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South Strand Chrysler Dodge Jeep Ram

Pawleys Island, SC

4.1
75 Reviews

8983 Ocean Hwy

Pawleys Island, SC

29585

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Showing 75 reviews

April 28, 2026

When purchasing the vehicle, they did not disclose that there is an open recall that has no fix since late 2024. The reason this vehicle was purchased was for the towing capability which the recall dire More

by Bret Herspold
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sean, Angela Turbeville
April 15, 2026

If anything feels off during your purchase experience- walk away. I bought a used car "as is", Which I accepted. Within three gas tanks, the engine light came on. I later learned there had been a prior se More

by doc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Turbeville
Apr 28, 2026 -

South Strand Chrysler Dodge Jeep Ram responded

We’re sorry to hear about your experience and appreciate you taking the time to share it. We understand how frustrating it must be to face an unexpected repair so soon after your purchase, especially when you placed your trust in us. While “as-is” vehicles can carry inherent risks, we agree that transparency and fair treatment are essential. Your concerns about the prior sensor issue and the diagnostic charge are not being taken lightly, and this is not the experience we want for our customers. We would truly appreciate the opportunity to review your situation in more detail and see if there’s a way to make this right. Please reach out to our General Manager directly at your convenience, or provide your contact information so we can connect with you promptly. Thank you again for your feedback—it helps us improve and better serve our customers moving forward.

April 10, 2026

So far I’ve had two jeeps serviced here and a recall repaired. The service has been excellent. They keep in touch by text and or email. They are very fast and let you know what’s going. Highly recommend More

by genejonesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braxton and Ronnie in service
Apr 28, 2026 -

South Strand Chrysler Dodge Jeep Ram responded

Thank you for your continued trust in our service team here at South Strand Chrysler Dodge Jeep Ram! We’re glad to hear your Jeep services and recall repair have all gone smoothly and that our communication has kept you informed every step of the way. Providing fast, clear, and reliable service is always our goal, and we truly appreciate your recommendation. We look forward to taking care of you again in the future!

April 05, 2026

Fast service. They do a great job in the service department. Highly recommend them 👌. Sales dept is pretty good as well More

by edcason
Recommend Dealer
Yes
Employees Worked With
Bo Deaver
Apr 28, 2026 -

South Strand Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We’re happy to hear you’ve had fast, reliable service from our service department and a positive experience with our sales team as well. We truly appreciate your recommendation and look forward to continuing to take care of you in the future!

April 03, 2026

I had an excellent buying experience with this dealership from start to finish. Everything went smoothly and stress-free. Huge thanks to my salesperson, Mason, for being so easy to work with and making the w More

by bbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason, Angela Turbeville
Apr 28, 2026 -

South Strand Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We’re thrilled to hear your buying experience went smoothly from start to finish and that Mason made the process easy and enjoyable for you. Congratulations on your 2025 Jeep Grand Cherokee—that’s an exciting upgrade! We truly appreciate your business and hope you enjoy every mile in your new Jeep. If you ever need anything, we’re here to help!

April 02, 2026

The salesperson, Kane, was very helpful and accommodating to my needs and now I can happily say I am driving a brand new gladiator at a price I can afford! More

by Jasmin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane Greene
Apr 28, 2026 -

South Strand Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We’re so glad to hear Kane was helpful and accommodating throughout your purchase and that you were able to drive home in a new Gladiator at a price that works for you. Congratulations on your new vehicle—that’s an exciting choice! We truly appreciate your business and look forward to being here for you whenever you need us.

March 08, 2026

I never thought I'd be saying this, but when I found a chip in the windshield after I got the car home and reported it immediately they didn't do anything about it. This was the 3rd car I bought form this More

by DR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Adams
Mar 12, 2026 -

South Strand Chrysler Dodge Jeep Ram responded

UPDATE 3/12/2026: Thank you for giving us another opportunity to fix your windshield issue and so happy we were able to replace with a new windshield! We certainly hope to see you again in the future, as we truly value your business! Mr. D, We’re sorry to hear that your experience didn’t meet expectations. Our team did make an effort to address the windshield concern and attempted a repair, but we understand that the outcome did not meet your satisfaction. At South Strand Chrysler Dodge Jeep Ram, we always aim to resolve issues the right way and ensure our customers leave confident in the work performed. We regret that this situation fell short of that goal. Please feel free to contact us at your convenience. Your feedback is important to us and helps us continue improving the experience for all of our customers. Thank you for bringing this to our attention. — South Strand

January 02, 2026

From start to finish, the process was smooth and transparent. Mason, my sales expert, went above and beyond and made everything easy. I love my new Jeep and truly appreciated the great experience! More

by Melissa R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Reta, Angela Turbeville
December 26, 2025

Our service advisor did a great job communicating with me, every time we take our truck to South Strand they are very nice and keep us informed on what they are doing and what may need to be done on the v More

by Timmylambert222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Turbeville
December 08, 2025

I have had my 2025 Ram 1500 serviced at South Strand and always found them to provide friendly and professional service. This is the third vehicle I have purchased at the dealership. Highly recommended. More

by scbfish275
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Angela Turbeville
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