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Pyramid Pontiac GMC Inc - Service Center

Southaven, MS

4.7
239 Reviews

239 Reviews of Pyramid Pontiac GMC Inc - Service Center

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May 31, 2024

I had a good buying experience with Southaven Honda. Marino and Julius were very good to deal with and made every effort to treat me fairly. More

by Larryeverson
Recommend Dealer
Yes
Employees Worked With
marino
Jun 01, 2024 -

Southaven Honda responded

Larry, Southaven Honda is blessed to have Marino and Juileus on our team! We thank you for allowing us the opportunity to work with you!!! Chris Anderson General Manager

May 30, 2024

It’s difficult to get someone to answer the phone. My only complaint. The serviceman was fantastic and accommodating Phillip. It would have been nice to have a loaner vehicle as I had 4 hours of wai More

by crystal.milligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
May 31, 2024 -

Southaven Honda responded

Hi Crystal, Thank you for your patience and understanding!!! We have a shuttle service that will take you anywhere you would like to go. Unfortunately, Honda doesn't have a loaner program...only rentals. We look forward to seeing you on your next visit! Chris Anderson General Manager

May 24, 2024

EVERYTHING WAS OK EXCEPT THEY Vacuumed the front of the car but didn't vacuum the back...... I was told the reason why was because I had items in the back which were a bag and maybe a pair of flip flops More

by kimmonsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name but she was nice
May 26, 2024 -

Southaven Honda responded

Kimmonsf, Our staff follows protocol when it comes to respecting our guest's personal items. Please feel free on your next visit to inform us that it is okay to vacuum your entire vehicle. Chris Anderson General Manager

May 22, 2024

This place is excellent I love it I will definitely refer my honda friends about this location More

by lenoranorris1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southaven Honda responded

Lenora, We are glad that you had a great experience with Southaven Honda! Thank you for the kind words. Chris Anderson General Manager

May 22, 2024

We were pleased with the service work that was done, the staff was courteous and clean waiting area More

by jncole9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
May 23, 2024 -

Southaven Honda responded

Jncole9, Glad to hear that we took great care of you as our guest! Thank you, Chris Anderson General Manager

May 19, 2024

Staff not friendly. They scripted my lug nut and said it was already that way. I’m very disappointed! More

by ira.martin38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Maxwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Southaven Honda responded

Ira, Sorry that you feel that way. We treat all of our guest with kindness and respect. I would really like to hear about your visit. Feel free to contact me at canderson@southavenhonda.com. Chris Anderson General Manager

May 17, 2024

Well I came to the Honda dealership and the whole staff were very courteos.. respectful. More

by kiddiojones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Southaven Honda responded

Thank you for the kind words!!! Chris Anderson General Manager

May 15, 2024

Kelly in service department was informative and very friendly, having a coupon was helpful also More

by heatherhousman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
May 15, 2024 -

Southaven Honda responded

Heather, Great to hear that you had a pleasant experience with Southaven Honda! Chris Anderson General Manager

May 13, 2024

The dealership is very nice it's very clean looks very modern staff is very friendly had an incident but I'm not going to hold someone's reactions from my actions. I honestly just believe that it was ju More

by mestes5102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip service desk guy
May 14, 2024 -

Southaven Honda responded

Thank you for being understanding and allowing us the opportunity to be of service! Chris Anderson General Manager

May 12, 2024

They have fast and courteous staff, knowledgeable with my car going the extra mile to ensure I was happy. More

by Vday
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Southaven Honda responded

Thank you for the kind words! Chris Anderson General Manager

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