South Point Hyundai

Pouya was great and very helpful. Also Sonny the sales manager made sure I got taken care of . manager made sure I got taken care of . More

I don't write many reviews, mostly because I just don't have time. But I wanted to make the time to review this dealership, and in particular my salesperson, Timmy Wiles. I have purchased several cars over have time. But I wanted to make the time to review this dealership, and in particular my salesperson, Timmy Wiles. I have purchased several cars over my lifetime and even sold cars when I was in my early twenties. Timmy is hands-down the best salesperson with whom I have ever interacted. This time I was looking for a particular vehicle and had contacted at least eight different dealerships. During my car search, Timmy was the only salesperson who regularly checked in with me without being intrusive or annoying. He was always very polite, considerate, friendly, informative, and engaging. Timmy offered to come in on his days off and even on Sunday when the dealership was closed just so I could look at vehicles and he could answer questions. He gave me his personal cell phone number and whenever I texted him, he got back to me immediately every time. I had lots of questions on several occasions, and he never lost patience with me. Even when I thought it was not going to work out purchasing from Timmy and told him so, he was incredibly nice and understanding. Then, when I was able to make it work, Timmy did everything he could to get me the car I wanted when I wanted it. He even got me a better deal on my trade-in and better financing than was advertised. I am only in Austin about once a week (I live three+ hours away but come in regularly for work). The car I wanted was in route to the dealership and was scheduled to arrive the day I would be in Austin. Timmy kept checking on the vehicle and kept me informed. As soon as it arrived at the dealership (thankfully the Monday it was supposed to arrive), Timmy texted to let me know and even included photos! He immediately got my vehicle prepped so it was ready to go by the time I left work and kept me fully informed about its progress. When I arrived to get my vehicle, he made sure I was taken care of with all the paperwork so that I was in and out quickly. Because I needed to get on the road to head home, he offered to finish all the detailing and the extra window tint when I was back in Austin. He is a man of his word. Even though the deal was complete and he already had credit for the sale, he stayed in touch about finishing the work. I couldn't make it back to Austin for a few weeks, but when I was ready, I was able to drop my car off at the dealership and Timmy got me a very nice brand new loaner vehicle. He had my car completely detailed and the window tint applied by the time I was done with work. The car looked fantastic! He even made sure the detailers got rid of all the dog fur which was no small feat and took quite a long time (I have two German Shepherds that shed like crazy)!!!!! I could not be happier with my car buying experience here with Timmy as the salesperson. From now on I will try to buy all my vehicles from Timmy and will recommend him to everyone I know who needs to buy a vehicle. More

Sam E was great to work with. I was looking for a specific vehicle and he had it on his lot; he sent pics and we planned a time that day. We discuss financing option via text as well. Upon arrival h specific vehicle and he had it on his lot; he sent pics and we planned a time that day. We discuss financing option via text as well. Upon arrival he sent me immediately out to test drive, and he got my car back for trade-in appraisal. Even though we had done alot up front, we still had a hard negotiation over #'s and he stuck with me and had a great attitude. It was a 4 hour process (arrival to departure)...it was a Saturday (super busy day for them). Sam got to know me personally and shared about himself, that's the name of the game in sales...he made sure I left with a hot coffee and bottled waters and even offered an early plate for dinner! FINANCE was my favorite, Sheldon was AWESOME to work with! I also got to know him personally, and we shared lots of laughs! This guy was PHENOMINAL! As for Management I worked with Mike Ortiz...no BS with this guy ;-). More

Both my salesman Art and my financing guy Carter were outstanding. They were able to get me into a pristine used vehicle at an excellent price especially in the 2021 market. Carter was able to get me an outstanding. They were able to get me into a pristine used vehicle at an excellent price especially in the 2021 market. Carter was able to get me an amazing APR on my loan. Both managed to make the process smooth, easy and fun. I would recommend this dealership to anyone looking to buy a car. More

Shawn gave my wife and I, a 1st Class Customer Experience and we truly felt as if we were important! Experience and we truly felt as if we were important! More

No pressure sales force, very helpful in explaining everything. Would recommend this place over the one in Kyle any day. everything. Would recommend this place over the one in Kyle any day. More

Very helpful with the deal no issues faced. Contact him for a deal on your new car. for a deal on your new car. More

Wonderful and prompt service! Great follow up and answered all questions I had. Highly recommend! answered all questions I had. Highly recommend! More

I would like to take this time to acknowledge Pedro who is my service advisor, I had had an appointment for October 16th to take my son 2020 hyundai elentra because there was a recall on the piston oil rin is my service advisor, I had had an appointment for October 16th to take my son 2020 hyundai elentra because there was a recall on the piston oil ring and when I arrived Pedro informed me that it was another recall as well so he did explain to me that it may take a little while to complete both recalls and I said ok, I explained to Pedro I need to try to be out by noon I had a funeral to attend and Pedro said he would see what he could do, It was even 2 hours Pedro came in and said Mrs. Budd you are ready to go, the car passed the recall inspection for the piston oil ring and the software has being updated as well for the second recall. Pedro really took care of me, one thing that I can say he sure does make sure the customers are taking care of and happy when they leave. Pedro deserves a big raise. More

Really helpful with choosing my new car! Such an easy experience, will definitely come back with all my buying needs! experience, will definitely come back with all my buying needs! More