South Tacoma Honda

Dishonest tricky salespeople at the used car dealership! Especially Lorenzo. The 2019 crv had low mileage but a few blemishes on the outside and a few levers (to put down the back seat) were broken althou Especially Lorenzo. The 2019 crv had low mileage but a few blemishes on the outside and a few levers (to put down the back seat) were broken although still functional- salesman said yes we will fix all of that. I asked for the history- he said one owner no accidents. Then I asked for the car fax but he didn't show me right away- wanted to negotiate the price- so I tell him without seeing any proof of its history I'm would offer a few thousand under asking price as long as they fix all the things they promised. He acts like I am insane and implies I made up that number and he would be embarrassed for me to even consider it. He tried arguing with me but I insisted that's my offer. I should have left then. We finally agree on a price that is higher than I wanted to spend. But I was only an advisor- my sons was buying the car and he said go ahead ... lorenzo finally shows the shows the carfax to me after we negotiate and sign on a price- why? Bc the car had a "minor" accident. xxx! So then, as we are waiting on financing, he talks to my son about all these features, esp the tracker that they put on all vehicles where you can find your car if it ever gets stolen. He shows him how to set up the app.... meantime I am concerned about all of the things they said they would fix- Lorenzo assured me it's in writing and we will see it at contract signing. I asked again about the levers that put down the back seat- the ones he told me they would fix- "let me check on it" he says- returning half hour later to say his boss won't authorize that because the seat is still functional. Again we should've walked- but my son Said okay. So we are waiting and waiting.... finally get in to sign papers- turns out that tracking device cost $700 along with 2 other "features" that cost another $1500 more that were undisclosed. My son was signing papers and I can't help but think that he was being taken advantage of bc he was young and naiive. Long story short-- find a more reputable dealer More

I was confused about what I wanted before I got started but Jayden put me on the right track 🏎. He was extremely kind, thorough and made the process of purchasing a car seamless and went above and beyond! but Jayden put me on the right track 🏎. He was extremely kind, thorough and made the process of purchasing a car seamless and went above and beyond! More

Because of Jayden, I had the best experience purchasing a new car. He made the process so easy. We will be coming for future purchases. new car. He made the process so easy. We will be coming for future purchases. More

It was my first time leasing a vehicle. Jayden is very friendly, knowledgeable and willing to assist in every way possible. He help me to understand the process, and we reviewed different o Jayden is very friendly, knowledgeable and willing to assist in every way possible. He help me to understand the process, and we reviewed different options along with pros and cons that aligned with my situation. He's very patient and the team made the whole process run very smoothly. From start to finish Jayden was very helpful. I highly recommend him. More

We worked with Mike, he was really helpful and made the whole process simple and stress free. Mike helped us stay in our budget and got us an amazing vehicle. Couldn't have gone any better! whole process simple and stress free. Mike helped us stay in our budget and got us an amazing vehicle. Couldn't have gone any better! More

Joe was a huge help in online sales! Flexible and knowledgeable. I highly recommend South Tacoma Honda for your next car Flexible and knowledgeable. I highly recommend South Tacoma Honda for your next car More

Jayden was fast, efficient, and kind. We came in last minute but he helped despite. We came in last minute but he helped despite. More

Jayden was fun to talk with. I am glad we were able to make the deal together. I am glad we were able to make the deal together. More