South Strand Chrysler Dodge Jeep Ram
Pawleys Island, SC
Filter Reviews by Keyword
By Type
Showing 75 reviews
When purchasing the vehicle, they did not disclose that there is an open recall that has no fix since late 2024. The reason this vehicle was purchased was for the towing capability which the recall dire there is an open recall that has no fix since late 2024. The reason this vehicle was purchased was for the towing capability which the recall directly effects that. I have driven 450 miles since purchase and the engine light has come on with o2 sensor issues and an overdrive pressure switch rationally fault which directly effects the transmission. After a week of trying to get ahold of someone at the dealership, and being bounced around, i am still waiting to speak to a person. Overall, Misleading information and apparently very little customer service. More
If anything feels off during your purchase experience- walk away. I bought a used car "as is", Which I accepted. Within three gas tanks, the engine light came on. I later learned there had been a prior se walk away. I bought a used car "as is", Which I accepted. Within three gas tanks, the engine light came on. I later learned there had been a prior sensor issue before my purchase, It was reset, driven minimally afterwards and was not disclosed and considered not a problem. It was a problem A $2000 fix problem. I had brought the car back shortly after purchase in good faith, Hoping they would work with me given how quickly the issue appeared. They didn't. Instead they charged me over $200 for a redundant diagnostic test that had already been performed. I owned a business for 30 years And I learned very early to put the customer before the buck, but I was treated only as a transaction. so beware! More
So far I’ve had two jeeps serviced here and a recall repaired. The service has been excellent. They keep in touch by text and or email. They are very fast and let you know what’s going. Highly recommend repaired. The service has been excellent. They keep in touch by text and or email. They are very fast and let you know what’s going. Highly recommend. More
I had an excellent buying experience with this dealership from start to finish. Everything went smoothly and stress-free. Huge thanks to my salesperson, Mason, for being so easy to work with and making the w from start to finish. Everything went smoothly and stress-free. Huge thanks to my salesperson, Mason, for being so easy to work with and making the whole process truly enjoyable. Absolutely loving my new 2025 Jeep Grand Cherokee! More
The salesperson, Kane, was very helpful and accommodating to my needs and now I can happily say I am driving a brand new gladiator at a price I can afford! to my needs and now I can happily say I am driving a brand new gladiator at a price I can afford! More
I never thought I'd be saying this, but when I found a chip in the windshield after I got the car home and reported it immediately they didn't do anything about it. This was the 3rd car I bought form this chip in the windshield after I got the car home and reported it immediately they didn't do anything about it. This was the 3rd car I bought form this dealer. I certainly didn't expect this. Certainly, the last time I buy from them. More
From start to finish, the process was smooth and transparent. Mason, my sales expert, went above and beyond and made everything easy. I love my new Jeep and truly appreciated the great experience! transparent. Mason, my sales expert, went above and beyond and made everything easy. I love my new Jeep and truly appreciated the great experience! More
Our service advisor did a great job communicating with me, every time we take our truck to South Strand they are very nice and keep us informed on what they are doing and what may need to be done on the v me, every time we take our truck to South Strand they are very nice and keep us informed on what they are doing and what may need to be done on the vehicle. More
I have had my 2025 Ram 1500 serviced at South Strand and always found them to provide friendly and professional service. This is the third vehicle I have purchased at the dealership. Highly recommended. always found them to provide friendly and professional service. This is the third vehicle I have purchased at the dealership. Highly recommended. More

