South Shore Chrysler Dodge Jeep Ram

****BUYER BEWARE**** About to send a letter to the attorney general Bait and switch tactics, get told a manager will reach out never happens Sales person is gone all the time, Can't transfer to ano attorney general Bait and switch tactics, get told a manager will reach out never happens Sales person is gone all the time, Can't transfer to another sales associate Complete xxxxxxxx dealership l've bought 30+ cars out of state and made deals happen no problem, not the case with this dealership Super shady dealership, took me 10 times of messaging on high end vehicles to get a response. Then I get told that since I'm out of state I would need to physically come in to sign documents. I've done this over 10 times and not once has that been an issue especially when they are the ones doing the financing I don't see what the risk is. On top of that they do another thing I've never heard of they don't take deposits only an insurance card on the vehicle you are looking at to hold it. Not to mention this is all before I have even seen any numbers for the vehicle in question. Along with all the other reviews something tells me those numbers are going to be different than what's advertised online. They are quick to take your credit app and run with it. All major red flags that you wouldn't expect at a Dodge dealership but you can't trust anyone anymore. Never have I had it be so difficult to buy a vehicle. This dealership can kick rocks More

Awesome dealership nice cars and great staff. My experience was unbelievable great. Scott was very up front about what he can do for me. I came in at 5pm and left at 11pm with my car you talking My experience was unbelievable great. Scott was very up front about what he can do for me. I came in at 5pm and left at 11pm with my car you talking about service. My time waiting was an experience it self lol Scott kept me entertained lol we talked about so many different things 😅 my mom had a great time sitting in the dealership enjoying Scott. I must say again the staff was the best part of buying my car. I felt very comfortable down to my experience with the fiancé department the Sheriff is very good and informative 👌🏽 I would recommend checking them out they have a variety of cars new and used 😊 I purchased a 2021 GLE 350 and its beautiful😍 My new home for purchasing my cars. 👍🏾💯 More

Stay away from this dealership, very deceptive practices by the Sales Mgr. an Business Mgr. They advertise one price and add in numerous charges after your ready to buy the vehicle. In some cases an additio by the Sales Mgr. an Business Mgr. They advertise one price and add in numerous charges after your ready to buy the vehicle. In some cases an additional $20,000 over advertised price. Look at their own website negatives reviews from first hand experiences. Dont believe the positive reviews from friends and family!!!! Check BBB as well. More

Worked with Andy Yew. Very attentive and responsive. This is the first time l purchased from them but have used them before for service, I’ve always had positive experie Very attentive and responsive. This is the first time l purchased from them but have used them before for service, I’ve always had positive experiences. Their prices are competitive . More

They give prices and change prices them at last minute . Not honest. Beware. Dont waste your time. prices you see online mean nothing hidden charges. Not honest. Beware. Dont waste your time. prices you see online mean nothing hidden charges. More

Stay away. Fake reviews I've purchased a lot of vehicles from various dealerships nationwide and this dealership has by far the worst customer service.Do not bo Fake reviews I've purchased a lot of vehicles from various dealerships nationwide and this dealership has by far the worst customer service.Do not bother to waste your time. You will literally waste it. They are selling a vehicle, I am in the market to buy yet somehow it is impossible to make a purchase. I inquired last week on a Wednesday and it is now Monday with no response. Good luck getting past the one and only lady who answers the phones there. She will literally hang up on you and state that you are complaining by simply asking for detailed information on a vehicle. More

Dealership is a waste of time! Like all reviews I experienced the same service. Almost 4 days for an approval. Finally see the deal on paper and almost $8,000 in fees. Dealership i Like all reviews I experienced the same service. Almost 4 days for an approval. Finally see the deal on paper and almost $8,000 in fees. Dealership is being ran like a mom and pop dealership. Stay away, far away. More

DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. PLEASE READ BEFORE PURCHASING. I normally don’t post long reviews, but what I experienced at South Shore Chrysler Jeep Dodge Ram needs to be share PLEASE READ BEFORE PURCHASING. I normally don’t post long reviews, but what I experienced at South Shore Chrysler Jeep Dodge Ram needs to be shared so others don’t go through the same nightmare. My husband and I purchased a 2024 Jeep Grand Cherokee L from this dealership on January 6–7, 2025. We test-drove a silver model, but the dealership convinced us to switch to a Gray one at the last minute, telling us the only difference was the color. We trusted them and never test-drove the Gray vehicle because the sale went until almost 1 AM and we couldn’t properly inspect it in the dark. For months, everything seemed fine—especially because the dealership gave us a clean CarFax report, and we pulled another clean CarFax ourselves. No accidents, no damage reported. We believed we bought a new, undamaged vehicle. Everything changed on August 30, 2025, when we brought the Jeep to a professional body shop for a small scrape. The technician immediately refused to touch the vehicle because he found major hidden body work that clearly existed long before we ever owned it. This included: Aftermarket hood instead of factory Missing emissions and A/C labels under the hood Tampered, old screws holding the hood components Uneven hood gaps and misalignment Repainted and blended right front fender Paint bubbles (chemical reaction from prior repaint) Signs of structural adjustment The shop literally said, “Take this back to the dealer. This was repaired before you got it.” We returned to South Shore and even one of their own employees confirmed the hood, screws, paint, and labels did NOT match factory condition after comparing our Jeep to others on the lot. And here’s the worst part: 🚨 The dealership first agreed to repair the vehicle… …then backed out after we signed their repair agreement. They claimed we “threatened” them—completely false—and refused to honor what they promised. They would not even include the fact that they themselves replaced the fog light two weeks after purchase because it was installed incorrectly. 🚨 Stellantis corporate also made promises A Stellantis representative said they would reimburse us for a rental and give us an extended warranty. Then he simply stopped responding to calls, emails, and voicemails. 🚨 The dealership is now trying to blame the mileage This makes zero sense. The mileage only proves we’ve been driving the vehicle daily and did NOT have time to perform major, secret body repairs. We have had NO accidents whatsoever. --- ❗ Bottom line: We were sold a vehicle with undisclosed prior damage, disguised as “new,” supported by a clean CarFax. The dealer then stalled, deflected, made false statements, and refused to fix the problem they acknowledged. This experience has been stressful, misleading, and completely unacceptable. If you value honesty, transparency, and safety when buying a vehicle— GO ELSEWHERE. More

Worst dealership ever. They advertise a price to get you in the door, try to add extra fees and jack the price up 21k. Don’t waste your time, these guys are just dishonest They advertise a price to get you in the door, try to add extra fees and jack the price up 21k. Don’t waste your time, these guys are just dishonest crooks. Stay far away from this dealership, they should be ashamed of themselves. I really hope people don’t actually fall for their games, they like sitting on inventory for 4+ months and not selling and making some money. Quite ridiculous not sure how they’ve managed to stay in business but with the recent reviews looks like they won’t be for much longer, maybe it has to do with the lawsuit against the owner. Can’t show a profit More

I was promised for three days straight that they could get me into a new car with no money down. Every time I came in or spoke with them, they reassured me that the deal would happen - but instead, all th get me into a new car with no money down. Every time I came in or spoke with them, they reassured me that the deal would happen - but instead, all they did was keep running my credit over and over again and feeding me empty promises. Nothing ever got done. It's extremely disappointing to be misled like that and have my credit impacted for no reason. If you value your time and your credit score, be careful before trusting their word. More