South Tacoma Honda

I bought a new 2026 CRV a few weeks ago and noticed the GPS electronic display did not work. The speed readings jumped back n forth between numbers and was a clear indication of an electronic malfunction. GPS electronic display did not work. The speed readings jumped back n forth between numbers and was a clear indication of an electronic malfunction. Lots of people at this dealership tried to “help” including my salesperson and technicians. They test drove it, told me they replicated the GPS problem with Google Maps and Waze. First I was told it was an Apple Car Play issue, then a Google Maps issue (even though Waze didn’t work either). They kept telling me it wasn’t their or Honda problem, the blame kept shifting to Apple and Google when it was the Honda parts failing to work. They gave me a 2025 CRV loaner and the GPS applications worked just fine so obviously the unit in my car was defective. I asked for a new car replacement but it was denied. They also refused to do any repair. I would not buy a car here because this dealership will not genuinely take responsibility to resolve your problem. They also said this infotainment problem exists in the 2026 CRV and HRV models so do not buy any of these until Honda and/or the dealership agrees to fix the problem! I’ve also reported this problem to the State Attorney General - if it is as widespread of a problem as they say and there isn’t a fix for it then a recall is warranted. More

We had a good experience, attended by Jamie Jackson. We know her from Honda of Sumner, an excellent experience and is highly recommend. The process was easy and efficient. The work was facilitated havin We know her from Honda of Sumner, an excellent experience and is highly recommend. The process was easy and efficient. The work was facilitated having a great salesman experience. More

Jayden and the team at South Tacoma Honda are so knowledgeable, helpful, and patient. Jayden listened to my needs and came through with my perfect fit. He and Natalie (finance mgr) made my car buyin knowledgeable, helpful, and patient. Jayden listened to my needs and came through with my perfect fit. He and Natalie (finance mgr) made my car buying seamless. More

Usually buying a vehicle takes a long time, but with Jayden’s expertise and the other lovely folks at South Tacoma Honda, buying our car was a breeze! They took care of us efficiently without feeling th Jayden’s expertise and the other lovely folks at South Tacoma Honda, buying our car was a breeze! They took care of us efficiently without feeling they were rushing us. More

I'm not a fan of dealerships, but I am a fan of South Tacoma Honda. It was a pleasant experience from start to finish. Tacoma Honda. It was a pleasant experience from start to finish. More

All of the sales staff members I worked with were all very accommodating, accessible, and helpful. very accommodating, accessible, and helpful. More

Logan and Jabr were very helpful and made it a great experience. They gave is lots of information about the car we bought. experience. They gave is lots of information about the car we bought. More

Jamie was the best! She was very informative and had all the knowledge about the vehicle we purchased. She helped us set everything up before we drove off the lot. Def She was very informative and had all the knowledge about the vehicle we purchased. She helped us set everything up before we drove off the lot. Definitely recommending South Tacoma Honda to my friends. More

Jayden was very helpful and made the car buying process as easy as it could have been. He was even helpful with my daughter, getting her markers and paper to color on. I would highly recommend him to anyon as easy as it could have been. He was even helpful with my daughter, getting her markers and paper to color on. I would highly recommend him to anyone looking for a new or used car. More

Jayden was awesome! We had been to two other dealerships looking for this model, and were unsuccessful and ultimately that was a great thing because we got the chance to We had been to two other dealerships looking for this model, and were unsuccessful and ultimately that was a great thing because we got the chance to work with Jayden! Very friendly, knowledgeable, and easy to work with. We will absolutely be recommending Jayden and South Tacoma Honda to our friends and family! More