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South Shore Nissan

Amityville, NY

4.3
730 Reviews
Welcome to The All New South Shore Nissan, your dedicated source for all things Nissan in the tri-state area. We are under New Ownership and New Management. We proudly serve customers with a robust inventory of new, used, and certified pre-owned Nissan vehicles. We also offer excellent customer service and seamless car-buying experiences. We’re dedicated to helping you at every step of the way on your journey. Whether you’re new to the brand or are looking to continue your long-standing relationship with quality Nissan vehicles, you are in good hands. See how we can make your next drive around Amityville, New York, even more exciting by reading on!
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200 Sunrise Highway

Amityville, NY

11701

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Showing 730 reviews

February 27, 2013

They refunded my old warranty then applied money towards wrong warranty and then only gave me half the money back from wrong warranty. Do not purchase at this dealership they will rip you off. More

by debbie234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Maciel
Jan 16, 2014 -

South Shore Nissan responded

My name is Wendy; I am the Customer Relations Manager as well as the General Manager, Mr. Coppola’s assistant. I thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. I would like to apologize for not getting back to you sooner. We are working on improving our relationship with our customers and welcome any feedback. This will help us narrow down the problem and work on finding a solution. Please email me at wrivera@atlanticautogroup.net with any feedback, comments that you may have.

Jan 16, 2014 -

debbie234 responded

Dear Wendy, This has now been resolved after 12 months and two refunds later. The second refund I had to go to Nissan Direct and they were awesome. If you want all the emails I can forward to you. Email me at blondee1@optonline.net and I will chronicle all the steps I did along the way. I was told I would be getting a Nissan warranty and they gave me a no name brand one took months to get a refund of only a percentage then I had to fight to get some more back but didn't get all of it back. Kevin used another customers bonus check to give me some of the money back. It was a terrible experience of back and forth.

Jan 16, 2014 -

South Shore Nissan responded

I apologize for the back and forth. However, I’m happy that everything was rectified.

February 21, 2013

i just bought a car from massapequa nissan the people were very friendly and they had a very big selection laura was the dealer that worked with me and she was excellent she was very nice and went over e More

by kimmie121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
laura, Laura Nathan
February 20, 2013

This is the fourth car I have leased with this dealership and Mike Sealy. He is an excellent sales person who knows his product inside out. He is kind and considerate and will "go the mile" for his custome More

by mariacperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE SEALY, Michael Sealys
February 17, 2013

After spending an entire day at garden city Nissan.. I was told a certain price and they tried to get me with all these fees. They told me my payments were $300 which is what I wanted but failed to tell m More

by Bella42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Kevin
February 15, 2013

The most horrible dealership and biggest liars. I bought my car here and they are suppose to give 3 full services free for the first year and they are now saying tire rotation is not included. They always w More

by AvnitKaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jan 16, 2014 -

South Shore Nissan responded

My name is Wendy; I am the Customer Relations Manager as well as the General Manager, Mr. Coppola’s assistant. I thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. I would like to apologize for not getting back to you sooner. We are working on improving our relationship with our customers and welcome any feedback. This will help us narrow down the problem and work on finding a solution. Please email me at wrivera@atlanticautogroup.net with any feedback, comments that you may have.

February 11, 2013

I had a dispute after the fact and all employees leading up to General Manager Jim Castle treated me like an animal. Despicable behavior that I have reported to Nissan America. More

by greerjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JIm Castle, Ramon Calderon & Dominic
Jan 16, 2014 -

South Shore Nissan responded

My name is Wendy; I am the Customer Relations Manager as well as the General Manager, Mr. Coppola’s assistant. I thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. I would like to apologize for not getting back to you sooner. We are working on improving our relationship with our customers and welcome any feedback. This will help us narrow down the problem and work on finding a solution. Please email me at wrivera@atlanticautogroup.net with any feedback, comments that you may have.

February 07, 2013

Was lied to about the amount of money i would be given for my trade in, Then was lied to again about how much i was getting for my trade in. To lower my payments they made my 5 year loan a 6 year and incr More

by cozer26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gran
Jan 16, 2014 -

South Shore Nissan responded

My name is Wendy; I am the Customer Relations Manager as well as the General Manager, Mr. Coppola’s assistant. I thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. I would like to apologize for not getting back to you sooner. We are working on improving our relationship with our customers and welcome any feedback. This will help us narrow down the problem and work on finding a solution. Please email me at wrivera@atlanticautogroup.net with any feedback, comments that you may have.

January 31, 2013

Do not use this dealership. They will lie right to your face and rip you off. I was lied to about fees and damage charges on my previous lease. More

by Tonydeloge
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris (salesman) & Vinny (finance)
Jan 16, 2014 -

South Shore Nissan responded

My name is Wendy; I am the Customer Relations Manager as well as the General Manager, Mr. Coppola’s assistant. I thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. I would like to apologize for not getting back to you sooner. We are working on improving our relationship with our customers and welcome any feedback. This will help us narrow down the problem and work on finding a solution. Please email me at wrivera@atlanticautogroup.net with any feedback, comments that you may have.

January 21, 2013

I was given false information about financing and rebates over the phone before arriving. The salesperson could not give us a price for the car. He tried to work out a monthly payment rather than an overall More

by KELLYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
chris shorter i think
Jan 16, 2014 -

South Shore Nissan responded

My name is Wendy; I am the Customer Relations Manager as well as the General Manager, Mr. Coppola’s assistant. I thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. I would like to apologize for not getting back to you sooner. We are working on improving our relationship with our customers and welcome any feedback. This will help us narrow down the problem and work on finding a solution. Please email me at wrivera@atlanticautogroup.net with any feedback, comments that you may have.

January 16, 2013

When I came to this web site, I was sad to see some of the reviews. I had a very pleasant experience with Massapequa Nissan and I wanted to share that expericene. I was leasing a 2010 Nissan Rogue an More

by olle7691
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakou Ide, Krista Rodgers, Vincent Costa