
South Suburban Mitsubishi
Matteson, IL
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Best buying experience of my life This was the easiest buying experience of my life. Went in looking to purchase a 4WD outlander. The staff at South Suburban Mitsubishi did everything This was the easiest buying experience of my life. Went in looking to purchase a 4WD outlander. The staff at South Suburban Mitsubishi did everything they could to help me. They got me in an outlander even though I was underwater on my trade. Would definitely recommend this dealer to anyone looking to buy a new or used vehical. More
Fast and Painless We arrived at 8:30pm with our trade-in, test drove 4 different vehicles, and left with our new Outlander shortly after 10pm. Orlando, and Dan were bot We arrived at 8:30pm with our trade-in, test drove 4 different vehicles, and left with our new Outlander shortly after 10pm. Orlando, and Dan were both great to deal with! More
Amazing group of people Every person who was helping us get our dream car was amazing! They worked so hard to get us the best deal. Aaron, Vito, and Joe were the men helping Every person who was helping us get our dream car was amazing! They worked so hard to get us the best deal. Aaron, Vito, and Joe were the men helping us and all I could say is wow! They were incredibly nice and very patient with my family considering we brought along our 3 yr old and 11 month old. I would recommend this dealer in a heart beat! More
Long Distance Deal I'm from Ohio and I was looking for an Outlander GT with a beige interior and either a brown, blue or red exterior. My internet search found no cars I'm from Ohio and I was looking for an Outlander GT with a beige interior and either a brown, blue or red exterior. My internet search found no cars in Ohio that matched but there were several cars in surrounding states. I checked pricing on all of the cars I found and South Suburban had the lowest price by far. Our local dealer told us that they couldn't come close to the price that was quoted by SS, and if we could confirm the price we should buy the car. I was very nervous about going so far for a car but in the end it was worth the trip and we got a fun little weekend trip out of it as well. We flew one way to Midway airport, spent the night downtown, had some great food and then took a rental car to the dealership. (Enterprise has both a downtown location and a location right around the corner from the dealer). The whole trip was less than $500 and we saved about $3,000 on the car. The only concern I had with the transaction is that they would not talk numbers without me being there in person. The only information I was able to get ahead of time (after their credit check) was an assurance that they would be able to get my payment where I needed it to be. When we arrived to do the deal there were some surprises and after checking the numbers carefully we found that they had not included a rebate that was in the initial quote. They rectified the error and were able to get the payment down to where I needed. I was fully prepared to take the rental car home if needed, so there was no pressure to make a deal that I didn't want. After legitimate fees like taxes, destination fees, document fees, etc. the deal wound up being about 11.5 percent more than the internet price. So if you're going long distance to buy a car you may want to factor similar costs into your price. But this was still about $3K lower than other deals I could get on similar cars at other dealers. All in all it was a good experience, a little bit of an adventure, and I love my new car. I would definitely recommend this dealer. More
Friendly All personnel were helpful and friendly. I appreciated the upfront informarion that was realistic and straightforward. Also it was a child friendly All personnel were helpful and friendly. I appreciated the upfront informarion that was realistic and straightforward. Also it was a child friendly staff. The prices were fair amd rebates were great. More
She is a very good sales consultant She knows the right car for everyone and knows her cars very well.. I recommend her as your sales consultant. She is the best and so is everyone in th She knows the right car for everyone and knows her cars very well.. I recommend her as your sales consultant. She is the best and so is everyone in the team More
Very unprofessional Went there to look at a 2016 Outlander call before I got there was verified that the vehicle was on the line got there this person Jeff said they coul Went there to look at a 2016 Outlander call before I got there was verified that the vehicle was on the line got there this person Jeff said they could not find it tried to cell my wife a $30,000 vehicle when the one in the ad was 21-6 she needed a cosigner I did not want to sign he asked my wife did she have a homie lover friend who can sign for her now had I reacted I would end up in jail that lets you know how professional he is he has the nerve that have a picture of him his wife and kids as if he's a family man never that would not recommend him or his dealership ever More
WORST EXPIERENCE EVER, STAY AWAY FAR AWAY FROM THIS DEALER Worst dealer I have ever been to, I have email proof and went over several options about what to expect before I get there drove a hour and half today Worst dealer I have ever been to, I have email proof and went over several options about what to expect before I get there drove a hour and half today to only be BAITED and Switched! These guys are the worst. Spoke with Tiffany Browning the "Internet sales manager" back and forth with emails confirming pricing and also confirming with manager that what I was looking for was not unreasonable and everything aligned. Drove a hour and half with no traffic to location to be handed over to Aaron Cook a sales to guy be told "she doesn't work in sales" Has no opinion, doesn't matter what was told to me etc. WASTED MY TIME. Took my wife and sick kids with me to this location wasted so much time in the end almost doubling what we spoke about in terms of payments. I have great credit and was willing to put down money. These guys are crooks, not honest and a waste of time PLEASE PLEASE STAY AWAY FROM THESE GUYS. These guys don't even have water, kids area was a mess, they couldn't find the car list goes on and on baited and switch STAY AWAY!!! More
Pure Awesomeness I have bought 4 SUVs thru the years from So Suburban Mitsu. What a totally awesome group of people. Jim has developed a team from sales to parts to se I have bought 4 SUVs thru the years from So Suburban Mitsu. What a totally awesome group of people. Jim has developed a team from sales to parts to service that is nu-matched in the industry. Customers walk in, but friends and family walked out. No pressure, no hype, no games. The mindset at this great place is service first, last and always. More
Review South Suburban Mitsubishi is an excellent dealership. They have treated me like family from the first time I stepped in the door back when they were s South Suburban Mitsubishi is an excellent dealership. They have treated me like family from the first time I stepped in the door back when they were still located in Monee. Friendly people to do business with and Mimi was very helpful in finding me a vehicle that I am satisfied with. More