16 Reviews of South Strand Chrysler Dodge Jeep Ram
March 18, 2021
SALES VISIT - USED
"April Whittaker went above and beyond to put my wife and..."
April Whittaker went above and beyond to put my wife and I in the car we needed.
No Stress buying or negotiating. With ease and professionalism we will think of April W, first for our auto needs.
Jackie and Mike McCormack, Conway SC
Salesman Frank Galitto aka Elvis is the man to ask for. He took the time and effort to work with us until we were satisfied with the purchase of our new Dodge Challenger. He is a great guy and truly cares that his customers leave happy. Carolina and Steve were also very helpful and made it a smooth process.
On vacation at Pawleys Island made appointment through Ram Care they connected me to Island Dodge talked to a gentleman (name unknown) he was very helpful set me an appointment for July 5th 2018 at 10:00 AM. He said it was a quick update on vehicle 3 updates no parts included. Just hook up to computer. Even though it would be quick plan on 2 hours. Got to Island Dodge 9:30AM waited in line about 20 minutes finally got into service Dept and a gentlemen in front of me had a 10:30 Appt. I finally talked talked to a gentleman (Chris) at the service Dept and he said they were really busy and it would be about 3-4 hours. He was not very helpful. Went to front to ask for Manager he was not working after about 10 minutes a lady (Liz) at the service desk came outside where I was by my truck and the first words out of her mouth was I need your keys. Not hello or good morning I need your keys. I asked her why they had appointments her response was appointments were to get to service desk to do paperwork. I have owned a dodge truck from 2004. Different dealerships and have never Had a problem getting service/updates/recalls on my truck. Went to waiting room and read complaints about island Dodge. I wish I had checked it out before going there. Ram Care should let you know how good/bad a dealership is before sending you to them. The upper management should take care of this but have not maybe they are part of the problem. Steve was very helpful. Just talked to him he went back to talk to service Dept. They said it just a Jersey guy. I am not from New Jersey and does it matter where I am from. I guess it does to Island Dodge Service Dept. Wayne was outstanding The guy in front of me with a 10:30 appointment was there 30 minutes and had the same updates I had.
July 5th 2018
Great overall experience. Through Frank's knowledge and expertise, we were able to find a car that fit us perfectly. Highly recommend this dealership and Frank in particular to anyone looking to feel at ease during this usually stressful event. 10/10!
I had the amazing pleasure of doing business with Frank Elvis and island Dodge in pawllys Island... what a great and amazing experience I had other dealership (Dodge/jeep dealer located on 501) reach out to me but not be able to meet my need ... Frank and his team made it a pleasure to work with. Their family friendly fast pace environment had me in and out. feeling elated and above satisfied with my experience thank you Frank. What an asset to the team they have
"Great sales team, worked to get me in my new Jeep"
Knowledgable Sales team. Willing to work with me to get the monthly payment that I wanted. Went over everything on the Jeep, explained everything to thoroughly. Friendly staff.
Great experience. When it's time to trade, I intend to return