Back

South Suburban Mitsubishi

Matteson, IL

3.9
1,095 Reviews

5343 Miller Cir Dr

Matteson, IL

60443

Directions

By Type

Showing 1,095 reviews

July 23, 2013

i heard about this dealer ship at cars.com. great experience, great price, friendly service. location is far but worth the drive. would recommend it to anyone. More

by ashrafa2624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bonner
July 03, 2013

My experience at the car dealership was a great experience and very rewarding. I have been telling all of my family and friends about the great customer service I received and the diligent work th More

by HollyThrash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 28, 2013

i was looking for a lancer dealerships and found out about south suburban Mitsubishi. I spoke with Bill and experience with him was awesome. He was kind and didn't push just to get a sale. More

by sagula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bonner
June 22, 2013

Jeff was great to work with, and Dennis was extremely friendly and a pleasure to deal with during the financing process. Very personable, and they didn't play any of the typical "car salesman" tricks or More

by Burtonrider10022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Jeff Lusk
June 06, 2013

I was very hesitant to visit South Suburban Mitsubishi initially. Then after only a few minutes talking with Bill Bonner I knew this is where I would get a car from! He was so incredibly nice and worked v More

by becca243011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bonner
May 29, 2013

Purchased my Mitsubishi at this dealership .Have serviced Purchased my Mitsubishi at this dealership .Have serviced it there ever since . If they were not the best , I would never have returned to have it se More

by Suescukanec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2013

The employees were very friendly. Sean did everything he possibly could so that I could bring home the car I wanted! They worked with me to meet my needs and just made it a great overall experience. I would More

by blade88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean O'Connell
May 28, 2013

I was looking for a Lancer for weeks, until I came upon South Suburban Mitsubishi. They're prices aren't even comparable to any where else. Their cars are in excellent shape, whether brand new or used, and More

by silvajay123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bonner
May 27, 2013

My husband and I had to replace our cars and didn't know where to start. Bill Bonner heard all our concerns for financially, safety, and dependability. Bill helped lay out a solution that we did not th More

by cherchris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bonner
May 26, 2013

Online they seem to have best prices till you get there and they start to add freight/delivery charges of vehicle. Tell you you don't qualify for all rebates. I suggest going to dealer near your home and g More

by well75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 27, 2013 -

South Suburban Mitsubishi responded

I am sorry you had a bad experience with us. We try to be as upfront and as transparent as possible. Our advertised prices do include all rebates offered by Mitsubishi. Unfortunately, some of our customers don't always qualify for all of the rebates available. I am confident that our prices are more competitive than other dealers because of the incentives given to us from Mitsubishi that we in turn give back to the customer. We are mitsubishi's top dealer in the midwest because we price aggressively. If you haven't purchased a vehicle yet. I would love to hear from you , so that we can possibly put something together with you.

May 27, 2013 -

South Suburban Mitsubishi responded

?My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

...
107
...