South Shore Nissan

Horrible experience I had a horrible experience all around with this dealership. I will never go their again!!!! They took me for a test drive in a full loaded car, lov I had a horrible experience all around with this dealership. I will never go their again!!!! They took me for a test drive in a full loaded car, loved it. They did the paperwork & took my credit card.. When I got in the car to take it home, (5 hours later) it was a TOTALLY DIFFERENT SCALED DOWN MODEL. I spoke to three different managers. One was nastier than the other. They said there was nothing they could do because the paperwork already went through (REALLY???) . Called Nissan USA and they were no help at all either. I have been a Nissan owner for over 30 years. After this experience, I will be moving on.... More

Pompous store manager- Horrible experience I walked in to this dealership looking to purchase a brand new Xterra. I was excited committed and willing. I immediately turned to my left to meet so I walked in to this dealership looking to purchase a brand new Xterra. I was excited committed and willing. I immediately turned to my left to meet someone sitting at a desk. He asked me if he could help me and I said yes I am looking for an Xterra. He said okay why an Xterra as if it was a bad thing. After being put on the spot I immediately felt uncomfortable. Next he asked me what kind of Xterra as if I knew all the different models. I said I wanted a black sport he laughed and said “ they have a sport model? I didn’t even know that” after laughing and sharing the joke with his co workers he said okay go sit over there and someone will help you. I was embarrassed and immediately regretted walking in. Then after finally meeting with Michael he told me the Xterras are in the back go look at them I have to do something. Again I could not believe this was the experience I was having. So trying to stay committed I went and looked by myself and realized this is not what car buying should be like. I left there so disappointed and don’t think I will ever go back. It is a shame because I really wanted one. More

UNHAPPY Very unhappy with this dealer. I wish I would've known before I purchased a car there what kind of service they do. Even though I'm the one spending m Very unhappy with this dealer. I wish I would've known before I purchased a car there what kind of service they do. Even though I'm the one spending money they feel like they're doing me a favor. Don't buy a car from them, do not take your car there for service, and I regret purchasing my car from them. More

2012 Altima only had it two weeks!! I took my car to the service dept a week ago and I only have the car two weeks. At that time they were very nice and I was have a sluggish feeling wh I took my car to the service dept a week ago and I only have the car two weeks. At that time they were very nice and I was have a sluggish feeling when I stepped on the brake to slow down and hesitation when I sped up. So I thought it was my brakes. They checked my brakes and said they checked the car and all was fine. But this week again in stop and go traffic I am feeling the same thing. I have a trip planned to take my 10 yr old son up To Boston for a vacation I have to have a reliable vehicle. Well to make a long story short I called the service station today and spoke to the first girl who answered to set up a service again!! to come in!!. She transferred me to Fred who said that he was the one who helped me the week before. I am a women and car Service men seem to be very condesending to women when they are alone. He proceeded to tell me that the car was there the week before everything was checked and it's fine. I said hey I drive in stop and go traffic back and forth 18miles each way a day I think I can tell if something isn't right. My back went up immediately he was sooooo rude. I am going there tmrw for them to have a service tech ride with me so I can explain what I am feeling in the car. See right now it's under the first 30 days warranty where they have to fix it for FREE and that seems to be the issue. I can just see if I brought it back on day 31 they would find something and I would have to pay!!! That is a disgrace they better redeem themselves this weekend or they will have an issue with me!! More

no longer a nissan owner While I have leased Nissan's for the past 15, the dealership has gone down the tubes. Although I love the look of the new Altima, I refuse to deal wit While I have leased Nissan's for the past 15, the dealership has gone down the tubes. Although I love the look of the new Altima, I refuse to deal with them. My least was up and luckily I found an amazing Hyundai dealer in Hicksville. I am now a loyal customer to them More