropped the ball big time. The front bumper of my car was slig back there again. I was a loyal customer for two years but during my last visit they dropped the ball big time. The front bumper of my car was slightly damaged. I decided to bring my car to Hyundai dealership to have it fixed ! IT WAS A NIGHTMARE!!!! I was given a quote at the beginning and then another quote when I wanted to pay. Just to fix the same -one- problem that my car had. Why can’t you be exact In your pricing fromThe get go??? The second issue was When I was called to pick up my car. I was shocked and I realized that this place does not have a quality control check. The color of the new bumper was not matching with the rest of the car. Two different colors in one car !!! When I pointed out to that big issue they were like we have to send it to a third-party which required an additional three more days without having a car. Just think twice before dropping your car for service at this place !!! More
Very frustrating I never can get anyone to help me. I called 7 times to get a ride to pick up my car. The person who answers the service is not helpful and rude. I really don’t understand why I called 7 times to get a ride to pick up my car. The person who answers the service is not helpful and rude. I really don’t understand why More