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South Pointe Chevrolet

Tulsa, OK

Overview
Reviews
4.6
439 Reviews
Call Dealership (918) 481-8000
View Awards

9146 S Memorial Dr

Tulsa, OK

74133

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Showing 439 reviews

November 02, 2024

No appointment, still drove in to get an oil change, was in & out in about an hour. Thank you More

by suntiger88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 04, 2024 -

South Pointe Chevrolet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 30, 2024

The dealership was extremely courteous and quicker to han promised. The waiting area was clean and well kept. More

by bubba459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- courteous
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Nov 02, 2024 -

South Pointe Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2024

The whole staff from the service porter to the service advisor are all very knowledgeable and friendly folks. I will only take my car to South Pointe Chevrolet. Great service from start to finish. More

by chuckdixon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 01, 2024 -

South Pointe Chevrolet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 28, 2024

They were ready for my appointment and is completed faster than what I was expecting. Very pleased overall! More

by wallers05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 01, 2024 -

South Pointe Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

Bad service, two weeks to do a two day job, service tec would not answer my calls or text, finally had to get with service manager to get job done, felt totally disrespected. More

by fisherministry I know
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Flagherty, Digital AirStrike
Report | Print
Oct 31, 2024 -

South Pointe Chevrolet responded

Thank you for your feedback about this experience with our service. That should not have happened and this is never the level of service that we aim to provide. I’d love to use your case as a learning opportunity so we can fix the issue in the future. Could you please contact me so I can learn more? Chris Gilmore General Manager cgilmore@group1auto.com

Oct 31, 2024 -

fisherministry I know responded

I started out with Paul he seemed like he was going to be really good to deal with and Everytime I would call he wouldn't answer his phone, I would text he wouldn't return the text, I would have to call and get in touch with another. Service tech, they would tell me Paul was off that day and they were taking care of his tickets, this happened Everytime I called I finally had the service desk get me in touch with a manager, that when I got with Cecil, they pulled off of my truck one whole day to work on someone else's transmission, and I finally had to call everyday to keep them on my vehicle, and what put the icing on the cake for me sir was this, the day I finally was able to get my truck back they had me set in the waiting room and had Paul get the paperwork together which let me to know he was getting the commission for it, I told Cecil I didn't want anymore to do with Paul, and Paul just slowly got everything around I finally had to go out there and make him speed up so I could be on my way, sir my wife and I have purchased 3 vehicles from south point and have had all our service work done there, driving clear from sand Springs just to get the oil changed, we've been very dedicated to doing business

Oct 31, 2024 -

fisherministry I know responded

I started out with Paul who seemed at first that he would be very helpful, but Everytime I called he wouldn't answer his phone or return my text messages I would get in touch with other service techs they would tell me he was off that day and they were taking care of his tickets, this went on for over a week I finally to ly had the receptionist get me a manager, who got me with Cecil, and he even pulled the mechanic off my truck for a whole day to work on someone else's transmission I told him too that I didn't want to deal with Paul any more on this issue, and when I finally got to get my truck back, he had Paul get the final paperwork together for me, and had me set in the waiting room, Paul just slowly got around getting the paperwork together, I finally had to go out there and get him to speed up, sir my wife and I have bought 3 vehicles from south point, one being a new one, we have been dedicated to having our vehicles serviced there but not sure if we are going to continue doing that thank you for listening to me.

October 24, 2024

Salesperson Mary gets a 5/5 stars, but the finance guy Matthew gets 0/5 More

by Shero42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 26, 2024 -

South Pointe Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 22, 2024

My service manager is always clear about diagnosis and timing. She is good at explaining reasons, parts, possible complications, etc. The work is always well done and in a timely manner. The staff at Sout More

by Fay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie, service manager
Report | Print
Oct 25, 2024 -

South Pointe Chevrolet responded

Hi Fay, we're happy you found our staff to be so supportive during your experience here at South Pointe Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

October 21, 2024

Everyone is at the dealership is knowledgeable and eager to help with anything answering questions it’s a great place to buy a truck More

by ginakennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 25, 2024 -

South Pointe Chevrolet responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

South Pointe has the friendliest staff and has been of great help to us in our recent service. Always a pleasure. More

by Gayle Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Love in sales and Chandler in service
Report | Print
Oct 25, 2024 -

South Pointe Chevrolet responded

Hi Gayle, we're happy you found our staff to be so supportive during your experience here at South Pointe Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2024

Had a flat. Bought tires here and they fixed it and I was also able to get oil changed at the same time plus point check. Friendly. Thanks. More

by wgriggs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both Mgr and repairman
Report | Print
Oct 22, 2024 -

South Pointe Chevrolet responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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