
South Shore Kia
Copiague, NY
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Easy, Comfortable I can’t recommend Jesse enough. He was very easy to talk to and made sure I was comfortable throughout the entire decision making & buying process. He I can’t recommend Jesse enough. He was very easy to talk to and made sure I was comfortable throughout the entire decision making & buying process. He made sure I was satisfied with the car I was purchasing, at a price I could afford, while always making sure he was putting me first. More
Great Experience Definitely had a great experience. I bought a used car at South shore. Jay Sarasty was very pleasant and helpful and reassuring. He always made me fee Definitely had a great experience. I bought a used car at South shore. Jay Sarasty was very pleasant and helpful and reassuring. He always made me feel all will be good. Mike also helped me get my financing that was in my budget. More
Great experience Right when we walked in no one greeted us until we walked a bit further and met bill. Bill was extremely helpful and made my experience a great one! H Right when we walked in no one greeted us until we walked a bit further and met bill. Bill was extremely helpful and made my experience a great one! He greeted us with a smile and was very kind. He took us for a test drive, and was very friendly. He didn’t pressure us at all. I am reccomending this place only because of his great service. I live 30 minutes away, but he made the drives worth it. Make sure to ask for him when you come to South Shore Kia! THANK YOU BILL 😁you were great More
Problem solved My ratings are really with Latoya she had been so so helpful if it wasn’t for her help don’t think my problem would have been solved. My problem was My ratings are really with Latoya she had been so so helpful if it wasn’t for her help don’t think my problem would have been solved. My problem was with registration and insurance just a mistake with wrong date being put into system very stressful but she kept calling me to assure me it will be cleared up Thsnk you Latoya More
Still unhappy I was told I would be contacted when touch up paint came in honestly think they just forgot I reviewed one call to bring cars in to be cleaned said we I was told I would be contacted when touch up paint came in honestly think they just forgot I reviewed one call to bring cars in to be cleaned said we would wait for touch up paint I was told ok still no call I called today left message I was told I would get call back still waiting More
Fantastic Overall Experience - Jason B I shopped around at other dealerships for a vehicle before coming to South Shore Kia but no salesman gave me the customer service that Billy did. He w I shopped around at other dealerships for a vehicle before coming to South Shore Kia but no salesman gave me the customer service that Billy did. He was extremely knowledgeable of the different vehicles and courteous to my mother and I. Billy was always honest and straight forward. Working with Billy is what kept me from going to any other dealership! I was never put into a high pressure situation and everything was explained to me thoroughly by all staff. I would highly recommend using South Shore Kia if you're looking for an easy buying experience through a very friendly and helpful staff. Thank you Billy and South Shore Kia! More
purchased a used car and brought it in for service awesome ! purchased the used car very nice dealership ! brought it in for its service good timely manner and washed vehicle thats what i call 1st class ser purchased the used car very nice dealership ! brought it in for its service good timely manner and washed vehicle thats what i call 1st class service thankyou all salesman who sold me the car and your awesome service department More
Second Car! My mom was driving an old Toyota and it died. I took her to South Shore Kia and assured her she will be getting the best service and have a great exp My mom was driving an old Toyota and it died. I took her to South Shore Kia and assured her she will be getting the best service and have a great experience. . I know this because I walked in a month ago to buy myself a car, and I was so happy with everything. Nicky G, the manager gave me his cellphone number last month when I was buying my car and said If I need anything at all.. call him. I called him yesterday, told him the situation and he said come in, I can help you find the best deal. Jesse and Nicky G helped me last month with my car, so we went back to them this time. Jesse showed us cars, worked with our budget and was so honest. Nicky G, worked out the numbers and made she we were getting a great deal. The service here is phenomenal and I recommend this dealership to everyone. More
Horrible customer service This place has had my car for almost 12 hours on 2 separate days and my window still has not been fixed! The first time I brought it in, they couldn’t This place has had my car for almost 12 hours on 2 separate days and my window still has not been fixed! The first time I brought it in, they couldn’t tell me whether the problem was under warranty for hours, the tech couldn’t figure out if the part needed to be repaired or replaced and they never called me to update me about anything. Finally after 6 hours, they told me they needed to order the part and would call me when it was in. No one called me for almost 3 weeks. I had to call them to see if the part came in. Then on my next appointment, I brought my car in at 10am. When I didn’t hear from them at all during the day I called at 3:15 and was informed that they needed to order another part so the car still couldn’t be fixed! So now I need to set up another appointment and be inconvenienced for a third day!! This is completely unacceptable and horrible customer service. DO NOT BRING YOUR CAR HERE! More
Outstanding Service From the second I walked into South Shore Kia, I knew it was going to be a great experience. I was welcomed by Jesse (car salesmen) with a smile. I From the second I walked into South Shore Kia, I knew it was going to be a great experience. I was welcomed by Jesse (car salesmen) with a smile. I said I got myself into a mess, went to a terrible car dealership and needed help getting out. Jesse sat me down, listened, and took notes. He showed me and let me drive test drive 3 different cars to see which one I liked the best. He answered questions, was so polite, and was not pushy at all. Jesse went to his manager, Nicky G, and asked what he thought the best option was. Nicky came to talk to me personally, apologized for my bad experience, and he assured me this one would be better, and he followed through. I told Nicky what I was willing to spend and if he couldn't do it, he told me flat out. He was not one of those salesman who was trying to Nickel and Dime me. He was honest. He went above and beyond, and found every rebate to try to help me get into the car that I loved. The car was definitely out of my price range, but he made it happen. He wasn't trying to rip me off, he was trying to make me happy. This service is outstanding. Once Nicky and Jesse were able to get me to where I needed to be, it was so easy. Mike, the finance manager sat me down and explained everything to me, answered all my questions and reassured me that if I have any problems, he will be there to help. Lastly, as I was leaving, I met David, the GM. Although I didn't have much interaction with him, I want to commend him on his staff. Everybody was so attentive, polite, and all the salespeople were always smiling. This is what a car dealership should be like. I would recommend this car dealership to everybody. As a female, car shopping alone, its very easy to get ripped off. That happened the first time around, but when a dealership is staffed with honest people, it won't happen to you. Thanks for all your help! More