South Point Hyundai

It was quick and easy. A pretty good waiting room too. I have been here multiple times but doesn’t seem like they overcharge for stuff. have been here multiple times but doesn’t seem like they overcharge for stuff. More

Ask for Shawn! Very attentive to my want, needs and desire with this purchase. He worked hard to close this deal and get me the rate I needed. He showered us with great southern hospitality. Took the t desire with this purchase. He worked hard to close this deal and get me the rate I needed. He showered us with great southern hospitality. Took the time to make sure I was knowledgeable about my new car & it’s features. He never pressured me throughout the process. Amazing service! You will not be disappointed. Definitely 5 stars. I’d give you ten if it were an option! Thank you Shawn!!! More

Thank you Mr Gilbert for your continued excellent customer service and for taking care of my car so I can get back on the road. customer service and for taking care of my car so I can get back on the road. More

They fixed one issue, I took my car in with 34000 miles on it and they tried to make me pay for the repair... what happened to bumper to bumper warranty??? My car is still making a noise, maybe a totally d on it and they tried to make me pay for the repair... what happened to bumper to bumper warranty??? My car is still making a noise, maybe a totally different issue. I will not go back there... More

Eric did an amazing job at explaining what all features the vehicle had and helping with comparing vehicles. If I need another vehicle in the future I’ll definitely be returning to buy from him. the vehicle had and helping with comparing vehicles. If I need another vehicle in the future I’ll definitely be returning to buy from him. More

Once I got in touch with the service department they were easy to work with and got me taken care of quickly. The estimate for the repairs was spot on. No surprises. easy to work with and got me taken care of quickly. The estimate for the repairs was spot on. No surprises. More

Even with all that was going on, Gilbert and the team took great care of me and made sure everything got handled efficiently. Thank you! took great care of me and made sure everything got handled efficiently. Thank you! More

DISHONEST! This is my first Hyundai purchase. The salesman on the floor was a nice enough guy, however, I was not made clear on our price agreement before headi This is my first Hyundai purchase. The salesman on the floor was a nice enough guy, however, I was not made clear on our price agreement before heading to finance. Our verbal agreement before heading to finance was $16800 for the car and $1800 for my trade in. The net amount after fees was supposed to be $16,661.16. This was then handwritten on a piece of paper, with a line drawn with an "X" to sign off on. Then before we started to the finance department, I was told there were some other small fees that he forgot but they would not amount to more than $100 difference. I did not get a revised quote from the sales department. I was expecting to go over that in the finance department for clarification. I waited for over an hour to speak with anyone in finance. The finance manager, Sheldon Hoffman started by telling me the cost of the vehicle was going to be $16,751.00. I told him that was more than I was expecting and didnt understand the math. Sheldon called the Sales department and asked my salesman to come down for clarification. Even Sheldon was confused about what the correct price was. However, I found the paperwork in Sheldon's stack that had the $16,661.00 amount and I assumed the $16,751.00 included the $100 difference that was mentioned earlier. The issue is that I understood the price of $16,751.00 to be the price of the vehicle BEFORE my trade in. When Sheldon made the call to the Sales Department, he DID NOT tell me the price of the car was actually $17,200. I heard him asking, "well, which is it? Which price is it?" He just showed me the bottom line on the invoice for the net amount. Never, ever, ever, was the full price of the car disclosed to me verbally or explained. He should have shown me the correct price and how the calculation had changed. In the midst of signing multiple forms, I was also absolutely hammered with the warranty sales pitch. It was very distracting and made me uncomfortable. Moreover, the entire process took almost 8 hours. I was desperate to get out of there. The next morning, I reviewed the paperwork and saw the price I was actually charged was $539.00 more that the what I agreed to with the salesperson. After the grueling finance session, I went to take the car home, only to find it was still dirty, both inside and out. They took it back to the detail department. The interior cleaning was still not acceptable. The exterior was not done at all because it was raining. I was told I could come back to get that done. I will have to do my own cleaning now as well. I am very uncomfortable with this dealership handling maintenance and repairs in the future. I simply DO NOT TRUST THEM More

Did good work and also had a recall that I didn’t know about. But it took over 3 hours. I did have a lot done. So I guess the time was okay. about. But it took over 3 hours. I did have a lot done. So I guess the time was okay. More