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South Suburban Mitsubishi

Matteson, IL

3.8
1,090 Reviews

5343 Miller Cir Dr

Matteson, IL

60443

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Showing 1,090 reviews

January 07, 2017

Best buying experience of my life This was the easiest buying experience of my life. Went in looking to purchase a 4WD outlander. The staff at South Suburban Mitsubishi did everything More

by Eddie1278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Boleaga, Vito Losacco, Tiffany Browning
Jan 07, 2017 -

South Suburban Mitsubishi responded

Eddie1278, Thank you for taking the time to submit a review! We are so glad that your experience was a easy one! We always strive to meet our customers needs and help in any way possible! We appreciate your business and recommendations! Please let us know if there is anything else we can do for you!

January 07, 2017

Fast and Painless We arrived at 8:30pm with our trade-in, test drove 4 different vehicles, and left with our new Outlander shortly after 10pm. Orlando, and Dan were bot More

by Robert Huscher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Orlando Boleaga, Dan Sues
Jan 09, 2017 -

South Suburban Mitsubishi responded

Robert Huscher, Thank you for taking the time to submit a great review! We are so glad that Orlando and Dan were able to get you a great deal! We appreciate your business and wish you many miles of smiles. Congratulation on your new Outlander!

January 07, 2017

Amazing group of people Every person who was helping us get our dream car was amazing! They worked so hard to get us the best deal. Aaron, Vito, and Joe were the men helping More

by aaadriana23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Cook, Vito Losacco, Joe Kurkewich
Jan 09, 2017 -

South Suburban Mitsubishi responded

aaadriana23, Thank you for taking the time to submit a review! We are so glad that our team was able to find you your dream car with a great deal! We appreciate your business and recommendations! Congratulation on your new vehicle!

January 04, 2017

Long Distance Deal I'm from Ohio and I was looking for an Outlander GT with a beige interior and either a brown, blue or red exterior. My internet search found no cars More

by D. Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Quirk, Aaron Cook, Tiffany Browning
Jan 04, 2017 -

South Suburban Mitsubishi responded

D Morris Thank you for the 5 star review! We strive to make our customers feel like family! We truly appreciate you choosing to travel such a long distance to purchase from us. We wish you many miles of smiles and if there is anything else we can do for you, please give us a call!

January 03, 2017

Friendly All personnel were helpful and friendly. I appreciated the upfront informarion that was realistic and straightforward. Also it was a child friendly More

by Ali79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Quirk
Jan 07, 2017 -

South Suburban Mitsubishi responded

Ali79, Thank you for taking the time to submit a review! We are so glad that we were able to make your vehicle purchase process a great one! We strive to make sure our customers feel at home when walking through our doors! We appreciate your business and wish you many miles of smiles!

January 02, 2017

She is a very good sales consultant She knows the right car for everyone and knows her cars very well.. I recommend her as your sales consultant. She is the best and so is everyone in th More

by Johnyjohny11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Maggie Gacek, Melissa Melanson, Danny Napoli, Keith Walega
Jan 07, 2017 -

South Suburban Mitsubishi responded

Johnyjohny11, Thank you for the 5 star review! We are so glad that Maggie was able to help you during your vehicle purchase process. We appreciate your business and recommendations! Please let us know if there is anything else we can do for you!

December 28, 2016

Very unprofessional Went there to look at a 2016 Outlander call before I got there was verified that the vehicle was on the line got there this person Jeff said they coul More

by Dissatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Lusk
Jan 07, 2017 -

South Suburban Mitsubishi responded

Dissatisfied, Thank you for taking the time to submit a review. We looked into the situation and reviewed your file. We take these situations seriously and want to better our name with you. After reviewing your file we saw that she did not qualify for a loan on her own and did indeed ask for a co signer to help getting a loan. After sitting with Jeff, your sales person, and discussing the situation we came to the conclusion that "homie lover friend" was a term he did not use. We do not ever want to offend the customer in any way shape or form, we have a strict policy that ensures our customers are comfortable from the moment they step into our home. If there is anything else we can do for you, or if you would like to discuss the situation further please give us a call.

December 21, 2016

WORST EXPIERENCE EVER, STAY AWAY FAR AWAY FROM THIS DEALER Worst dealer I have ever been to, I have email proof and went over several options about what to expect before I get there drove a hour and half today More

by mkhan041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Cook, Tiffany Browning
Dec 22, 2016 -

South Suburban Mitsubishi responded

mkhan041, Thank you for taking the time to submit a review. We have reviewed emails and everything that was discussed was not unreasonable. Over the phone you spoke to Tiffany and let her know you received pricing from another dealer, we are the #1 Mitsubishi dealership in the Midwest and if another dealership can do a specific price then we can do better. Nothing was presented on your end. Also, you wanted a $220 payment, which that is something we can do definitely! But not on the vehicle you chose, which was a $32,000 vehicle, you offered to put $1500 down, that's great! But simple math shows, that's not possible. If you were willing to go to a lower model vehicle there would have been no problem. I hope this clears up some confusion you may have encountered. As for water, we do have water available to everyone! We have a filtered water station that is accessible to everyone at all times! Our kids area is cleaned every morning and evening, as for the mess we apologize, we will try to tidy up a little more frequently after kids use the area. If you have anymore concerns please let us know!

December 10, 2016

Pure Awesomeness I have bought 4 SUVs thru the years from So Suburban Mitsu. What a totally awesome group of people. Jim has developed a team from sales to parts to se More

by EndeavorMike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris 1 and Chris 2, Dennis Boston, Mimi Nofal, Tim Klecka, Keith Walega
Dec 29, 2016 -

South Suburban Mitsubishi responded

EndeavorMike, Thank you for the awesome 5 star review! We are so glad that you have decided to stay in the Mitsubishi family! That means everything to us! We strive to make sure our customers feel like family when walking through our doors! We appreciate your business- Past and future. If there is anything else we can do for you please give us a call!

December 10, 2016

Review South Suburban Mitsubishi is an excellent dealership. They have treated me like family from the first time I stepped in the door back when they were s More

by Devalleew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi Nofal
Dec 29, 2016 -

South Suburban Mitsubishi responded

Devalleew, Thank you for the 5 star review! We strive to make our customers feel like family! We appreciate your business- past and future. We wish you many miles of smiles and if there is anything else we can do for you, please give us a call!

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