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South Suburban Mitsubishi

Matteson, IL

3.9
1,090 Reviews

5343 Miller Cir Dr

Matteson, IL

60443

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Showing 1,090 reviews

July 13, 2017

Best experience ever. Great customer service This dealership is the best. Ron, the salesman is great and listened to what I wanted. Best customer service! Everyone there was friendly. I would def More

by MARITZA MARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Lilly
Jul 18, 2017 -

South Suburban Mitsubishi responded

MARITZA MARTINEZ, Thank you for taking the time to submit a review! We are so glad you had an amazing experience! We strive to make sure our customer service is top priority! We appreciate your business and recommendations! If there is anything else we can do please do not hesitate to give us a call!

July 12, 2017

Easy to get deal done South Suburban Mitsubishi was the easiest car buying experience I have had to date. They told me their price, I told them mine and we met close to my More

by Car Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Sues, Frank Garcia
Jul 18, 2017 -

South Suburban Mitsubishi responded

Car Buyer, Thank you for taking the time to submit a review! We are so glad that your car buying experience was easy and quick! We appreciate your business and if there is anything else we can do please don't hesitate to give us a call!

July 07, 2017

Horrible If you're thinking about doing business with them... DONT. I have so many complaints about this business I don't even know where to start. My fiancé More

by SarahC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mimi Nofal, Joseph Quirk, Dan Sues, Keith Walega
Jul 10, 2017 -

South Suburban Mitsubishi responded

SarahC, Thank you taking the time to submit a review. We have reviewed the situation and want to address your complaints and resolve any issues. We understand that you live some ways away and coming to our dealership for service is not convenient but in our warranty contract it states if you live less than 40 miles away than you would bring the vehicle here. This is not because we do not want to pay to have the work done, we only want to make sure the vehicles that come from our dealership are taken care of. We did not want to inconvenience you and for service you brought your vehicle to a local dealership, and we absolutely understand that it’s more convenient but again in the warranty contract it states to bring the vehicle to our dealership as long as you are not over 40 miles away unless you have authorization from our warranty company, which you did not get, and signed the contract and it was understood. When you brought your vehicle to the other dealer we did pay for the diagnostic fee which you were responsible for, not us, not only did we pay for the fee we even came to pick your vehicle up to bring to our dealer to get it fixed and left you with a clean loaner vehicle to use while we resolved your issue. We understand your fiancé is a dog trainer, but what we give out is what we expect to get back. You were left with a clean, detailed new loaner vehicle and it came back filthy with dog hair all over the vehicle and we had to get it re-detailed with no extra charge to you. Also, a bag of dog food was left in the loaner and we even offered to bring it all the way back to you. Sarah, we have tried contacting you multiple times and you have not responded. We cannot resolve any issue without proper communication. Please give us a call and we will work with you to get the issue handled.

July 06, 2017

Awesome costumer service!! Really recommend South Suburban Mitsubishi. Orlando was awesome and very helpful in the purchase of my Cadillac ! Very honest about what they are sell More

by jimenez1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Boleaga
Jul 18, 2017 -

South Suburban Mitsubishi responded

jimenez1818, Thank you for taking the time to submit a review! We are glad that Orlando was very helpful in purchasing your new Cadillac! We appreciate your business and kind words! If there is anything else we can do please don't hesitate to give us a call!

June 26, 2017

Amazing Service was great, staff was friendly, purchase was easy, everything was explained great, and environment was very welcoming. We deffintly refer my fr More

by kimberly Dawn Piland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Maggie Gacek, Tracey Henson, Alex Perez, Ron Lilly, Kristi Butler
Jul 18, 2017 -

South Suburban Mitsubishi responded

kimberly Dawn Piland, Thank you for taking the time to submit a review! We are glad that your purchase was easy and explained great! We strive to make sure our customers feel comfortable in our dealership! We appreciate your business and recommendations. If there is anything else we can do please do not hesitate to give us a call!

June 24, 2017

Definitely worth it! Though it was a few hours well, the sales consultant, Ron, was very patient, helpful and pleasant with us as we looked at and test drove a few cars. W More

by gailfelicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Joseph Quirk, Ron Lilly
Jul 18, 2017 -

South Suburban Mitsubishi responded

gailfelicia, Thank you for taking the time to submit a review! We are happy that Ron was able to help you purchase your new vehicle with excellent customer service and patience! We strive to make every customer feel at home and keep within their budget! If there is anything else we can do for you please give us a call! We appreciate your business and recommendations!

June 22, 2017

Easy as 1 2 3 Can't recommend this dealership enough. Maggie and her team are some of the most laid back zero pressure sales professionals I've ever met. All they a More

by StormGryphon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Gacek, Tracey Henson
Jul 18, 2017 -

South Suburban Mitsubishi responded

StormGryphon, Thank you for taking the time to submit a review! We are so glad that Maggie and our team members were able to help you purchase a vehicle and make your process no pressure! Your words go a long way with us! We appreciate you business and wish you many miles of smiles! If there is anything else we can do for you please don't hesitate to give us a call!

June 22, 2017

Committed to Relationships The people at this dealership are friendly and dedicated to finding the perfect car for their customers. I recommend this dealership to anyone who is More

by Evanwierzbicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Boston, Dan Sues, Ron Lilly
Jul 18, 2017 -

South Suburban Mitsubishi responded

Evanwierzbicki, Thank you for taking the time to submit a review! We appreciate your kind words and recommendations! If there is anything else we can do for you please let us know!

June 01, 2017

Perfection My first experience buying a car was great, the dealership as a whole was awesome along with my dealer frank. my first car buying experience couldn't More

by Heatherk1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Jun 13, 2017 -

South Suburban Mitsubishi responded

Heatherk1996, Thank you for taking the time to submit a review! We are so glad your first a experience was a great one! We appreciate your business and if there is anything else we can do for you please let us know! Congratulations!

May 31, 2017

hassle free I can't say enough about Maggie at South Suburban. I brought my daughter in to buy a car and she couldn't have been more accommodating. She was no pre More

by deanr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Maggie Gacek, Kristi Butler
Jun 13, 2017 -

South Suburban Mitsubishi responded

deanr, Thank you for taking the time to submit a great review! We are so glad that Maggie made you feel accommodated! No pressure and patience is what we strive for so to make everyone's buying experience a great one! Being a high volume store we always put our best price forward to make negotiation easy and head ache free! We truly appreciate your business and if there is anything else we can do please let us know! Congratulations!

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