South Shore Nissan

Do not buy a car from here They charged me $27,213.06 for a Nissan Sentra. The window sticker price was $17,304.09. I put down $5.800. They said they would pay my first 5 paymen They charged me $27,213.06 for a Nissan Sentra. The window sticker price was $17,304.09. I put down $5.800. They said they would pay my first 5 payments and then I would have to pay $275 a month. When time came for me to make my first payment it was $646 a month, more than double that I was told. If you don't want this to happen to you, don't buy a car from Massapequa Nissan. If you do decide to buy a car from here make very sure you do not buy one from Steven Cangilosi. I now have to pay for a lawyer and am suing them for $10,000. More

SHOCKED, DISAPPOINTED AND WILL BE FILING A REPORT Upon purchasing my car at this location , part of the deal offered to me at time of purchase was a remote start for my vehicle, Nissan Rogue 2014. Thi Upon purchasing my car at this location , part of the deal offered to me at time of purchase was a remote start for my vehicle, Nissan Rogue 2014. This deal was done in the presence of Laura Nathan and Kevin Maciel whom the final deal was made with. I was put in contact with Shazim, the person who would be installing this remote start for me. When he called to arrange visit with me to install it, he informed me that I would be losing one of the two keys given to me and that I may want to look into getting an extra key for emergency. So I proceeded to call the dealership and even visited to see if an extra key can be given because I needed this done before winter. I visited this location and was put in contact with manager " Mel Mamoud who really could not help me at the time because the paperwork was in the office according to him and the office was closed . ( made no sense to me as everything should be in the computer). I proceeded to call him in the following days and not only was he rude but he told me that there was no remote start in my paper work . I said to him , how is this possible, ask Laura, she was sitting right there making the deal. She even mentioned to me in earlier visit that she would do all she can to ensure that I got the extra key. I asked Mel to speak with someone else that could help me and he said "He was it". There was no one else that can assist me and that Kevin no longer works there. I've been calling for Kevin for three weeks now and and no one has told me that he no longer worked there, they just kept sending me to Laura's and his voice mail. No one is returning my calls. I am utterly disgusted with the service I have received from this dealership and to think my husband was actually thinking of purchasing another vehicle from them. No way after this experience . How do you destroy a customer relationship over a remote start, ask Massapequa Nissan. Very dishonest and dishonorable of them to do that. More

Dont waste your time!!!!!!!!! Manager Louie likes to play games. I spent 4 hours and was told I was getting one deal and after insurance was processed, car was prepped and plates Manager Louie likes to play games. I spent 4 hours and was told I was getting one deal and after insurance was processed, car was prepped and plates were put on new car the finance manager wanted to charge us $1700.00 more than was originally agreed upon. I was clear with what I was expecting to pay and was told that everything would be correct when paperwork was processed. What a joke! I have better things to do than to spend my evening away from my family !!! So dont waste your time at Massapequa Nissan, unless you like to play games and have nothing better to do with your time!!!! Salesman Micah was a pleasure, however let this be a lesson to him. He needs to make sure that him and the manager are on the same page and have a clear understanding of what the customer is expecting! I will definitely not being doing any business with Massapequa Nissan!!!! More

Massapequa Nissan - Service Center gets the job done Service rep, Fred, & master mechanic, Andrew, were awesome! Kudos to all who made my experience at Massapequa Nissan - Service Center one that I can a Service rep, Fred, & master mechanic, Andrew, were awesome! Kudos to all who made my experience at Massapequa Nissan - Service Center one that I can and will recommend to my family, friends and neighbors. You should be very proud of your team - from the drive-up crew to the check-out cashiers. It’s rare that a car dealership would make me feel like a valued customer, rather than just another work-order More

Great service I went to Massapequa nissan to get my maxima serviced, Martha was absolutely great! I had many concerns with my vehicle, she was very helpful answerin I went to Massapequa nissan to get my maxima serviced, Martha was absolutely great! I had many concerns with my vehicle, she was very helpful answering all my questions. Will definitely go back to service my vehicle there More

great place! I had been to a few other dealerships and felt like the salesmen were desperate to make a sale - not at Massapequa Nissan. Here, I felt like they list I had been to a few other dealerships and felt like the salesmen were desperate to make a sale - not at Massapequa Nissan. Here, I felt like they listened to me and did their best to find what I was looking for without going too far out of my price range. Though I am paying more than I initially wanted to, I got more car for my buck. I am very happy with my Maxima and the great service provided by Massapequa Nissan! More

Waste of time! I had the WORST experience here! I came here to buy a Nissan Altima and was interested in 2 cars. One car was unavailable at the moment and I was aske I had the WORST experience here! I came here to buy a Nissan Altima and was interested in 2 cars. One car was unavailable at the moment and I was asked to leave money down so the car can be brought to this dealership. I left $100 down so they can bring the car there. The other car I was interested just came into the dealership. There was no price quoted yet, and the salesperson (Chris) made up a price. We came back a few days later and Chris was off from work so a new salesperson helped us (Raymond). Raymond and I were discussing a deal for this car, he told us he could knock the price down to $1000 off the total price. I asked for $1500 off and he said he can meet us half way at $1250. I agreed to that and asked to talk to the manager about getting an extended warranty on the car. We all sat at the desk and the manager said he couldn't go lower than the asking price. I said that Raymond made a deal with me to take $1250 off the asking price and Raymond yelled "I did not say that!" Raymond lied in front of my family about this deal and I asked for my money back and walked out! The sales people are extremely rude and liars! Do not come here and waste your time! More